Acefone Auto Dialer Software Review (2026): Contact Center Auto Dialer for Campaigns

AI-powered auto dialer software for scalable outbound calling operations

Updated June 21, 2026

By James Han · How we review

4.0 MAQTOOB rating

Our Verdict

Acefone is useful for teams that want auto dialer capability inside a broader cloud contact center, especially where regional pricing, call recording, CRM integrations, and support coverage matter. It is more of a contact center purchase than a narrow outbound dialer add-on.

Before subscribing, choose the correct region on the pricing page and confirm the actual plan for your country. Test the limited-calling trial, recording retention, dial ratio limits, add-ons, integrations, and any compliance requirements. If your team is outside Acefone's main pricing regions should confirm currency, phone number coverage, and support terms directly.

A good fit if you

  • India-based contact centers comparing public plan prices.
  • Support and sales teams that need call recording with agent controls.
  • Companies using Zoho, Salesforce, HubSpot, Freshworks, or Zendesk integrations.
  • Teams that want a short trial before buying contact center seats.

Look elsewhere if you

  • Users looking for a permanent free plan.
  • Small sales teams that only need CRM click-to-call.
  • Companies that cannot use the listed regional phone and pricing setup.
  • High-volume outbound teams that need predictive dialing depth beyond the displayed plan details.
Next step: write down the problem you need solved, check the pricing details, test one real workflow, then compare alternatives before you pay.

What Is Acefone Auto Dialer Software?

Acefone Auto Dialer Software is tied to Acefone’s Contact Center Studio, which covers inbound contact center work, manual outbound dialing, call recording, campaign tools, reporting, APIs, and CRM integrations.

The official pricing page lists Contact Center Studio plans by region, public India pricing for Professional and Ultra, an Enterprise contact options, add-ons, and a 7-day limited-calling trial.

Acefone Auto Dialer Software Pros and Cons

Pros

  • Call recording is clearly listed — Professional and Ultra show different recording retention periods.
  • Contact Center Studio — Review inbound contact center, manual outbound dialing, users, and agent workflow.
  • Call recording — Check included recording retention and storage options.
  • Dial ratio and campaign tools — Confirm whether the auto dialer behavior matches the team's outbound needs.
  • CRM integrations — Test Zoho, Salesforce, HubSpot, Freshworks, Zendesk, or other required tools.

Cons

  • Too much for CRM click-to-call — Small sales teams that only need CRM click-to-call.
  • Call setup takes care — Numbers, routing, consent rules, recordings, and CRM handoff need testing with real calls.
  • Not just a plug-in decision — Teams should confirm how daily reps, managers, and admins will use the call workflow.
  • Reporting needs validation — Call outcomes and attribution can disappoint if fields, tags, or integrations are not mapped well.

Key Features

Feature What to check Plan fit / purchase note
Contact Center Studio Review inbound contact center, manual outbound dialing, users, and agent workflow. Plan fit: Professional and Ultra have minimum seat notes.
Call recording Check included recording retention and storage options. Plan fit: Professional and Ultra show different retention periods.
Dial ratio and campaign tools Confirm whether the auto dialer behavior matches the team’s outbound needs. Plan fit: some dialing controls differ by plan.
CRM integrations Test Zoho, Salesforce, HubSpot, Freshworks, Zendesk, or other required tools. Plan fit: integration scope should be verified during the trial.
Add-ons Review WhatsApp, extra channels, security, DID, recording duration, and toll-free minutes. Plan fit: add-ons can change the final monthly cost.

Who Uses Acefone Auto Dialer Software — and For What

India-based contact centers comparing plan levels

Use Acefone when your team can use the regional pricing table and needs contact center seats.

Check Professional versus Ultra with the 7-day trial.

Team leads reviewing recorded agent calls

Use the recording and reporting features when call quality and training need documented evidence.

Confirm retention and storage add-ons.

Operations teams connecting CRM and call center work

Use Acefone when call records need to flow into Zoho, Salesforce, HubSpot, Freshworks, or Zendesk.

Test the integration before rollout.

Support teams adding outbound follow-up

Use Contact Center Studio when inbound service teams also need manual outbound dialing and callbacks.

Validate dial ratio, callbacks, and user permissions.

Pricing

Plan or option public price Trial / free-plan detail
Professional INR 1,599/user/month on the India selector 7-day limited-calling free trial listed; no permanent free plan verified.
Ultra INR 1,999/user/month on the India selector 7-day limited-calling free trial listed.
Enterprise Contact sales Custom infrastructure, SLAs, security, and compliance terms.
Add-ons Published add-on prices for selected items WhatsApp, channels, DIDs, security, recording duration, and toll-free minutes can affect total cost.
Trial / free plan 7-day limited-calling trial No public permanent free plan was verified.

Source: Official pricing page.

Free plan: no public permanent free plan was verified on the official Acefone pricing page. Free trial: Acefone lists a 7-day limited-calling trial for the displayed Contact Center Studio plans. Pricing varies by region selector, so teams should confirm country, currency, minimum seats, add-ons, recording retention, and calling coverage before subscribing.

Prices checked 2026-06-18 against official product sources.

Integrations

Acefone should be checked with Zoho, Salesforce, HubSpot, Freshworks, Zendesk, Bitrix24, LeadSquared, Kapture CRM, Microsoft Teams, Google Workspace, Microsoft Dynamics 365, APIs and webhooks, call recording storage, SMS or WhatsApp add-ons, phone numbers, regional calling coverage, and support requirements.

Getting Started: What Implementation Actually Takes

Select the right region on Acefone's pricing page, then test the 7-day limited-calling trial with a few agents. Check recording retention, CRM integration, add-ons, support, and whether the displayed minimum seats match your expected rollout.

What Users Say

Capterra 4.6/5 · 135 reviews Software Advice 4.6/5 · 135 reviews Trustpilot 3.6/5 · 392 reviews

What works well

  • Users praise Acefone Auto Dialer Software for ease of use, helpful support and calling workflows.

What gets frustrating

  • Complaints or cautions tend to center on mobile app limits and cost once usage grows.
MAQTOOB take: Acefone should be judged with the right regional pricing selected. A short trial should test call quality, recording, integrations, and support response, not only the price table.

Top Acefone Auto Dialer Software Alternatives

  • Choose Vcc.live Auto Dialer Software if Use vcc.live when USD starting prices and a contact center trial options are easier to compare.
  • Choose LeadDesk Auto Dialer Software if Use LeadDesk when custom contact center packaging is a better regional or operational match.
  • Choose Mightycall Auto Dialer if Use MightyCall when your team mainly needs a small-business phone system.
  • Choose CallTools.com if Use CallTools when outbound campaign volume and contact-rate tools are more important.

Frequently Asked Questions

Does Acefone publish pricing?

Yes. The official Contact Center Studio pricing page shows regional pricing, including public India prices for Professional and Ultra.

Does Acefone have a free trial?

Yes. The pricing page lists a 7-day limited-calling trial for the displayed plans.

Does Acefone have a free plan?

No public permanent free plan was verified on the official pricing page.

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