- Personalized Intranet Homepages: Tailor content and layouts to employee roles, locations, and personas for higher engagement.
- Broadcast & Multi-channel Communications: Publish once and distribute messages across intranet, email, and mobile with read tracking.
- Mobile Intranet Apps: Native iOS and Android apps ensure frontline and remote workers stay connected.
- People Directory & Communities: Enable collaboration and knowledge sharing through rich employee profiles and interest-based communities.
- Analytics & Insights: Measure engagement, content performance, and user behavior to improve communication effectiveness.
- Enterprise Integrations: Seamless integration with Microsoft 365, Google Workspace, and other business systems.
Interact Software Internal Communications
Enterprise intranet platform for modern internal communications and employee engagement
Updated April 2, 2026
Interact Software Internal Communications Overview
Interact Software is an enterprise-grade internal communications and intranet platform designed to connect desk-based and frontline employees. It centralizes news, content, collaboration, and analytics into a single digital workplace.
With strong personalization, mobile access, and deep Microsoft 365 and Google Workspace integrations, Interact helps organizations improve engagement, alignment, and productivity at scale.
Key Features
Pricing
| Plan / Service | Price | Target Audience / Key Features |
|---|---|---|
| Interact Intranet | Custom Pricing (Based on employee count & options) |
Enterprise Orgs: Includes all 400+ features out-of-the-box, secure cloud hosting, technical support, regular product updates, and a dedicated Customer Success Manager. |
| Professional Services (Add-ons) | Custom Pricing | Organizations needing extra help with Intranet Strategy, Design, Training, or specialized Technical Consulting. |
Price details: https://www.interactsoftware.com/pricing/
Pros
Competitor |
Pros |
|---|---|
| Unily | Interact is often easier to manage day-to-day for internal comms teams, with less reliance on IT. Its publishing workflows and persona-based targeting are more intuitive, allowing faster campaign execution without heavy technical configuration, while still supporting enterprise-scale deployments. |
| Microsoft SharePoint | Compared to SharePoint, Interact offers a purpose-built internal communications experience out of the box. Organizations avoid extensive customization and gain stronger engagement tools, analytics, and governance designed specifically for comms teams rather than IT-led site management. |
| LumApps | Interact provides deeper intranet-specific functionality and content governance, particularly for large enterprises with complex structures. Its flexibility around personas and publishing helps comms teams deliver targeted messaging without over-reliance on social-feed style interactions. |
| Staffbase | While Staffbase excels in mobile-first communications, Interact offers a more comprehensive intranet and knowledge hub. It better supports long-form content, structured information architecture, and enterprise search, making it stronger for organizations with heavy content needs. |
| Simpplr | Interact is generally favored by larger, global organizations due to its scalability and governance controls. Its analytics, integrations, and support services are more robust for complex environments where compliance, security, and structured rollout are critical. |
Cons
Competitor |
Cons |
|---|---|
| Unily | Compared to Unily, Interact can feel less visually dynamic for organizations prioritizing highly branded, design-led experiences. Some companies may find Unily’s tighter SharePoint alignment preferable if Microsoft-centric customization and advanced UX design are top priorities. |
| Microsoft SharePoint | Interact adds an additional platform and cost compared to using SharePoint alone. Organizations with strong in-house SharePoint expertise may feel constrained by Interact’s opinionated intranet structure versus the total flexibility of native Microsoft tooling. |
| LumApps | LumApps may be a better fit for companies wanting a more social, feed-driven employee experience. Interact’s strength in structured content and governance can feel heavier for teams seeking lightweight, social-first internal communication. |
| Staffbase | For organizations focused primarily on frontline communications, Staffbase can be simpler and more cost-effective. Interact’s broader intranet capabilities may introduce complexity and higher costs that are unnecessary for mobile-only use cases. |
| Simpplr | Simpplr is often praised for rapid deployment and simplicity. Interact typically requires more upfront planning and onboarding, which can extend implementation timelines for smaller teams or organizations with limited internal resources. |
Reviews
- G2 Review (Rating: 4.5/5): Many highlight the intuitive interface that lets non-technical staff manage content with ease, and they credit Interact Software Internal Communications with streamlining internal communications and boosting employee engagement. Strong customer support and smooth setup also receive praise, though some mention that feature requests take time to roll out.
- Gartner Review (Rating: 4.5/5): A communications associate calls the drag-and-drop page builder “the best content management system” they have used and applauds the responsive support and hands-on training during implementation. Others point to ease of use, reliability, and a rich feature set, while one reviewer wants a call or chat option instead of ticket-only support and more strategy-focused webinars.
- Capterra Review (Rating: 4.6/5): One reviewer describes it as an “Excellent Intranet product” and says their intranet “has never been better” since moving over to Interact Software Internal Communications, reflecting a highly positive overall experience.
- Software Advice Review (Rating: 4.6/5): A long-term user recommends it as a “one-stop shop solution” with attractive design features, useful analytics tools, and regular product updates, while another values the customizability and cost fit for smaller organizations. Some report that technical fixes can take months and that new users need initial training before the system feels fully intuitive.
