PharmCRM

Pharmacy CRM for patient, clinical, delivery and sales workflows

Updated August 3, 2026

PharmCRM Overview

PharmCRM is a Valcare product for pharmacy operations. It brings patient records, medication and clinical documentation, prior authorization, delivery logistics, provider relationships, campaigns and sales-representative activity into modular workflows. Integrations advertised by the vendor include communications, fax, medication and EHR partners; deployment scope and price are tailored through sales.

Key Features

  • Patient records: Centralize patient information, documents, medication records and health-card data.
  • Clinical workflows: Record SOAP notes, medication reconciliation, interventions and adherence barriers.
  • Prior authorization: Track insurer approval work and related follow-up.
  • Delivery logistics: Manage manifests, package tracking and route-oriented delivery work.
  • Sales and campaigns: Coordinate representative visits, questions, messaging and marketing templates.

Pricing

Offer Current price Billing and scope
PharmCRM Contact for pricing Customized to business needs, processes and budget

The official pricing page offers a free quote, not a free software plan.

Pricing source: https://pharmcrm.com/pricing/

Pros

  • Pharmacy-specific modules: The published module set covers patient, clinical, delivery and pharmacy commercial work.
  • Workflow breadth: Operational and engagement records can live in the same system.
  • Tailored quote: Commercial scope can be aligned to the pharmacy's modules and process.

Cons

  • No public price: A buyer must request a customized quote.
  • Implementation scope: The broad module and integration set requires process mapping and setup.
  • No verified public aggregate: The exact PharmCRM product did not have a usable G2 aggregate in the retained checks.