Home » Call Center Software » Auto Dialer Software » ICTBroadcast Auto Dialer Software
ICTBroadcast is an AI-powered, Asterisk-based auto dialer and unified communications platform designed for call centers, enterprises, and service providers. It supports predictive, progressive, power, preview, and manual dialing along with voice, SMS, fax, email, IVR, and omnichannel campaigns.
With multi-tenant architecture, REST APIs, white-labeling, and advanced billing, it enables scalable inbound and outbound call center operations.
| Plan | Price | Featured |
|---|---|---|
| Enterprise Edition – Free (5 Channels) | Free (One-Time License) | Core auto dialer features, Voice/SMS/Fax campaigns, Multi-tenant web control panel |
| Enterprise Edition – 50 Channels | $999 (One-Time Payment) | Predictive & power dialing, IVR designer, Live campaign monitoring |
| Enterprise Edition – 100 Channels | $1,599 (One-Time Payment) | Advanced agent functions, Call recording, Detailed reports |
| Enterprise Edition – 200 Channels | $2,999 (One-Time Payment) | Multi-campaign management, CRM/API integration, Scalability support |
| Enterprise Edition – 500 Channels | $4,999 (One-Time Payment) | High-volume broadcasting, Load balancing, White-label branding |
| Enterprise Add-ons | $99/month | Appointment reminders, Inbound campaigns, Survey & failover setup |
| Service Provider Edition | Contact Sales / From $900 (One-Time) | White-label multi-tenant platform, Advanced billing & routing, Payment management |
Price details: https://www.ictbroadcast.com/packages/
Competitor |
Pros |
|---|---|
| Five9 | Compared to Five9, ICTBroadcast offers a far more cost-effective one-time licensing model instead of high recurring SaaS fees. It provides deeper control over infrastructure, stronger white-label capabilities, and greater flexibility for service providers wanting to host and customize their own call center platforms. |
| Genesys Cloud | ICTBroadcast is easier to deploy for small to mid-sized teams than Genesys Cloud, with simpler configuration and lower upfront costs. It avoids enterprise-level complexity while still offering predictive dialing, IVR design, and omnichannel communication features. |
| Aircall | Unlike Aircall’s per-user pricing, ICTBroadcast scales by channels, making it more economical for large outbound teams. It also supports fax, SMS blasting, and on-premise or self-hosted deployments, which Aircall does not offer. |
| CallHub | ICTBroadcast surpasses CallHub in customization and extensibility, especially with REST APIs, white-labeling, and advanced billing. It is better suited for telecom operators and ITSPs needing a multi-tenant, revenue-generating platform. |
| Vicidial | Compared to Vicidial, ICTBroadcast provides a more modern web interface, built-in billing, omnichannel support, and commercial-grade support. It reduces the technical burden typically associated with maintaining open-source dialers. |
Competitor |
Cons |
|---|---|
| Five9 | Unlike Five9’s fully managed cloud service, ICTBroadcast requires more hands-on setup and infrastructure management. Organizations without VoIP or Asterisk expertise may face a steeper learning curve during deployment and ongoing maintenance. |
| Genesys Cloud | ICTBroadcast lacks some of the advanced AI analytics, workforce optimization, and native CRM integrations that Genesys Cloud provides out of the box, making it less suitable for very large enterprises with complex omnichannel needs. |
| Aircall | Compared to Aircall’s plug-and-play experience, ICTBroadcast is more technical and less beginner-friendly. Small teams seeking instant setup with minimal configuration may find ICTBroadcast more complex. |
| CallHub | ICTBroadcast does not focus as heavily on political or nonprofit compliance workflows like CallHub. Features such as built-in voter databases and compliance tooling may require additional customization. |
| Vicidial | While more polished than Vicidial, ICTBroadcast is not fully open-source. Organizations seeking a completely free, community-driven solution may prefer Vicidial despite its higher operational complexity. |
