diceus CRM

Retail unifies offline and e-commerce channels, streamlines sales and customer data.

Updated February 27, 2026

diceus CRM Overview

Diceus offers tailor-made retail CRM solutions designed to unify offline and e-commerce operations into seamless, efficient workflows. Their platforms enable real-time sales automation and data integration across customer touchpoints—like POS systems, messaging apps, email, call centers, and social media—enhancing team collaboration, productivity, and customer satisfaction.

Additional options include modernizing existing systems or migrating to the cloud to future-proof your CRM infrastructure

Key Features

Contact management: A centralized customer profile stores names, emails, phone numbers, and interaction history so staff always have full context and clarity.

Lead and sales management: A unified tool tracks potential customers, monitors deals, and streamlines follow-ups and closures so sales stay focused and effective.

Integration with other tools: A connected platform brings in data from email, social media, POS, and messaging systems so all customer touchpoints are visible.

Analytics and reporting: Interactive dashboards and reports reveal insights on sales trends, marketing campaigns, and customer behavior so decisions stay data-driven.

360-degree customer view: A comprehensive profile brings together all customer data across channels so teams get a complete and personalized understanding.

Predictive analytics: A system uses past behavior and AI-driven models so teams can anticipate trends and make proactive, informed business decisions.

Recommendation systems: A personalized engine suggests relevant products based on location, purchase history, and preferences so recommendations feel thoughtful and targeted.

Workflow automation: A smart system triggers reminders, updates records, and notifies teams so repetitive tasks don’t slow down productivity.

Pricing

Pricing Item Details from Public Sources
Hourly Rate About US $25-49 per hour based on region and service type.
Minimum Project Size Projects start at around US $10,000 +.
Typical Project Value Range Most engagements fall between US $20,000 and US $500,000, depending on complexity and scope.
Fixed-price Public Rates None found – pricing is customized per client.

✅ Key Takeaways

  • There is no standard publicly listed rate for DICEUS; each quote is tailored.

  • The hourly rate is relatively accessible (≈ US $25-49) for many services, implying cost-effectiveness in certain regions.

  • Larger or more complex enterprise projects can reach hundreds of thousands of dollars or more.

  • Clients should expect to engage with DICEUS for a custom proposal based on their specific needs.

Pros

Competitor Pros of Diceus CRM
Salesforce Diceus CRM can deliver tailored, custom CRM development that fits specific retail needs better than Salesforce’s general-purpose, high-cost solution.
HubSpot Diceus CRM offers more personalized system integration and consulting support, whereas HubSpot may have more off-the-shelf tools but less hands-on tailoring.
Zoho CRM Diceus CRM allows full control over architecture and features that align with business processes, while Zoho may require adaptation to its own ecosystem.
Pipedrive Diceus CRM provides broader integration across channels and richer backend automation than Pipedrive’s simpler, sales-pipeline–focused interface.
Microsoft Dynamics 365 Diceus CRM can adapt deeply to client systems without large licensing fees, while Dynamics often carries significant cost and relies on Microsoft stack familiarity.

Cons

Competitor Cons of Diceus CRM
Salesforce Diceus CRM lacks the extensive marketplace, global user base, and rich AI built into Salesforce that comes with mature innovation and scalability.
HubSpot Diceus CRM does not offer a free tier or prebuilt marketing tools and training programs that make HubSpot easy to start using immediately.
Zoho CRM Diceus CRM may involve longer development time and higher upfront cost, while Zoho offers quick deployment and low-cost subscription options.
Pipedrive Diceus CRM requires custom development investment and could be slower to launch, whereas Pipedrive offers an intuitive, ready-to-use interface.
Microsoft Dynamics 365 Diceus CRM may lack the deep analytics, broad enterprise feature set, and seamless integration with Office tools that Dynamics provides out of the box.

Reviews

  • G2 Review (Rating: 4.8/5): diceus CRM empowers employees to manage their work and insurance benefits without intermediaries, and one reviewer highlighted easy access to flexible spending options through the cloud system.
  • GGartner Review (Rating: 5/5): diceus CRM acts as a long-term IT partner for several teams, with one company expanding from a single project to a 10-person team that includes PMs, BAs, UI/UX designers, testers, and FE/BE developers. Reviewers praised quick access to quality staff, very low turnover over seven years, seamless cooperation during contract negotiation, and strong communication that felt professional and people-oriented.

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