- Digital Vehicle Inspections: Perform media-rich inspections with photos, videos, and detailed findings to build transparency and trust.
- Mobile App: Complete inspections, capture media, scan VINs, and update workflows from any mobile device.
- Custom Inspection Templates: Tailor inspections to your shop’s services, branding, and processes.
- Customer Communication: Share visual reports, enable digital approvals, and support two-way texting.
- Reporting & Analytics: Track technician performance, customer engagement, and DVI-driven revenue impact.
- Workflow Automation: Assign default inspections, map canned jobs, and reduce technician-advisor back-and-forth.
Tekmetric Digital Vehicle Inspection Software
Mobile-first digital vehicle inspections for transparent auto repair workflows
Updated February 27, 2026
Tekmetric Digital Vehicle Inspection Software Overview
Tekmetric Digital Vehicle Inspection Software helps auto repair shops build trust and streamline inspections through visual, mobile-first workflows. Technicians capture photos, videos, and detailed findings that customers can easily review and approve.
Integrated reporting, customizable inspections, and seamless communication tools improve efficiency, increase average repair order value, and strengthen long-term customer relationships.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Start | $179/mo (Billed Annually) / $199/mo (Billed Monthly) | Digital Vehicle Inspections, Inventory & Vendor Management, Smart Jobs |
| Grow | $309/mo (Billed Annually) / $349/mo (Billed Monthly) | Labor Guide, Maintenance Schedules, Time & Job Clocks |
| Scale | $409/mo (Billed Annually) / $439/mo (Billed Monthly) | Two-Way Texting, Real-Time Dashboard, Employee Performance Analytics |
| Enterprise | Custom Pricing (Contact Sales) | Integrated Payments, Dedicated Account Manager, Quarterly Business Reviews |
| Multi-Shop Add-on | $70/mo per shop | Centralized Multi-Location Management, Cross-Shop Reporting, KPI Visibility |
| Tire Suite Add-on | $39/mo per shop | Tire Fitment Data, Automated DOT Registration, In-App Parts Ordering |
| Marketing Add-on | $345/mo per shop | Online Booking, Automated Reminders, Review & Campaign Management |
Price details: https://www.tekmetric.com/pricing
Pros
Competitor |
Pros |
|---|---|
| Shopmonkey | Compared to Shopmonkey, Tekmetric offers simpler per-shop pricing with unlimited users and repair orders, making costs more predictable. Its DVI workflow is more tightly integrated into the core shop management system, reducing reliance on add-ons and improving ease of use for technicians and service advisors. |
| Mitchell 1 | Tekmetric is more modern and intuitive than Mitchell 1, with a cleaner interface and stronger mobile experience. Digital vehicle inspections are faster to perform and easier for customers to understand, helping shops improve approval rates without the complexity often associated with legacy systems. |
| AutoLeap | Tekmetric stands out against AutoLeap with unlimited users and transparent pricing per shop. Its DVI customization and visual reporting are easier to deploy, and technicians typically require less training, allowing shops to adopt digital inspections faster and with fewer workflow disruptions. |
| Shop-Ware | Compared to Shop-Ware, Tekmetric emphasizes ease of use and consistency across single and multi-location shops. The DVI tools are more approachable for technicians, while built-in communication features reduce the need for external integrations, simplifying daily operations. |
| AutoVitals | Tekmetric provides a broader all-in-one platform than AutoVitals, combining DVI, shop management, payments, and reporting in one system. This reduces software sprawl and helps shops manage inspections and approvals without juggling multiple disconnected tools. |
Cons
Competitor |
Cons |
|---|---|
| Shopmonkey | Compared to Shopmonkey, Tekmetric has a higher entry-level price, which may be challenging for very small or startup shops. Some users may also prefer Shopmonkey’s broader marketplace of optional integrations for niche workflows. |
| Mitchell 1 | Shops transitioning from Mitchell 1 may find Tekmetric lacks some deeply entrenched legacy features they are accustomed to. Data migration is supported, but established users may need time to adapt to Tekmetric’s more streamlined, modern approach. |
| AutoLeap | AutoLeap offers more bundled marketing and CRM-style tools at certain tiers, whereas Tekmetric charges separately for marketing add-ons. Shops heavily focused on built-in marketing automation may see Tekmetric as more expensive when fully expanded. |
| Shop-Ware | Shop-Ware provides deeper customization in some advanced workflows. Tekmetric prioritizes simplicity, which can feel limiting to highly technical shops that want granular control over every inspection and operational detail. |
| AutoVitals | AutoVitals specializes heavily in customer-facing inspection presentations. While Tekmetric’s DVI tools are strong, some shops feel AutoVitals offers more advanced educational visuals and storytelling specifically focused on inspections. |
Reviews
- Software Advice Review (Rating: 4.8/5): The ease of tracking job history and creating professional estimates, inspections, and invoices impressed one reviewer, and the built-in text feature stood out as a favorite for communicating with customers.
- Reddit r/serviceadvisors: One shop owner called the DVI “awful,” criticized the lack of editing tools on the PC version, and said customer-facing inspections look plain and cannot include recommendations with pictures. Others praised Tekmetric for organizing technician workflow through the tech board, customizing DVIs, and sending estimates by text or email, while one commenter felt it was easy to learn and made their shop look more advanced with detailed inspections and photos.
- G2 Review (Rating: 4.9/5): Tekmetric unifies the entire shop lifecycle into a single cloud-based system, and one user credited the centralized workflow control and real-time tracking of each technician’s progress for boosting trust when paired with DVI. Another reviewer loved how easy the system feels to use, highlighted the in-app chat for quick answers, and praised the support team, though the accounting-side reporting drew some criticism.
- Capterra Review (Rating: 4.7/5): One reviewer felt the product cost too much for what it delivered, saying it performed similarly to tools at half the price and included many unnecessary features. Another described Tekmetric as overly complicated, with a busy interface, too many clicks for simple tasks like building estimates or updating ROs, a steep learning curve for new staff, and support that became less responsive after onboarding.
- softwarefinder.com Review: A small-business reviewer reported a smooth transition and called it the “Best tool for shop management,” pointing to the text feature that lets customers review inspection results and approve repairs with one click. The integrated, streamlined workflow and feature request system also earned praise, while another note mentioned setup can take time and occasional data sync glitches occur.
- apple.com Review: One app user liked the mobile experience for technicians but wanted the ability to add new customers and start repair orders directly in the app, noting that many functions available online still do not appear in the mobile version.
