- Digital Vehicle Inspections: Capture photos, videos, and notes to clearly communicate vehicle conditions and repair needs.
- AutoServe1 Advanced DVI: Enhanced inspection workflows with customizable templates and two-way customer messaging.
- VIN Scanner: Automatically pulls vehicle data to speed up service intake and reduce manual errors.
- Customer Communication: Share inspections and recommendations via email or text for faster approvals.
- Analytics & Dashboards: Track inspection results, estimates, and KPIs in real time across devices.
- Mobile-Optimized Platform: Perform and review inspections seamlessly on smartphones, tablets, or desktops.
Protractor Software’s Digital Vehicle Inspection (DVI) Software
Mobile digital vehicle inspections improving transparency and repair approval rates
Updated February 27, 2026
Protractor Software’s Digital Vehicle Inspection (DVI) Software Overview
Protractor Software’s Digital Vehicle Inspection (DVI) solution helps auto repair shops modernize inspections, improve transparency, and increase customer trust. Technicians can capture photos, videos, and detailed notes, while service advisors present clear recommendations via text or email.
Integrated VIN scanning, analytics dashboards, and AutoServe1 enhancements streamline workflows and help shops close more approved repairs efficiently.
Key Features
Pricing
| Plan | Price | Billing and scope |
|---|---|---|
| Core | USD $399/mo (Billed Monthly) CAD $449/mo (Billed Monthly) USD $359/mo (Billed Annually) CAD $404/mo (Billed Annually) |
Shop management package with Basic Digital Vehicle Inspection. |
| Performance | USD $599/mo (Billed Monthly) CAD $669/mo (Billed Monthly) USD $539/mo (Billed Annually) CAD $602/mo (Billed Annually) |
Includes Core plus AutoServe1 Digital Vehicle Inspections with Advanced DVI, an upgraded VIN scanner, and a custom vehicle inspection checklist. |
| Prestige | USD $1,099/mo (Billed Monthly) CAD $1,199/mo (Billed Monthly) USD $989/mo (Billed Annually) CAD $1,079/mo (Billed Annually) |
Includes Core plus the Digital Marketing Suite. |
| Elite | USD $1,299/mo (Billed Monthly) CAD $1,399/mo (Billed Monthly) USD $1,169/mo (Billed Annually) CAD $1,259/mo (Billed Annually) |
Includes shop management, the Digital Marketing Suite, and AutoServe1 Digital Vehicle Inspections with Advanced DVI. |
| Advanced Tools | USD $249/mo (Billed Monthly) | CRM + Online Service Scheduler. |
Prices apply to new customers or upgrades only.
Free trial details are not published in the available official pricing and DVI pages.
Pricing source: Protractor Software pricing
Pros
Competitor |
Pros |
|---|---|
| Tekmetric | Compared to Tekmetric, Protractor offers deeper built-in accounting and an integrated DVI workflow without heavy reliance on add-ons. Shops that prefer an all-in-one system benefit from consistent data flow between inspections, work orders, and financials, reducing software sprawl and simplifying daily operations. |
| AutoLeap | Protractor stands out against AutoLeap with its advanced AutoServe1 DVI integration and more robust reporting dashboards. Multi-location shops gain stronger oversight, while technicians benefit from customizable inspection templates that better align with established shop processes. |
| Shop-Ware | Versus Shop-Ware, Protractor provides a more traditional, accounting-centric system that appeals to shops wanting fewer third-party integrations. Its DVI tools are tightly connected to estimates and deferred work, helping advisors drive higher approval rates. |
| Mitchell 1 Manager SE | Compared with Mitchell 1, Protractor delivers a more modern, mobile-friendly DVI experience. Integrated photos, videos, and real-time customer messaging create clearer presentations that improve trust and reduce back-and-forth during the approval process. |
| Shopmonkey | Against Shopmonkey, Protractor excels in depth of features and enterprise-level controls. While Shopmonkey focuses on simplicity, Protractor’s DVI, reporting, and accounting tools better suit growing or multi-location shops needing advanced oversight. |
Cons
Competitor |
Cons |
|---|---|
| Tekmetric | Compared to Tekmetric’s more modern UI, Protractor can feel more complex for new users. Smaller shops focused on simplicity may find the learning curve steeper, particularly when configuring inspections, accounting, and reporting modules together. |
| AutoLeap | AutoLeap often appeals to budget-conscious shops with simpler needs. Protractor’s pricing is higher, which may be a drawback for startups that only need basic DVI functionality without advanced accounting or enterprise reporting. |
| Shop-Ware | Shop-Ware emphasizes flexibility through integrations, whereas Protractor is more self-contained. Shops that prefer mixing best-of-breed tools may feel constrained by Protractor’s more opinionated, all-in-one approach. |
| Mitchell 1 Manager SE | Mitchell 1 has long-standing brand recognition and extensive repair data. Protractor’s DVI strengths may not fully offset Mitchell 1’s familiarity for shops deeply invested in its ecosystem and training resources. |
| Shopmonkey | Shopmonkey’s interface is often considered more intuitive. Protractor’s DVI and management features are powerful but can feel dense, potentially slowing adoption for teams that value speed over depth. |
Reviews
- Software Advice Review (Rating: 4.6/5): One reviewer noted that Protractor Software’s Digital Vehicle Inspection (DVI) Software did not bring over declined services during conversion, which forced staff to dig back into the old system. That extra step created a hassle at first, though the issue has faded over time as the shop continued using Protractor Software’s Digital Vehicle Inspection (DVI) Software.
