- Online Rent Collection: Secure online payment options are offered to tenants. These options reduce late payments and support stronger cash-flow management for property owners and managers.
- Tenant and Lease Management: Tenant records and lease details are centralized in one platform. Accurate tracking of occupancy, renewals, and compliance becomes easier as a result.
- Maintenance Tracking: Maintenance requests can be logged, assigned, and monitored in real time. Faster handling of issues leads to better operational efficiency and higher tenant satisfaction.
- Accounting and Reporting: Accounting tools are integrated with property data. Clear financial reports, automated calculations, and simplified tax preparation become readily available.
- Tenant Screening: Background and credit checks are accessible within the system. Stronger screening helps reduce risk and improves tenant selection for rental properties.
- eSignature Integration: Digital signing of leases and agreements is supported. Faster turnaround times help eliminate delays associated with manual paperwork.
- Mobile Accessibility: Access to management tools is available from any device. Greater flexibility and quicker responses to property needs become possible for both managers and tenants.
DoorLoop
Manage rental properties, tenants, leases, accounting, and maintenance.
Updated February 27, 2026
DoorLoop Overview
DoorLoop is a modern property management CRM designed for rental businesses of all sizes. It helps landlords and managers simplify tasks such as tenant management, lease tracking, accounting, and maintenance requests.
The platform provides online rent collection, automated reminders, and detailed financial reporting, which improves efficiency and accuracy. With an easy-to-use interface and cloud-based access, DoorLoop allows property managers to streamline operations and deliver a better experience to tenants.
Key Features
Pricing
| Plan | Monthly Price (Annual Billing) | Monthly Price (Monthly Billing) | Key Notes |
|---|---|---|---|
| Starter | US $69/month (for up to 20 units) | US $79/month | Entry-level plan; basic features included. |
| Pro | US $139/month (annual billing) | US $169/month (monthly billing) | Adds more advanced features, support, integrations. |
| Premium | US $199/month (annual billing) | US $229/month (monthly billing) | Highest tier with full premium features (API access, website, etc.). |
| Additional Units | After initial 20 units: extra units cost added amount (varies) | — | Pricing scales with number of units managed. |
Pricing details: https://www.doorloop.com/pricing
Pros
| Competitor | Pros of DoorLoop |
|---|---|
| Buildium | DoorLoop often wins praise for having a cleaner design and faster setup, and users say its support feels friendlier and more immediately helpful than Buildium. |
| AppFolio | DoorLoop offers a much lower entry price and it feels more intuitive, and it includes core accounting and maintenance tools without the steep learning curve of AppFolio. |
| Rentec Direct | DoorLoop avoids dated design and limited functionality, and it offers a modern all-in-one toolkit that scales better and stays current. |
| Propertyware | DoorLoop starts at a more affordable flat rate instead of charging per unit with a minimum, and it avoids surprise fees for small portfolios. |
| TenantCloud | DoorLoop gives a fuller, more professional toolset with accounting, leasing templates, and reporting built in, so it supports growth better |
Cons
| Competitor | Cons of DoorLoop |
|---|---|
| Buildium | Buildium carries a more established reputation and deeper features in areas such as analytics and leasing workflows, and it might offer more advanced capabilities. |
| AppFolio | AppFolio scales very well for large portfolios with extensive integrations, and DoorLoop can feel less powerful if a user expects enterprise-level automation. |
| Rentec Direct | Rentec Direct may appeal more to users who prefer simpler, straightforward accounting without learning a modern interface, and its pricing is predictable at small scales. |
| Propertyware | Propertyware suits larger-scale managers with advanced reporting and customization, and DoorLoop might lack some of those enterprise-grade controls. |
| TenantCloud | TenantCloud can be lower cost or free at small scale and may be simpler to start with, whereas DoorLoop always involves a monthly fee that could feel heavier for tight budgets. |
Reviews
- Reddit r/PropertyManagement: One commenter complained that the support number hangs up and sends a website link, and the “send us a message” option only routes through a chatbot flowchart that ends in generic FAQ links. Another user mentioned running into “a few bugs” that made DoorLoop hard to rely on day to day, while someone else said they plan to switch in 2026 because it is not strong enough as a long-term solution.
- Trustpilot Review (Rating: 4.5/5): DoorLoop has been called a “game changer” for day-to-day operations, with one company saying it boosted efficiency and profitability while keeping records organized for collections. An accountant noted it feels easy to use yet robust enough for managing long-term rentals, and another reviewer highlighted responsive customer service that helped with tasks like recording unpaid rent and setting up journal entries for mortgage payments with escrow.
- Capterra Review (Rating: 4.8/5): One manager said DoorLoop eliminated the need to outsource property management and gave them more freedom and control to grow. The Tenant portal and Leasing features received strong praise, along with the global search and the ability to pull and print a wide range of reports. A small drawback mentioned a delay before tenant payments deposit into the owner’s bank and occasional confusion about navigating between “Leases” and “People,” though support quickly guides users to the right place.
- Software Advice Review (Rating: 4.8/5): Accessing the status of rental properties “anywhere in the world” and letting tenants submit rent payments and repair requests through the portal makes onboarding new tenants much easier. Customer service and training earn high marks for patience and responsiveness, and some appreciate the focus on advancing the software with AI. A few reviewers pointed out that issues can take longer to fix outside 5 EST or on weekends and that the pricing feels high compared to alternatives with more features.
- G2 Review (Rating: 4.8/5): The review page highlights strong satisfaction scores, with 94% of users giving 5 stars and praise centered on ease, speed, and support that responds in minutes. Users emphasize tools like the Full Accounting Suite, Maintenance Requests, Owner & Tenant Portal, and Bank Integration, along with the benefit of “Zapier + open API” to avoid double entry and keep systems connected.
