- Multi-Staff Scheduling: Manage multiple staff calendars within a single organization account.
- Automated Messaging: Send customizable email and SMS reminders, follow-ups, and triggers.
- Custom Booking Forms: Collect and store detailed client information before appointments.
- 2-Way Calendar Sync: Sync seamlessly with Google Calendar, Outlook, and Office 365.
- Waitlist Automation: Fill canceled slots automatically using intelligent waitlists.
- Enterprise-Grade Security: HIPAA, GDPR, and SOC 2 compliant with signed BAAs.
TimeTap Online Appointment Scheduling Software
Advanced appointment scheduling for businesses with complex booking requirements
Updated February 27, 2026
TimeTap Online Appointment Scheduling Software Overview
TimeTap is an online appointment scheduling platform built for organizations with complex scheduling needs. It supports multi-staff calendars, custom booking flows, automated messaging, and deep integrations with tools like Salesforce and Google Calendar.
Designed for healthcare, education, and enterprise use cases, TimeTap emphasizes configurability, compliance, and automation to reduce administrative workload.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Professional | $22.45/mo (Billed Monthly) | Client management tools, 2-way calendar sync, Custom booking forms |
| Business | $40.45/mo (Billed Monthly) | Automatic waitlist, Travel time calculator, Dedicated text number |
| Enterprise | Custom Quote | Unlimited locations, SSO login, Vendor security agreements |
Price details: https://www.timetap.com/pricing.html
Pros
Competitor |
Pros |
|---|---|
| Calendly | Compared to Calendly, TimeTap offers far deeper customization for complex scheduling scenarios. While Calendly excels in simplicity and quick setup, TimeTap provides advanced workflows, multi-location logic, and configurable booking paths that better suit healthcare, education, and enterprise teams with layered requirements. |
| Acuity Scheduling | TimeTap surpasses Acuity in enterprise readiness by offering HIPAA compliance, SSO, and granular access controls. Acuity is easier for solo users, but TimeTap is better suited for organizations needing structured permissions, advanced reporting, and scalable API access. |
| Setmore | While Setmore appeals to small businesses with lower pricing, TimeTap provides stronger automation, custom data collection, and complex scheduling logic. Businesses that outgrow basic appointment booking often find TimeTap more adaptable despite the higher cost. |
| SimplyBook.me | TimeTap offers more robust CRM-style client profiles and enterprise security compared to SimplyBook.me. SimplyBook.me focuses on flexibility and plugins, whereas TimeTap emphasizes operational control, compliance, and advanced scheduling rules. |
| Microsoft Bookings | Unlike Microsoft Bookings, which is tightly bound to the Microsoft ecosystem, TimeTap works across diverse industries and tools. It provides richer booking customization, better client communication automation, and more sophisticated handling of multi-staff and multi-location scenarios. |
Cons
Competitor |
Cons |
|---|---|
| Calendly | Compared to Calendly, TimeTap has a steeper learning curve and a less minimal interface. Teams looking for fast deployment and simple one-on-one scheduling may find TimeTap more complex and time-consuming to configure. |
| Acuity Scheduling | Acuity offers a more intuitive setup experience for small teams. TimeTap’s extensive configuration options can feel overwhelming, especially for users who do not need advanced enterprise features or compliance-focused tooling. |
| Setmore | Setmore provides a free tier and lower-cost plans, making it more attractive for budget-conscious users. TimeTap’s pricing may be harder to justify for very small businesses with straightforward scheduling needs. |
| SimplyBook.me | SimplyBook.me allows modular feature add-ons, while TimeTap bundles many features into higher plans. This can limit cost flexibility for users who only need a narrow subset of advanced capabilities. |
| Microsoft Bookings | Microsoft Bookings is included with certain Microsoft 365 subscriptions, reducing extra spend. TimeTap is a separate paid product, which may be less appealing for organizations already standardized on Microsoft tools. |
Reviews
- Capterra Review (Rating: 4.5/5): TimeTap delivers a “so user friendly” system that lets employees schedule their own appointments with very little difficulty, and one reviewer highlighted the automatic confirmation messages as a feature they love.
- Software Advice Review (Rating: 4.5/5): Setting up new clients feels straightforward, keeping track of appointments stays organized, and adjusting appointment times takes little effort, which makes day-to-day scheduling tasks simple to manage.
- G2 Review (Rating: 4.4/5): TimeTap made one senior product manager’s work “so much easier” through a detailed single dashboard that displays data graphically, built-in payment processing, export/import tools, and constant notifications for upcoming appointments. The reviewer criticized the limited customization options, a “very laggy” mobile app filled with bugs, and the lack of personal calendar integration to prevent event clashes.
- GetApp Review (Rating: 4.5/5): TimeTap earns praise for fast, friendly customer support that offers live chat and real-time help instead of pushing users to forums, with staff who research each account and provide personalized onboarding guidance. One user called it “a powerful program yet not so complex” to design communications and notifications, while another warned that multiple feature needs can make higher-tier pricing plans expensive.
