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Protractor Software’s Digital Vehicle Inspection (DVI) Software

Mobile digital vehicle inspections improving transparency and repair approval rates

Protractor Software’s Digital Vehicle Inspection (DVI) Software Overview

Protractor Software’s Digital Vehicle Inspection (DVI) solution helps auto repair shops modernize inspections, improve transparency, and increase customer trust. Technicians can capture photos, videos, and detailed notes, while service advisors present clear recommendations via text or email.

Integrated VIN scanning, analytics dashboards, and AutoServe1 enhancements streamline workflows and help shops close more approved repairs efficiently.

Key Features

  • Digital Vehicle Inspections: Capture photos, videos, and notes to clearly communicate vehicle conditions and repair needs.
  • AutoServe1 Advanced DVI: Enhanced inspection workflows with customizable templates and two-way customer messaging.
  • VIN Scanner: Automatically pulls vehicle data to speed up service intake and reduce manual errors.
  • Customer Communication: Share inspections and recommendations via email or text for faster approvals.
  • Analytics & Dashboards: Track inspection results, estimates, and KPIs in real time across devices.
  • Mobile-Optimized Platform: Perform and review inspections seamlessly on smartphones, tablets, or desktops.

Price

Plan Price Featured
Core $399/mo (Billed Monthly) / $359/mo (Billed Annually) Basic Digital Vehicle Inspections, Integrated Accounting, Parts & Labor Matrices
Performance $599/mo (Billed Monthly) / $539/mo (Billed Annually) AutoServe1 Advanced DVI, VIN Scanner, Custom Inspection Checklists
Prestige $1,099/mo (Billed Monthly) / $989/mo (Billed Annually) Full Digital Marketing Suite, ROI Dashboard, SEO & Google Ads Enablement
Elite $1,299/mo (Billed Monthly) / $1,169/mo (Billed Annually) Advanced DVI + Marketing Suite, AutoServe1 Integration, Enterprise Tools
Advanced Tools Add-on $249/mo (Billed Monthly) CRM, Online Service Scheduler, Automated Reminders & Follow-ups

Price details: https://protractorsoftware.com/pricing/

Pros

Competitor

Pros

Tekmetric Compared to Tekmetric, Protractor offers deeper built-in accounting and an integrated DVI workflow without heavy reliance on add-ons. Shops that prefer an all-in-one system benefit from consistent data flow between inspections, work orders, and financials, reducing software sprawl and simplifying daily operations.
AutoLeap Protractor stands out against AutoLeap with its advanced AutoServe1 DVI integration and more robust reporting dashboards. Multi-location shops gain stronger oversight, while technicians benefit from customizable inspection templates that better align with established shop processes.
Shop-Ware Versus Shop-Ware, Protractor provides a more traditional, accounting-centric system that appeals to shops wanting fewer third-party integrations. Its DVI tools are tightly connected to estimates and deferred work, helping advisors drive higher approval rates.
Mitchell 1 Manager SE Compared with Mitchell 1, Protractor delivers a more modern, mobile-friendly DVI experience. Integrated photos, videos, and real-time customer messaging create clearer presentations that improve trust and reduce back-and-forth during the approval process.
Shopmonkey Against Shopmonkey, Protractor excels in depth of features and enterprise-level controls. While Shopmonkey focuses on simplicity, Protractor’s DVI, reporting, and accounting tools better suit growing or multi-location shops needing advanced oversight.

Cons

Competitor

Cons

Tekmetric Compared to Tekmetric’s more modern UI, Protractor can feel more complex for new users. Smaller shops focused on simplicity may find the learning curve steeper, particularly when configuring inspections, accounting, and reporting modules together.
AutoLeap AutoLeap often appeals to budget-conscious shops with simpler needs. Protractor’s pricing is higher, which may be a drawback for startups that only need basic DVI functionality without advanced accounting or enterprise reporting.
Shop-Ware Shop-Ware emphasizes flexibility through integrations, whereas Protractor is more self-contained. Shops that prefer mixing best-of-breed tools may feel constrained by Protractor’s more opinionated, all-in-one approach.
Mitchell 1 Manager SE Mitchell 1 has long-standing brand recognition and extensive repair data. Protractor’s DVI strengths may not fully offset Mitchell 1’s familiarity for shops deeply invested in its ecosystem and training resources.
Shopmonkey Shopmonkey’s interface is often considered more intuitive. Protractor’s DVI and management features are powerful but can feel dense, potentially slowing adoption for teams that value speed over depth.

Verified Customer Reviews