TimeTap-Online-Appointment-Scheduling-Software-favicon

TimeTap Online Appointment Scheduling Software

Advanced appointment scheduling for businesses with complex booking requirements

Globe Linkedin Youtube Facebook Twitter
  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

TimeTap Online Appointment Scheduling Software Overview

  • Updated February 3, 2026

TimeTap is an online appointment scheduling platform built for organizations with complex scheduling needs. It supports multi-staff calendars, custom booking flows, automated messaging, and deep integrations with tools like Salesforce and Google Calendar.

Designed for healthcare, education, and enterprise use cases, TimeTap emphasizes configurability, compliance, and automation to reduce administrative workload.

Key Features

  • Multi-Staff Scheduling: Manage multiple staff calendars within a single organization account.
  • Automated Messaging: Send customizable email and SMS reminders, follow-ups, and triggers.
  • Custom Booking Forms: Collect and store detailed client information before appointments.
  • 2-Way Calendar Sync: Sync seamlessly with Google Calendar, Outlook, and Office 365.
  • Waitlist Automation: Fill canceled slots automatically using intelligent waitlists.
  • Enterprise-Grade Security: HIPAA, GDPR, and SOC 2 compliant with signed BAAs.

Price

Plan Price Featured
Professional $22.45/mo (Billed Monthly) Client management tools, 2-way calendar sync, Custom booking forms
Business $40.45/mo (Billed Monthly) Automatic waitlist, Travel time calculator, Dedicated text number
Enterprise Custom Quote Unlimited locations, SSO login, Vendor security agreements

Price details: https://www.timetap.com/pricing.html

Pros

Competitor

Pros
Calendly Compared to Calendly, TimeTap offers far deeper customization for complex scheduling scenarios. While Calendly excels in simplicity and quick setup, TimeTap provides advanced workflows, multi-location logic, and configurable booking paths that better suit healthcare, education, and enterprise teams with layered requirements.
Acuity Scheduling TimeTap surpasses Acuity in enterprise readiness by offering HIPAA compliance, SSO, and granular access controls. Acuity is easier for solo users, but TimeTap is better suited for organizations needing structured permissions, advanced reporting, and scalable API access.
Setmore While Setmore appeals to small businesses with lower pricing, TimeTap provides stronger automation, custom data collection, and complex scheduling logic. Businesses that outgrow basic appointment booking often find TimeTap more adaptable despite the higher cost.
SimplyBook.me TimeTap offers more robust CRM-style client profiles and enterprise security compared to SimplyBook.me. SimplyBook.me focuses on flexibility and plugins, whereas TimeTap emphasizes operational control, compliance, and advanced scheduling rules.
Microsoft Bookings Unlike Microsoft Bookings, which is tightly bound to the Microsoft ecosystem, TimeTap works across diverse industries and tools. It provides richer booking customization, better client communication automation, and more sophisticated handling of multi-staff and multi-location scenarios.

Cons

Competitor

Cons
Calendly Compared to Calendly, TimeTap has a steeper learning curve and a less minimal interface. Teams looking for fast deployment and simple one-on-one scheduling may find TimeTap more complex and time-consuming to configure.
Acuity Scheduling Acuity offers a more intuitive setup experience for small teams. TimeTap’s extensive configuration options can feel overwhelming, especially for users who do not need advanced enterprise features or compliance-focused tooling.
Setmore Setmore provides a free tier and lower-cost plans, making it more attractive for budget-conscious users. TimeTap’s pricing may be harder to justify for very small businesses with straightforward scheduling needs.
SimplyBook.me SimplyBook.me allows modular feature add-ons, while TimeTap bundles many features into higher plans. This can limit cost flexibility for users who only need a narrow subset of advanced capabilities.
Microsoft Bookings Microsoft Bookings is included with certain Microsoft 365 subscriptions, reducing extra spend. TimeTap is a separate paid product, which may be less appealing for organizations already standardized on Microsoft tools.

Verified Customer Reviews

  • Software Advice Review (Rating: 4.5/5): Users praise the responsive customer support and flexibility, but mention occasional calendar syncing quirks that require manual checks.
  • G2 Review (Rating: 4.4/5): Reviewers value the powerful scheduling automation and notifications, while noting that initial setup can be time-intensive for new users.
  • Capterra Review (Rating: 4.5/5): Customers report strong customization and reliability, but some feel the interface is less modern compared to newer competitors.
  • Research.com Review (Rating: 4.5/5): The platform is described as highly capable for complex scheduling, though smaller teams may find they are paying for features they do not fully use.
  • SaaS Adviser Review (Rating: 4/5): Reviewers like its speed and ease for appointment booking, but mention that simpler businesses may prefer lighter-weight tools.