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Jane App

All-in-one practice management software for health and wellness clinics

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Jane App Overview

  • Updated March 9, 2026

Jane App is a cloud-based practice management platform built for health and wellness practitioners. It combines online booking, scheduling, charting, billing, payments, insurance, and telehealth in one secure system.

Suitable for clinics of all sizes, Jane emphasizes ease of use, strong compliance standards, and unlimited human support to simplify daily operations.

Key Features

  • Online Booking: 24/7 self-serve booking with automated email and SMS reminders.
  • Scheduling & Staff Management: Manage practitioners, rooms, equipment, and availability across locations.
  • Clinical Documentation: Custom forms, SOAP notes, and 10,000+ templates with AI-assisted charting.
  • Billing & Payments: Integrated invoicing, receipts, online and in-person card processing.
  • Insurance Billing: Eligibility checks, electronic claims, ERAs, and direct billing workflows.
  • Telehealth: Secure 1:1 and group video sessions compliant with HIPAA, PIPEDA, and GDPR.
  • Reporting & Analytics: Real-time dashboards for appointments, revenue, and clinic performance.
  • Support & Training: Unlimited chat, email, phone support, and free data imports.

Price

Plan Price Featured
Balance USD $54/mo (Billed Monthly) Single practitioner profile, Up to 20 appointments/month, Unlimited admin staff & locations
Practice USD $79/mo (Billed Monthly) – includes 1 full-time practitioner
+ Add-on: Part-time practitioner (entry): Additional monthly fee per license		 Unlimited appointments, Unlimited staff profiles, Online booking with branding & SMS reminders
Thrive USD $99/mo (Billed Monthly) – includes 1 full-time practitioner
+ Add-on: Part-time practitioner (entry): Additional monthly fee per license		 Advanced scheduling, Packages & memberships, Marketing tools & analytics
AI Scribe (Add-on) USD $15/mo per practitioner AI-assisted notes, Unlimited templates, HIPAA & PIPEDA compliant
Online Appointments for Groups (Add-on) USD $15/mo per practitioner Group telehealth up to 12 clients, Screen sharing & chat, Secure virtual sessions
Insurance Billing (Add-on) USD $20/mo (1 full-time practitioner) + $5/mo per additional practitioner Real-time eligibility checks, Electronic claims & ERAs, Claim.MD integration

Price details: https://jane.app/pricing

Pros

Competitor

Pros
SimplePractice Jane App offers more flexible practitioner-based pricing, making it more affordable for growing clinics. Its interface feels cleaner and less clinical, which many wellness practitioners prefer. Unlimited human support and free data imports also reduce onboarding friction compared to SimplePractice’s more self-guided setup.
Cliniko Compared to Cliniko, Jane provides deeper customization in charting, forms, and workflows. Built-in payments, insurance billing add-ons, and a website builder reduce reliance on third-party tools, making Jane a more complete all-in-one solution for multidisciplinary clinics.
ChiroTouch Jane is significantly easier to use and cloud-based, avoiding the complexity and maintenance of server-based systems like ChiroTouch. Setup is faster, training is simpler, and the overall cost is lower for small to mid-sized clinics.
TheraNest Jane supports a wider range of health and wellness disciplines beyond mental health. Its scheduling, billing, and telehealth tools are more flexible for clinics with multiple practitioner types, making it better suited for interdisciplinary practices.
AdvancedMD Jane is far more approachable and affordable than AdvancedMD. Clinics benefit from faster onboarding, a more intuitive interface, and transparent pricing without long-term contracts, while still meeting strong compliance and security standards.

Cons

Competitor

Cons
SimplePractice SimplePractice includes certain mental health–specific tools, such as treatment planners and assessments, more natively. Clinics focused purely on psychotherapy may find Jane requires more customization to match those specialized workflows.
Cliniko Cliniko’s pricing includes unlimited appointments by default, whereas Jane’s Balance plan caps usage. Very small practices may find Cliniko simpler and slightly more predictable in cost if they do not need Jane’s advanced features.
ChiroTouch ChiroTouch offers deeper chiropractic-specific features and macros. High-volume chiropractic clinics may find Jane less specialized for their exact documentation and billing needs despite its ease of use.
TheraNest TheraNest can be cheaper for solo therapists needing only core EHR features. Jane’s add-ons, such as AI Scribe or insurance billing, can increase total monthly costs as a practice scales.
AdvancedMD AdvancedMD provides more enterprise-level revenue cycle management and reporting. Large medical organizations may find Jane less robust for complex, multi-department medical billing operations.

Verified Customer Reviews

  • Trustpilot Review (Rating: 4/5): One clinic owner shared that Jane App gave them time back to “work ON the business, not IN the business,” handling admin tasks, finishing notes from home, direct billing, newsletters, and staff notes all in one platform, and even their front desk staff said their life felt “less stressful.” Another reviewer praised the support team for stepping in quickly and resolving issues without making them feel like a “total nube.”
  • Reddit r/Chiropractic: A chiropractor explained that note taking feels more complex because templates must replace macros, and building out every possible choice stretches a new patient note to 3–5 minutes compared to 20–30 seconds in ChiroTouch. Another commenter who switched from ChiroTouch said many processes improved and streamlined but criticized the Files section as “unsearchable” and lacking folders or filters despite years of feature requests.
  • medesk.net Review: The review highlights a “nice and clean appearance,” convenient online booking and payments, virtual appointments, and a large base of tutorials. It also points out slow customer support, a complicated interface with lots of functions, limited customization, missing advanced reports, and pricing that can feel unclear with add-ons like group telehealth costing extra.
  • Capterra Review (Rating: 4.8/5): Jane App earns high marks for its intuitive scheduling tools and patient-facing options such as self-booking and automated reminders, with users crediting these features for noticeable time savings and smoother day-to-day operations.
  • wellnessliving.com Review: Several complaints focus on financial management, including the lack of direct accounting integrations that force clinics to export reports to Excel and re-import them elsewhere. One customer called the accounting reports “completely incompatible with standard accounting practices,” and another clinic owner described losing $880 to fraud and feeling that Jane App failed to truly “have their back” during the dispute process.