Fastcall Auto Dialing Software Review (2026): Salesforce-Native Auto Dialer and CTI

Salesforce-native auto dialing software for calls, SMS, and omnichannel engagement

Updated June 21, 2026

By James Han · How we review

3.9 MAQTOOB rating

Our Verdict

Fastcall is easiest to justify when Salesforce is already the daily workspace. It keeps calls, texts, recordings, notes, and list dialing close to Salesforce records, which can reduce manual updates for reps and managers.

Before subscribing, test the AppExchange trial options, Salesforce objects, call logging, phone numbers, SMS or WhatsApp needs, and manager reporting. Skip it if your team does not use Salesforce heavily. Start with Orum or Nooks.ai first.

A good fit if you

  • Salesforce sales teams adding list dialing.
  • Support teams logging phone work inside Salesforce.
  • Revenue teams needing SMS or WhatsApp near CRM records.
  • Managers reviewing call activity from Salesforce.

Look elsewhere if you

  • Teams that do not use Salesforce.
  • Contact centers needing a full CCaaS platform.
  • Users looking for a free plan.
  • Teams that need a large public review base.
Next step: compare the pricing details below, then test Fastcall Auto Dialing Software with a real workflow before committing.

What Is Fastcall Auto Dialing Software?

Fastcall is a Salesforce-native calling, SMS, WhatsApp, and CTI platform with list dialing, call logging, recording, voicemail drop, IVR, and Salesforce mobile support.

It is mainly for teams that already run sales or service work in Salesforce and want calling activity to stay inside that workflow.

Fastcall Auto Dialing Software Pros and Cons

Pros

  • Salesforce-native workflow — Fastcall is built for Salesforce rather than bolted on as a generic phone app.
  • Calling and messaging together — Phone, SMS, WhatsApp, voicemail drop, and call logging can sit near CRM records.
  • Salesforce CTI — Place and log calls from Salesforce records.
  • List dialing — Work through Salesforce lists with less manual dialing.
  • SMS and WhatsApp — Use messaging channels alongside calls where supported.

Cons

  • Salesforce dependency — The product makes much less sense for teams using another CRM.
  • Admin setup still matters — Salesforce fields, permissions, numbers, and call logging need careful setup.
  • Poor fit outside Salesforce — Teams that do not use Salesforce.
  • Not a full CCaaS platform — Contact centers needing a full CCaaS platform.
  • Call setup takes care — Numbers, routing, consent rules, recordings, and CRM handoff need testing with real calls.

Key Features

Feature What it does Plan fit / purchase note
Salesforce CTI Place and log calls from Salesforce records. Salesforce users only.
List dialing Work through Salesforce lists with less manual dialing. Test with real lists.
SMS and WhatsApp Use messaging channels alongside calls where supported. Confirm package.
Call recording and transcription Capture and review conversations. Consent rules required.
IVR and routing Support inbound call handling and routing workflows. Check admin setup.

Who Uses Fastcall Auto Dialing Software — and For What

Salesforce SDR teams calling CRM lists

Use list dialing and call logging without leaving Salesforce.

trial options available.

Support teams handling inbound Salesforce calls

Route calls and attach activity to customer records.

Confirm package.

Managers auditing rep call activity

Review recordings, notes, outcomes, and Salesforce updates.

Set permissions.

Teams adding SMS to Salesforce follow-up

Keep text conversations near account and contact records.

Check compliance.

Pricing

Plan or option public price Trial / free-plan detail
Official pricing page Fastcall publishes official pricing plans on its site. Free plan: no free plan verified.
AppExchange trial options The official page links to a Salesforce AppExchange free-trial route. Free trial: trial options verified.
Salesforce setup Confirm Salesforce edition, seats, phone numbers, channels, and usage needs. Admin planning required.

Source: Official pricing page.

Free plan: no free plan was verified. Free trial: Fastcall links to a Salesforce AppExchange free-trial options from the official pricing page. Pricing and fit should be checked against Salesforce edition, users, channels, phone numbers, and usage needs.

Prices checked 2026-06-18 against official product sources.

Integrations

Fastcall integration checks should include Salesforce objects, AppExchange installation, Salesforce mobile, phone numbers, SMS, WhatsApp, call recording consent, list views, tasks, reporting, permissions, IVR setup, and any sales engagement tools already in Salesforce.

Getting Started: What Implementation Actually Takes

Start with one Salesforce team, one call list, and the AppExchange trial options. Test installation, click-to-call, list dialing, SMS or WhatsApp, call recording, tasks, reports, and user permissions. Before rollout, confirm number ownership, consent rules, and how managers will audit activity.

What Users Say

G2 4.2/5 · 14 reviews

Common praise

  • Users praise the Salesforce-native calling workflow and reduced manual logging.

Common complaints

  • The small review base means setup, support, and channel-fit questions should be tested directly.
MAQTOOB take: Fastcall's public reviews are useful but limited. Use them as a context for Salesforce fit, then run a trial that checks call quality, Salesforce field mapping, SMS rules, recordings, and manager reports.

Top Fastcall Auto Dialing Software Alternatives

  • Choose Orum if Use Orum when SDR calling speed and coaching matter more than Salesforce-native CTI.
  • Choose Nooks.ai if Use Nooks when AI dialing, data, and salesfloor coaching are central.
  • Choose Aircall Call Recording Software if Use Aircall when a broader business phone system is needed.
  • Choose Five9 Auto Dialer Software if Use Five9 when full contact-center campaign controls are required.

Frequently Asked Questions

Does Fastcall publish pricing?

Yes. Fastcall has an official pricing page.

Does Fastcall have a free plan?

No free plan was verified.

Does Fastcall offer a free trial?

A Salesforce AppExchange free-trial options is linked from the official pricing page.

Who should consider Fastcall?

Teams already using Salesforce for sales or service calling are the clearest fit.

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