- Integrated with HubSpot CRM: Work directly within HubSpot’s CRM, and this allows businesses to manage payments alongside customer data.
- Customizable Payment Links: Let you create and share secure payment links that customers can use to complete transactions online.
- Recurring Billing: Support subscription-based payments with automated billing cycles and reminders.
- Multiple Payment Methods: Accept credit cards, debit cards, and ACH bank transfers to give customers flexible payment options.
- Automated Invoice Creation: Generate professional invoices within the platform, which ensures consistency and saves time.
- Secure Payment Processing: Use encryption and compliance standards to protect sensitive payment information.
- Real-Time Payment Tracking: Update payment status instantly, and this helps teams stay informed about transactions.
- Seamless Reporting: Provide built-in reports that make it easy to review sales, payments, and customer activity.
HubSpot Payments
HubSpot Payments helps businesses create invoices and accept online customer payments.
Updated February 27, 2026
HubSpot Payments Overview
HubSpot Payments is a built-in payment processing solution within the HubSpot platform that enables businesses to create professional invoices, send secure payment links, and accept payments online. It supports multiple payment methods, including credit cards and ACH transfers, which helps streamline the checkout process.
By integrating directly with HubSpot’s CRM and sales tools, it ensures seamless tracking of transactions and improves overall payment management efficiency.
Key Features
Pricing
| Plan | Price (Monthly) | Seats Included | Marketing Contacts | Email Sends per Month | Onboarding Fee |
|---|---|---|---|---|---|
| Free Tools | $0 | Up to 2 users | None | 2,000 sends (with branding) | None |
| Starter | $15/seat (monthly) or $9/seat (annual)* | Per seat | 1,000 | 5× marketing contacts tier | None |
| Professional | $890/month (3 seats included) | 3 seats included | 2,000 | 10× marketing contacts tier | $3,000 one-time |
| Enterprise | $3,600/month (5 seats included) | 5 seats included | 10,000 | 20× marketing contacts tier | $7,000 one-time |
Pricing link: https://www.hubspot.com/pricing/marketing
Pros
| Competitor | Pros of HubSpot Payments |
|---|---|
| Stripe | HubSpot Payments plugs directly into your CRM, and this keeps customer data, payment info, and follow‑up tasks all in one place. You pay just a percentage without a fixed fee per transaction, and this can simplify cost calculations. |
| Square | HubSpot Payments works well when you focus on online payments, and you avoid hardware setup or point‑of‑sale complexity. You keep invoices, customer tracking, and payments under the same platform, which reduces extra tools. |
| PayPal | HubSpot Payments lets you stay inside HubSpot to build workflows and track deals, and you avoid bouncing between PayPal and HubSpot. You get better integration with marketing tools and pipelines. |
Cons
| Competitor | Cons of HubSpot Payments |
|---|---|
| Stripe | HubSpot Payments lets you use only one payment account, and this can limit flexibility. You lose access to advanced APIs, global payment options, and custom billing flows that Stripe offers. |
| Square | HubSpot Payments does not offer in‑person tools, hardware options, or POS features that Square is built on. You cannot swipe cards or use terminals—that is a gap if you sell face‑to‑face. |
| PayPal | HubSpot Payments may not match PayPal’s reach for international buyers, and you miss PayPal’s brand familiarity and wallet options that some customers prefer. |
Reviews
- forecastio.ai Review: The comparison highlights HubSpot Payments for its seamless CRM integration and user-friendly setup that suits teams without deep technical skills. It notes that transaction-based pricing can become expensive as volume grows, while Stripe offers stronger fraud detection and broader global capabilities for complex operations.
- Trustpilot Review (Rating: 1.8/5): One reviewer spent days trying to import contacts into HubSpot CRM and kept hitting a vague “Sorry, error, try again” message when creating custom fields, then got disconnected from live chat support without real help. Another customer reported paying £120 per month for a recommended plugin, requested a refund within four hours, and still faced ongoing charges months later while teams “blamed each other.”
- blendb2b.com Review: The article frames HubSpot Payments as a way to eliminate juggling multiple systems by handling quotes, invoices, subscriptions, and automation inside the CRM. It points out concrete limits such as US-only availability, an underwriting approval process, and fees like 2.9% plus a 0.5% platform fee for cards and 0.8% plus 0.5% for ACH transfers.
- TrustRadius Review (Rating: 8.4/10): HubSpot CRM earns an 8.4 out of 10 score and positions itself toward growth-minded businesses that want to optimize relationships with leads and customers, while the comparison format signals strong overall satisfaction in head-to-head evaluations.
