- Outlook workspace: Manage CRM contacts, email, appointments and tasks alongside Microsoft Outlook.
- Contact and opportunity tracking: Organize accounts, leads and sales opportunities in a shared record.
- Mobile access: Use supported mobile apps while representatives are away from the office.
- Reports and dashboards: Track activity and pipeline performance with configurable reports.
- Pharmaceutical workflow context: Apply CRM records to HCP engagement, sample tracking and regulated field activity.
Avidian CRM for Pharmaceutical
Outlook-based CRM for pharmaceutical sales contacts and field activity
Updated August 3, 2026
Avidian CRM for Pharmaceutical Overview
Avidian’s pharmaceutical CRM is an industry configuration of its Outlook-centered Avid CRM. It keeps contacts, opportunities, email and activity records close to Microsoft Outlook, with mobile access, reporting and workflow tools for sales teams. The pharmaceutical page also discusses tracking samples and compliance-related activity, but the public price list is shared with Avidian’s general CRM editions.
Key Features
Pricing
| Offer | Current price | Billing and scope |
|---|---|---|
| Standard | $20 per user per month | Billed annually; contact management and core sales automation |
| Professional | $30 per user per month | Billed annually; adds pipeline dashboards, quotes and reports |
| Enterprise | $50 per user per month | Billed annually; adds projects, cases, support tickets and advanced permissions |
| Campaign Manager | $8-$65 per user per month | Billed annually; allowance ranges from 500 to 15,000 emails per month |
The pharmaceutical solution uses Avidian's general Avid CRM editions; no separate pharmaceutical surcharge is published.
Pricing source: https://www.avidian.com/pricing-crm/
Pros
- Familiar interface: The product is designed around Outlook rather than a separate daily workspace.
- Published entry price: The vendor provides current per-user annual-billing amounts for three CRM editions.
- Sales workflow depth: Professional and Enterprise add pipeline, reporting and cross-department controls.
Cons
- Microsoft-centered: The core experience assumes an Outlook-oriented organization.
- Industry page, shared product: Pharmaceutical buyers use the general Avid CRM editions rather than a separately priced pharma product.
- Annual billing: The public base prices are stated per month but billed annually.
Reviews
- Prophet CRM by Avidian on G2 (Rating: 4.1/5 from 194 reviews): The exact Avidian Outlook CRM profile used by the current Avid CRM family.
