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OnceHub Online Appointment Booking Software

Advanced online appointment booking with conversational and AI-driven scheduling

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

OnceHub Online Appointment Booking Software Overview

  • Updated February 3, 2026

OnceHub is an online appointment booking platform designed for businesses that need more than basic scheduling. It combines branded booking pages, routing forms, phone and chatbot-based scheduling, and deep CRM integrations.

The platform suits sales, service delivery, and support teams that require qualification, routing, and engagement workflows alongside enterprise-grade security and compliance.

Key Features

  • Branded Booking Pages: Create fully customized, on-brand booking experiences with a WYSIWYG editor.
  • Conversational Scheduling: Qualify, route, and schedule meetings through dynamic forms and guided flows.
  • AI Chatbots: Use AI-driven chatbots to handle scheduling, routing, and instant meetings.
  • Phone Booking: Allow guests to book appointments over the phone using natural language.
  • Enterprise Integrations: Connect with CRMs, calendars, video tools, APIs, and Zapier workflows.

Price

Plan Price Featured
Basic Free 1 user and 1 calendar, WYSIWYG booking page designer, Google and Microsoft calendar integrations
Schedule $10/seat/month (Billed Annually) / $12/seat/month (Billed Monthly) Unlimited booking links, group and multi-host meetings, CRM and payment integrations
Route $19/seat/month (Billed Annually) / $23/seat/month (Billed Monthly) Conversational routing forms, round-robin and priority distribution, room scheduling
Engage $39/seat/month (Billed Annually) / $47/seat/month (Billed Monthly) AI-driven chatbots, live chat and instant meetings, advanced audience targeting
Security & Compliance Add-On $5/seat/month (Billed Annually) / $6/seat/month (Billed Monthly) SSO, HIPAA BAA support, custom security policies
Enterprise Custom Quote Enterprise MSA, dedicated success manager, VIP support

Price details: https://www.oncehub.com/pricing

Pros

Competitor

Pros
Calendly OnceHub offers more advanced routing, qualification, and conversational scheduling than Calendly. While Calendly excels at simplicity, OnceHub provides deeper control over workflows, branding, and enterprise security, making it more suitable for sales teams and complex business processes despite a steeper learning curve.
Acuity Scheduling Compared to Acuity, OnceHub focuses less on solo service providers and more on team-based scheduling. Its routing logic, CRM integrations, and AI chat features give businesses more flexibility in managing leads and internal resources, especially in sales and support environments.
Setmore OnceHub surpasses Setmore in enterprise readiness, offering stronger compliance, security add-ons, and customization. While Setmore is easier and cheaper for small teams, OnceHub better supports scalable operations that require routing, analytics, and advanced integrations.
Chili Piper OnceHub is more affordable and flexible for mixed use cases beyond revenue operations. Chili Piper is highly specialized for B2B sales routing, but OnceHub balances sales, service delivery, and support scheduling in a single platform with broader feature coverage.
HubSpot Meetings Unlike HubSpot Meetings, OnceHub is CRM-agnostic and works well even without HubSpot. It offers richer scheduling logic, phone booking, and AI chat features, making it a stronger standalone solution for organizations using multiple tools.

Cons

Competitor

Cons
Calendly Compared to Calendly, OnceHub can feel complex and less intuitive for first-time users. Teams that only need simple one-link scheduling may find OnceHub’s setup time and feature depth unnecessary and harder to manage.
Acuity Scheduling Acuity provides a more straightforward experience for appointment-based businesses. OnceHub’s pricing and per-seat model can be less attractive for solo professionals who do not need routing, chatbots, or enterprise compliance features.
Setmore Setmore’s simplicity and generous free tier may appeal to small teams. OnceHub, by contrast, requires more configuration and becomes costly as seats and add-ons increase, which may deter budget-conscious users.
Chili Piper Chili Piper offers deeper native Salesforce-focused revenue workflows. OnceHub, while flexible, may require additional configuration or integrations to match Chili Piper’s specialized sales automation capabilities.
HubSpot Meetings HubSpot Meetings is tightly embedded within the HubSpot ecosystem and is easier for existing users. OnceHub lacks that native CRM lock-in, which can mean extra setup effort for teams heavily invested in HubSpot.

Verified Customer Reviews

  • Trustpilot Review (Rating: 3/5): Users appreciate the ease of use and flexibility, but some mention inconsistent support experiences and a learning curve for advanced features.
  • Software Advice Review (Rating: 4.6/5): Reviewers praise the feature depth and integrations, while noting that the interface can feel overwhelming for simple scheduling needs.
  • Capterra Review (Rating: 4.6/5): Customers value the powerful routing and customization, but some report setup complexity and higher costs as teams scale.
  • G2 Review (Rating: 4.4/5): Users like the user-friendly design and advanced capabilities, though a few mention performance issues and the need for clearer documentation.
  • TrustRadius Review (Rating: 4.75/5): Reviewers highlight strong pre-meeting data collection and flexibility, but note that pricing and configuration can be challenging for smaller teams.