- Digital Multipoint Inspections: Perform standardized vehicle inspections with photos, videos, and technician notes.
- Mobile Technician Access: iOS and Android apps let technicians complete inspections anywhere in the shop.
- Online Customer Approvals: Customers review and approve recommended repairs remotely in real time.
- Shop Control Dashboards: Track inspection progress, technician performance, and quality metrics.
- In-Dealership Communications: Real-time messaging with rich media between advisors, technicians, and managers.
- Service Financing Options: Flexible payment solutions that help increase approval rates and RO value.
Xtime Digital Vehicle Inspection Software
Digital vehicle inspections that boost approvals, transparency, and service profitability
Updated February 27, 2026
Xtime Digital Vehicle Inspection Software Overview
Xtime Digital Vehicle Inspection Software is a comprehensive multipoint inspection (MPI) solution for auto dealerships and repair shops. It enables technicians to capture photos and videos, share real-time inspection results with customers, and receive faster approvals.
Integrated dashboards, mobile access, and communication tools help dealerships improve efficiency, increase repair order value, and deliver a more transparent service experience.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Xtime Inspect (Core) | Custom Quote (Contact Sales) | Digital multipoint inspections, Mobile technician access, Online customer approvals |
| Inspect + Multimedia Pro (Add-on) | Custom Add-on Pricing | High-resolution photos & videos, Enhanced customer transparency, Faster approval decisions |
| Inspect + Service Pricing (Add-on) | Custom Add-on Pricing | Centralized pricing catalog, Consistent ASR creation, Reduced quoting errors |
| Inspect + Service Tracker (Add-on) | Custom Add-on Pricing | Real-time service status updates, Reduced inbound calls, Improved customer communication |
Pros
Competitor |
Pros |
|---|---|
| AutoServe1 | Xtime offers deeper integration with dealership systems and Cox Automotive products, making it easier for large franchise dealers to unify inspections, scheduling, and customer communications. Its advanced dashboards and RO performance insights are more robust, helping management track efficiency and profitability across multiple service lanes. |
| Repair360 | Compared to Repair360, Xtime provides a more enterprise-grade inspection workflow with stronger multimedia support and customer-facing approval tools. The platform excels in high-volume dealership environments where scalability, performance tracking, and integration with DMS and scheduling tools are critical. |
| Mitchell 1 ProSpect | Xtime stands out with superior mobile inspection usability and real-time customer approvals. While ProSpect focuses heavily on inspection forms, Xtime adds richer communication, video sharing, and service financing options that directly contribute to higher approval rates and increased repair order values. |
| Dealertrack Service | Unlike Dealertrack’s more transactional service tools, Xtime emphasizes customer transparency and technician-to-customer communication. Its visual inspections and approval workflows are more intuitive, helping dealerships reduce delays and improve trust throughout the service process. |
| Tekmetric | Xtime is better suited for franchise dealerships needing enterprise controls, multi-rooftop visibility, and OEM-aligned workflows. While Tekmetric is popular with independents, Xtime’s inspection depth, analytics, and Cox Automotive ecosystem integrations provide stronger long-term scalability. |
Cons
Competitor |
Cons |
|---|---|
| AutoServe1 | Xtime is typically more expensive and less transparent in pricing compared to AutoServe1. Smaller shops may find AutoServe1 easier to adopt, while Xtime’s enterprise-focused setup, training requirements, and custom contracts can feel excessive for low-volume operations. |
| Repair360 | Repair360 can be simpler and more cost-effective for basic inspection needs. Xtime’s broader feature set and add-ons may introduce complexity and higher costs, which may not be justified for shops that only require straightforward digital inspections. |
| Mitchell 1 ProSpect | Mitchell 1 ProSpect offers tighter integration with Mitchell’s repair information tools. Xtime users who rely heavily on Mitchell data may need additional integrations or workflows, making ProSpect a more streamlined choice in those environments. |
| Dealertrack Service | Dealertrack users already embedded in its ecosystem may find Xtime redundant or overlapping. Switching can require process changes and retraining, whereas Dealertrack’s native tools may feel more familiar to long-standing users. |
| Tekmetric | Tekmetric is often praised for modern UI and transparent pricing. In comparison, Xtime’s interface can feel more complex, and its lack of public pricing makes budgeting harder for independent shops evaluating long-term software costs. |
Reviews
- Capterra Review (Rating: 4.6/5): Xtime delivers a very user friendly experience that feels easy to learn, even for first-time users. One reviewer highlighted that customer support responds very fast and provides genuinely helpful assistance, calling it one of the easiest systems they have worked with.
- Reddit r/partscounter: Xtime frustrates parts staff with frequent glitches and slow performance, especially when a recommendation requires 5+ parts and the system takes forever to populate parts lines. One commenter explained that attached photos will not open unless the page gets refreshed and the image gets clicked first, and clicking “Add” on a parts line repeatedly shoots the screen back to the top. The interface feels fairly user friendly, yet backend issues and poor translation into CDK after approvals create daily headaches.
