ICTBroadcast Auto Dialer Software Review (2026): White-Label Auto Dialer for Multi-Tenant Call Centers

AI-powered auto dialer and unified call center software platform

Updated June 21, 2026

By James Han · How we review

3.8 MAQTOOB rating

Our Verdict

ICTBroadcast is a fit for teams that want a configurable dialer platform, not just a hosted sales app. Multi-tenant setup, white labeling, APIs, IVR, and campaign channels make it relevant for providers and call-center operators.

Before committing, test deployment option, dialer modes, tenant management, API work, campaign channels, billing, and technical admin needs. If your team wants a polished plug-and-play sales dialer, compare Voicent Auto Dialer or Five9 first.

A good fit if you

  • Service providers offering hosted calling services.
  • Call centers needing multi-tenant campaign tools.
  • Technical teams using APIs and white-label workflows.
  • Organizations running voice, SMS, fax, email, and IVR campaigns.

Look elsewhere if you

  • Small sales teams wanting a simple hosted dialer.
  • Users that need a public self-serve price table.
  • Teams without technical admin resources.
  • Companies looking for a public free trial.
Next step: compare the pricing details below, then test ICTBroadcast Auto Dialer Software with a real workflow before committing.

What Is ICTBroadcast Auto Dialer Software?

ICTBroadcast is a white-label, multi-tenant call center and auto dialer platform with predictive, progressive, power, preview, and manual dialing plus voice, SMS, fax, email, IVR, and API workflows.

It is aimed at service providers, call centers, and teams that need more control than a simple SaaS dialer.

ICTBroadcast Auto Dialer Software Pros and Cons

Pros

  • Multi-tenant architecture — ICTBroadcast can fit providers and operators managing separate clients or campaigns.
  • Many dialer modes — Predictive, progressive, power, preview, and manual dialing support different campaign needs.
  • Omnichannel campaign options — Voice, SMS, fax, email, IVR, and APIs support more complex outreach.
  • White-label path — Service providers can evaluate it for branded calling services.
  • Multi-tenant platform — Manage multiple clients, campaigns, or user groups.

Cons

  • Technical setup likely — Deployment, APIs, tenants, and telephony require admin skill.
  • Not for Small sales teams wanting a simple — Small sales teams wanting a simple hosted dialer.
  • Not for Teams without technical admin resources — Teams without technical admin resources.
  • Call setup takes care — Numbers, routing, consent rules, recordings, and CRM handoff need testing with real calls.
  • Not just a plug-in decision — Teams should confirm how daily reps, managers, and admins will use the call workflow.

Key Features

Feature What it does Plan fit / purchase note
Multi-tenant platform Manage multiple clients, campaigns, or user groups. Provider fit.
Dialer modes Run predictive, progressive, power, preview, and manual dialing. Test pacing.
Voice and messaging campaigns Use voice, SMS, fax, email, and IVR workflows. Confirm package.
REST API Connect campaign workflows to external systems. Technical setup.
White labeling Support branded service-provider deployments. Demo required.

Who Uses ICTBroadcast Auto Dialer Software — and For What

Service providers hosting calling services

Use multi-tenant and white-label capabilities to manage client campaigns.

demo request.

Call centers running mixed campaign channels

Coordinate voice, SMS, IVR, and related outreach from one platform.

Technical setup.

Developers integrating dialer workflows

Use APIs to connect campaigns with external systems.

Validate API needs.

Campaign teams needing several dialer modes

Match predictive, progressive, preview, or power dialing to the campaign.

Test carefully.

Pricing

Plan or option public price Trial / free-plan detail
Official product page No fixed public plan pricing was verified from the official product source. Free plan: no official free plan verified.
Demo or purchase process The official site presents demo and purchase process rather than a public timed trial. Free trial: no public trial verified.
Technical scope Confirm deployment, white labeling, tenants, APIs, channels, telephony, and support before buying. Admin planning required.

Source: Official product page.

Free plan: no official free plan was verified from the official product source. Free trial: no public timed trial was verified; the official site presents demo and purchase process. No fixed public plan pricing was verified, so teams should confirm deployment, tenants, channels, APIs, and support directly.

Prices checked 2026-06-18 against official product sources.

Integrations

ICTBroadcast integration checks should include SIP/telephony, Asterisk environment, APIs, CRM handoff, tenant management, campaign channels, IVR, SMS, fax, email, billing, white labeling, call recording, reports, server requirements, and support options.

Getting Started: What Implementation Actually Takes

Start by defining deployment option, telephony provider, tenant needs, campaign channels, and API requirements. In the demo, test one real campaign, one tenant workflow, reports, IVR, call recording, and admin permissions. Before buying, confirm server, support, billing, and white-label requirements.

What Users Say

G2 4.8/5 · 10 reviews Capterra 4.0/5 · 5 reviews Software Advice 4.0/5 · 5 reviews

Common praise

  • Users praise flexibility, campaign breadth, and usefulness for call-center or provider workflows.

Common complaints

  • Review checks should focus on technical setup, documentation, admin skill, and support during deployment.
MAQTOOB take: ICTBroadcast has a positive but small review data. The key decision is whether your team can run the technical setup and multi-tenant workflows, so a detailed demo is more important than the score alone.

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Frequently Asked Questions

Does ICTBroadcast publish pricing?

No fixed public plan pricing was verified from the official product source used.

Does ICTBroadcast have a free plan?

No official free plan was verified from the official source used.

Does ICTBroadcast offer a public free trial?

No public timed free trial was verified.

Who should consider ICTBroadcast?

Service providers, technical call centers, and teams needing multi-tenant or white-label campaign software.

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