Xorcom

Enterprise-grade IP PBX, hotel, and multi-tenant VoIP phone systems

Updated February 27, 2026

Xorcom Overview

Xorcom is a global developer and manufacturer of IP PBX and VoIP phone systems for businesses, hotels, call centers, and service providers.

Its flagship CompletePBX platform supports on‑premise, virtual, and multi‑tenant deployments, combining advanced telephony features, hardware appliances, VoIP gateways, and softphone apps. Xorcom solutions scale from small offices to large enterprises across more than 100 countries.

Key Features

  • CompletePBX Platform: Feature‑rich IP PBX software supporting office, hotel, call center, and virtual deployments.
  • Multi‑Tenant PBX: MT Manager enables service providers to host and manage multiple PBX customers on one system.
  • Hotel‑Specific Features: PMS integration, wake‑up calls, room status, guest billing, and voicemail automation.
  • High Availability Support: Redundant configurations and disaster recovery options for mission‑critical telephony.
  • Hardware & Gateways: Xorcom IP PBX appliances, Astribank VoIP gateways, and telephony interface modules.
  • Softphone Applications: CloudPhone desktop and mobile apps for full user mobility.

Pricing

Plan Price Featured
Office IP PBX Custom Quote CompletePBX software, On‑premise or virtual deployment, Scales from small to enterprise offices
Hotel PBX Custom Quote PMS integrations, Wake‑up calls & room status, VoIP and analog support
Call Center PBX Custom Quote Advanced queues & IVR, Real‑time monitoring, Reporting and analytics tools
Virtual PBX Custom Quote Cloud or on‑prem install, Snapshot backups, Flexible resource scaling
Multi‑Tenant PBX (MT Manager) Custom Quote (Pay‑per‑use model) Hosted PBX platform, Tenant isolation, Service provider management tools

Price details: https://xorcom.com/ip-pbx-quote/

Pros

Competitor

Pros
3CX Xorcom offers deeper native support for hybrid telephony with FXS, FXO, E1/T1, and PRI modules, making it more suitable for environments transitioning from legacy systems. Its appliance‑based approach and CompletePBX OS appeal to organizations wanting tighter hardware‑software integration and long‑term system control.
FreePBX Compared to FreePBX, Xorcom delivers a more unified commercial solution with certified hardware, official support, and curated features. This reduces setup complexity and ongoing maintenance, which benefits businesses that prefer vendor accountability over community‑driven customization.
Avaya IP Office Xorcom is typically more cost‑effective and flexible than Avaya, especially for small and mid‑sized deployments. It supports open standards like SIP and Asterisk‑based components, avoiding heavy licensing overhead while still offering enterprise‑grade functionality.
Grandstream UCM Xorcom provides stronger hotel and multi‑tenant PBX capabilities, including advanced PMS integrations and hosted PBX management tools. This makes it better suited for hospitality chains and service providers that need centralized control across many sites or customers.
Mitel Compared to Mitel, Xorcom emphasizes deployment flexibility, allowing on‑premise, virtualized, and hosted models with the same software base. This helps organizations adapt infrastructure over time without fully replacing their PBX platform.

Cons

Competitor

Cons
3CX Xorcom’s interface and configuration depth can feel more complex than 3CX for first‑time administrators. Smaller teams without VoIP experience may require training or partner assistance, whereas 3CX emphasizes quicker initial setup and simpler management workflows.
FreePBX Compared to FreePBX’s open‑source flexibility, Xorcom is more structured and commercial. This can limit extreme customization and experimentation, which advanced Linux or Asterisk users might prefer when building highly tailored PBX solutions.
Avaya IP Office Xorcom lacks Avaya’s long‑standing brand recognition and large enterprise ecosystem. Organizations already invested in Avaya’s unified communications portfolio may find fewer native integrations and less alignment with existing vendor strategies.
Grandstream UCM Xorcom hardware and licensing are often priced higher than Grandstream entry‑level appliances. For very small offices with minimal requirements, Grandstream may appear more budget‑friendly despite offering fewer advanced or carrier‑grade features.
Mitel Compared to Mitel’s polished enterprise user experience, Xorcom’s UI can feel more technical. End‑user applications and administration panels prioritize functionality over design, which may require additional onboarding for non‑technical staff.

Reviews

  • 💬apple.com Review: Xorcom CloudPhone earns a 5.0 score from two users, and the update history highlights steady fixes such as resolving the g722 codec audio quality issue, correcting call forwarding glitches, and improving Siri integration. Xorcom CloudPhone also added features like a “transferred call” label in the history tab and an option to add quickdial directly in contact details, which signals active development and stability improvements.

Related Tools