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Weave

AI-powered all-in-one communication and payment platform for healthcare-focused small businesses

Weave Overview

Weave is an all-in-one communication, payments, and AI productivity platform designed primarily for healthcare and local service businesses. It combines phone systems, texting, reviews, email marketing, scheduling, reminders, and payments into a single interface.

With advanced AI tools like call intelligence, AI receptionist, and automated responses, Weave helps practices attract patients, improve engagement, reduce missed revenue, and streamline daily operations.

Key Features

  • Unified Communication Hub: Combines phones, texting, email, and team chat in one platform.
  • AI Receptionist: Always-on AI voice and text agent that books appointments and answers questions.
  • Call Intelligence: AI-powered call recording, transcription, sentiment analysis, and revenue insights.
  • Automated Reminders & Recall: Reduce no-shows and reactivate patients with smart reminders.
  • Integrated Payments: Text-to-pay, online bill pay, payment plans, and buy-now-pay-later options.
  • Reputation Management: Automated review requests and AI-generated review responses.
  • Email & Text Marketing: Branded bulk messaging without complex design tools.
  • Mobile & Desktop Apps: Access Weave anywhere with real-time updates.

Price

Plan Price
Essentials $279/mo (Billed Monthly)
Pro $349/mo (Billed Monthly)
Elite Contact Sales

Price details: https://www.getweave.com/pricing/

Pros

Competitor

Pros

Podium Compared to Podium, Weave offers a more unified, all-in-one platform that combines phones, payments, scheduling, and AI-powered call intelligence in one system. This reduces the need for third-party tools, simplifies workflows for small practices, and can deliver better overall value despite similar price ranges.
Solutionreach Weave is generally easier to use than Solutionreach, with a more modern interface and built-in VoIP phone system. Practices benefit from native texting, AI receptionist features, and payments without relying on external phone providers, helping staff save time and manage patient communication more efficiently.
NexHealth While NexHealth excels in integrations, Weave stands out with stronger communication tools and AI-driven call intelligence. Weave’s phone, text, email, and payment features are tightly integrated, making it a better choice for practices focused on patient engagement and day-to-day operational efficiency.
RingCentral Unlike RingCentral’s general-purpose VoIP focus, Weave is purpose-built for healthcare and local businesses. It includes appointment reminders, reviews, payments, and recall workflows out of the box, reducing setup complexity and offering more relevant functionality at a comparable overall cost.
Birdeye Compared to Birdeye, Weave goes beyond reputation management by combining reviews with phones, payments, and AI receptionist capabilities. This broader feature set allows practices to manage the full patient journey in one platform, rather than stitching together multiple marketing and communication tools.

Cons

Competitor

Cons

Podium Compared to Podium, Weave can be more expensive upfront due to implementation fees and bundled pricing. Some businesses that only need lightweight messaging or reviews may find Weave’s all-in-one approach more than they require, reducing cost efficiency for simpler use cases.
Solutionreach Solutionreach offers deeper patient marketing automation in some areas, while Weave’s advanced AI and analytics may feel less customizable. Larger practices focused heavily on campaign-level outreach and segmentation may find Weave’s marketing tools somewhat less robust.
NexHealth Compared to NexHealth, Weave has more limited EHR and practice management system integrations. Practices that prioritize deep, real-time data syncing across many clinical systems may need additional tools or manual processes when using Weave.
RingCentral RingCentral provides more advanced enterprise-grade telephony features, global calling options, and scalability. For organizations that primarily want a powerful standalone phone system across many locations, Weave’s healthcare-focused feature set may feel restrictive.
Birdeye Birdeye offers stronger review and social listing management across multiple platforms. Weave’s reputation tools are effective but less comprehensive, which may limit visibility and control for multi-location brands that rely heavily on advanced local SEO and review syndication.

Verified Customer Reviews