- Work Order Management: Service requests are tracked, tasks are assigned, and progress is monitored in real time. This ensures smooth operations and timely service delivery.
- Customer Database: Detailed client information and service history are stored in one place. This supports better communication and long-term relationship management.
- Inventory Control: Spare parts and materials are managed with real-time stock updates and automated alerts. This reduces the risks of shortages and overstock.
- Scheduling and Calendar: Staff schedules, service appointments, and job assignments are organized in a centralized calendar. This minimizes conflicts and boosts efficiency.
- Invoicing and Payments: Professional invoices are generated, payments are recorded, and outstanding balances are tracked. This ensures accurate financial management and faster collections.
- Analytics and Reporting: Insights into performance, revenue, and service quality are provided through customizable reports. This supports smarter business decisions.
- Multi-location Support: Centralized control of multiple branches is enabled. This makes it easier to standardize processes and monitor performance across locations.
- Employee Management: Staff performance, roles, and access rights are tracked in one system. This improves accountability and team productivity.
Orderry CRM
Manage service business operations, scheduling, invoicing, and customer management.
Updated February 27, 2026
Orderry CRM Overview
Orderry CRM is a specialized platform designed to streamline daily operations for service-based businesses. It helps manage customer interactions, work orders, scheduling, and staff tasks in one centralized system.
With built-in tools for invoicing, inventory control, and reporting, it enables companies to operate more efficiently and reduce manual errors. The software supports better customer experiences while improving business oversight and decision-making through clear organization and real-time data insights.
Key Features
Pricing
| Plan Name | Starting Price (USD/month) | Included Features / Key Details |
|---|---|---|
| Hobby | $39 | Includes 2 employees, basic features, and up to 100 work orders/sales per 30 days |
| Startup | from $69 | Includes 3 employees, extra employees at $6/mo, extra location at $49/mo, max 15 employees |
| Business | from $99 | Includes 3 employees, tailored onboarding, extra employees at $9/mo, extra location at $79/mo, max 150 employees |
| Enterprise | from $199 | Includes 3 employees, tailored onboarding, premium support, extra employees at $19/mo, extra location at $179/mo, max 1,500 employees |
Check Pricing details: https://orderry.com/pricing/
Pros
| Competitor | Pros of Orderry CRM |
|---|---|
| Shopmonkey | Comes with a much lower starting price and a simpler interface, which makes it easier for small service businesses to adopt quickly. |
| Kickserv | Provides complete CRM, inventory, automation, and mobile reporting features even in the entry tier, which reduces the need for costly add-ons. |
| Jobber | Focuses more directly on service business workflows with a cleaner design and straightforward tools, which helps teams operate efficiently without extra training. |
| HoneyBook | Consolidates work orders, scheduling, inventory, and invoicing in one platform, which is more practical for service teams than HoneyBook’s creative-focused features. |
| Zoho CRM | Has simpler pricing and fewer layers of complexity, which makes it less overwhelming for small and mid-sized companies compared to Zoho’s wide ecosystem. |
Cons
| Competitor | Cons of Orderry CRM |
|---|---|
| Shopmonkey | Does not offer the same level of advanced financial analysis tools and onboarding support that Shopmonkey includes for growing auto service firms. |
| Kickserv | Cannot compete with Kickserv’s ultra-low entry plan, which gives very small teams a cheaper starting point, even if features are more limited. |
| Jobber | Lacks the broader customization options and advanced marketing integrations that Jobber provides for businesses aiming to scale aggressively. |
| HoneyBook | Does not include AI-driven pricing suggestions, built-in contracts, or client engagement features that are strong advantages in HoneyBook. |
| Zoho CRM | Misses out on the powerful automation, AI assistants, and multichannel CRM integrations that make Zoho attractive to companies needing a larger platform. |
Reviews
- Capterra Review (Rating: 4.7/5): Long-term users highlight the ability to “customise almost anything” and create tailored templates and invoices, with one owner saying Orderry grew from a small-scale program into a system that competes with top CRM and ticketing platforms. Quick, helpful support and constant updates receive strong praise, though one reviewer wishes for a few additional non‑essential features and another wants more customization depth.
- G2 Review (Rating: 4.4/5): One small IT/electronics repair business values the Xero integration and reduced paperwork compared to their previous system, noting that Orderry saves time on accounting. Others like the “freedom to customize the user interface” and report that support order management and reporting tools simplify daily operations, yet mention site refreshes while entering details, occasional slowness, confusing invoicing vs. work orders, and no option to send end‑of‑month statements.
- Trustpilot Review (Rating: 3.2/5): A long-time subscriber criticizes Orderry for doubling the subscription price without prior notice and offering only minor discounts after the increase. The response of “take it or leave it” and the suggestion to switch to RemOnline without full historical data transfer left this reviewer frustrated and unwilling to recommend the software.
- Software Advice Review (Rating: 4.7/5): Small business owners describe it as an “everything in one package” solution that combines CRM, inventory, and invoice management, with easy photo uploads and smooth use across iPhone and iPad. Positive remarks focus on ease of use and suitability for service businesses, while some point to higher pricing, a slightly clunky interface with unfamiliar terminology, unreliable invoice emailing, and a broken embedded status check feature.
