- Work order management: Create, assign, prioritize, and close maintenance work from one queue for technicians and managers.
- Preventive maintenance: Schedule recurring tasks from time or meter triggers so equipment-heavy teams can plan work before failure.
- Asset lifecycle records: Store purchase, warranty, depreciation, repair, labor, parts, and ownership-cost data for each asset.
- Asset hierarchy and downtime: Organize equipment by parent, child, site, and location while recording failures and lost operating time.
- Mobile and offline work: Let field technicians scan QR codes and complete assigned work without a connection on supported higher plans.
- Parts and inventory: Track stock, usage, costs, and reorder activity alongside the work orders that consume each part.
- Meters and condition data: Use readings and connected sensors to trigger maintenance when equipment reaches a threshold or shows an anomaly.
- Reports and analytics: Build dashboards for cost, completion, downtime, productivity, and reliability decisions, with history varying by plan.
- Enterprise administration: Add multi-site controls, API access, custom integrations, SSO, and role management on quote-based tiers.
UpKeep Enterprise Asset Management Software
Mobile-first maintenance and asset management for equipment-heavy organizations
Updated August 18, 2026
UpKeep Enterprise Asset Management Software Overview
UpKeep is a cloud CMMS and asset management system for maintenance, reliability, and operations teams. It joins work orders, scheduled maintenance, equipment records, parts, downtime, and technician updates in a mobile app.
Factories, facilities, and other equipment-heavy businesses can use it across one site or many. UpKeep sells safety, fleet, sensor, and training products separately from the main asset management system.
Key Features
Pricing
| Plan | Price | Key Features |
|---|---|---|
| Essential | $24/user/month | Unlimited work orders and locations, Nova AI, and 24/7 live-chat support |
| Premium | $55/user/month | Preventive maintenance, parts inventory, purchase orders, and time or cost tracking |
| Professional | Custom pricing | Offline mode, full analytics history, advanced permissions, and implementation support |
| Enterprise | Custom pricing | Multi-site management, workflow automation, API or custom integrations, SSO, and custom roles |
UpKeep does not list a standalone free plan. It offers a 7-day risk-free trial and a demo. View-only, requester, and third-party roles can be free users inside an account, which is different from a Free product tier.
Pricing source: UpKeep pricing
Pros
Competitor |
Pros |
|---|---|
| MaintainX | Purchase data, warranties, depreciation, repair costs, labor, parts, and downtime stay with each asset in UpKeep. MaintainX tracks work, assets, parts, and reports with more attention to frontline maintenance records, so UpKeep carries more of the information used in a repair-or-replace review. |
| Limble CMMS | UpKeep puts work orders, warranty, depreciation, downtime, ownership cost, labor, and parts data on the asset record. Limble CMMS tracks asset health, cost, history, and custom hierarchies, but its checked CMMS page does not list warranty and depreciation as fields in the same workflow. |
| eMaint CMMS | UpKeep includes Nova AI in its Essential plan and lists voice-created work orders, summaries, and checklist help, while eMaint offers configurable workflows and condition monitoring but does not list the same built-in AI work-order tools on its main CMMS page. UpKeep keeps those tasks inside the maintenance app. |
| Fiix CMMS | UpKeep keeps depreciation, warranty terms, ownership cost, downtime, repairs, labor, and parts on the asset record. Fiix CMMS tracks repair history, cost, hierarchy, and parts use, though the checked page does not show warranty or depreciation as published fields alongside them. |
| IBM Maximo Application Suite | UpKeep publishes prices for Essential and Premium, offers a seven-day trial, and keeps work orders, assets, parts, downtime, and mobile tasks in one system. IBM Maximo uses AppPoints for a much larger set of asset products, so UpKeep presents fewer products and a public starting price. |
Cons
Competitor |
Cons |
|---|---|
| MaintainX | MaintainX includes individual, group, and work-order chat threads, so technicians can ask questions and share photos without leaving the job record. UpKeep work orders support comments, photos, and mobile updates without the same instant-message structure, which matters when a crew uses the CMMS as its daily team chat. |
| Limble CMMS | Limble CMMS lists custom asset hierarchies, QR access, condition-based maintenance, custom dashboards, and more than 100 report templates. Unlike UpKeep, which reserves full analytics history and advanced permissions for quote-based plans, Limble gives buyers more public detail about reporting and asset setup. |
| eMaint CMMS | eMaint CMMS supports electronic signatures, configurable approval steps, compliance histories, and Fluke condition-monitoring connections that link maintenance work with formal review and sensor data. UpKeep covers permissions, automation, and connected meters, though its asset-management page does not list the same signatures, approvals, or Fluke connection. |
| Fiix CMMS | Fiix CMMS connects to ERP and production systems, supports custom links through an open API, carries the Rockwell Automation name, and works offline on mobile devices. UpKeep offers API and custom integrations on Enterprise, whereas factories already using Rockwell products have a direct vendor connection through Fiix. |
| IBM Maximo Application Suite | IBM Maximo Application Suite adds asset performance management, image and video inspection, investment planning, and client-managed or SaaS deployment, connecting asset condition, risk, and financial impact for long-term capital choices. UpKeep tracks asset cost and condition, although its core asset product does not cover that full planning and deployment range. |
Reviews
- Coast (Competitor editorial review; Rating: 27/35): Hands-on testing gives top marks to the mobile experience and says work orders, asset updates, photos, and push alerts are easy for field staff. It marks adaptability lowest because preset fields, limited dashboard and report changes, and higher-tier automation restrict unusual workflows.
- Trustpilot (Open review platform with mixed-company contamination; Rating: 1.5/5 from 30 reviews in the mixed pool): The page mixes genuine CMMS feedback with unrelated reviews of a home-warranty business using the same name, so its aggregate cannot cleanly describe UpKeep software. Matching software reviews praise live work-order tracking and easy adoption, while recent matching complaints mention freezes, bugs, and poor support.
- G2 (B2B review platform; Rating: 4.5/5 from 1,098 reviews): Review patterns favor ease of use, work-order visibility, inventory records, mobile access, and customer support. Repeated negatives include costly seats, missing features, slow performance, software bugs, work-order printing friction, and unexpected interface changes.
- UpKeep Reviews (Vendor-hosted review page; Rating: 4.75/5 from 2,000+ unique reviews claimed by UpKeep): The vendor page displays its own average and says it serves more than 6,000 customers, while the current filter shows 30 of 1,196 items. UpKeep hosts and selects this material, and the rendered page does not present a comparable set of negative comments.
- Apple App Store (Mobile app ratings; Rating: 4.2/5 from 235 ratings): Positive iPhone reviews praise work-order organization, asset records, mobile task entry, multi-site routing, and faster communication. Critical reviews report slow screens, ticket pages that fail to load, lost comment drafts, one-at-a-time photo uploads, and paid access for added team members or features.
