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PhoneBurner is a cloud-based power dialer designed as a safer, more effective alternative to traditional auto dialers. It helps sales teams increase live conversations without dropped calls or awkward delays.
With built-in CRM, workflow automation, analytics, and industry-leading deliverability protection, PhoneBurner enables reps to reach 60–80 contacts per hour while staying compliant and protecting call reputation.
| Plan | Price | Featured |
|---|---|---|
| Standard | $140/user/mo (Billed Annually) / $165/user/mo (Billed Monthly) | Unlimited calling, CRM & workflow automation, Call analytics |
| Professional | $165/user/mo (Billed Annually) / $195/user/mo (Billed Monthly) | Softphone dialing, Live call monitoring & coaching, Open API access |
| Premium | $183/user/mo (Billed Annually) / $215/user/mo (Billed Monthly) | In-app call transcription & AI notes, SMS messaging, Advanced inbound routing |
| Numbers Add-on | Custom pricing (Per number) | Dedicated outbound & inbound numbers, Callback management, Improved call quality |
| ARMOR® Add-on | Custom pricing | Spam flag monitoring, Done-for-you remediation, Answer rate analytics |
| Connect Scores Add-on | Custom pricing | Smart call filtering, Bulk number analysis, Performance tracking |
Price details: https://www.phoneburner.com/pricing
Competitor |
Pros |
|---|---|
| Five9 | Compared to Five9, PhoneBurner is significantly easier to set up and use, with no heavy IT involvement. It is more affordable for SMBs and sales teams while still delivering strong call analytics and compliance-friendly dialing without the complexity of enterprise call center software. |
| Aircall | PhoneBurner offers faster outbound efficiency than Aircall, especially for high-volume sales reps. Its power dialer and 1-click voicemail features allow more live conversations per hour, while ARMOR® provides stronger outbound deliverability protections. |
| RingCentral | Unlike RingCentral’s general-purpose VoIP focus, PhoneBurner is purpose-built for outbound sales. It delivers superior dialing speed, workflow automation, and rep productivity tools at a lower cost for teams focused on revenue-generating calls. |
| CallTools | PhoneBurner avoids predictive dialing risks seen with CallTools by eliminating dropped calls and delays. This makes it more compliant and better suited for regulated industries while still maintaining high call volumes. |
| JustCall | Compared to JustCall, PhoneBurner excels in outbound efficiency and answer rates. Its power dialing, advanced voicemail automation, and reputation management tools are better optimized for sales teams making hundreds of calls daily. |
Competitor |
Cons |
|---|---|
| Five9 | Compared to Five9, PhoneBurner lacks deep omnichannel contact center features like advanced IVR trees and workforce management, making it less suitable for very large enterprise call centers with complex inbound needs. |
| Aircall | PhoneBurner is more outbound-focused than Aircall, which may limit teams that prioritize inbound support workflows, shared inboxes, and extensive call routing options across global offices. |
| RingCentral | Unlike RingCentral’s all-in-one communications suite, PhoneBurner does not replace full business phone systems, video conferencing, or internal messaging, requiring additional tools for broader communication needs. |
| CallTools | Teams looking for aggressive predictive or robo-dialing may find PhoneBurner less suitable, as it intentionally avoids those methods to remain compliant and reduce dropped calls. |
| JustCall | PhoneBurner’s per-user pricing is higher than JustCall’s entry plans, which can be a barrier for very small teams or startups with limited outbound calling budgets. |
