Zoho Bookings

Affordable online appointment scheduling for growing small business teams

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Zoho Bookings Overview

  • Updated February 12, 2026

Zoho Bookings is an online scheduling solution designed to help small businesses automate appointment booking, reduce no-shows, and save administrative time.

It allows customers to self-schedule through booking pages or widgets, while businesses manage calendars, staff availability, reminders, and payments from one place. With strong integrations across the Zoho ecosystem and third-party tools, it scales easily as businesses grow.

Key Features

  • Self-Service Booking: Customers book appointments anytime through a link, widget, or custom page.
  • Team & Round-Robin Scheduling: Automatically assign meetings across team members using shared calendars.
  • Automated Reminders: Reduce no-shows with email, SMS, and WhatsApp notifications.
  • Payment Collection: Accept payments during booking using integrated payment providers.
  • Workflow Automation: Trigger custom email and SMS workflows based on booking events.
  • Deep Integrations: Connect with Zoho apps, Google Calendar, Microsoft 365, Stripe, Zapier, and more.

Price

Plan Price Featured
Forever Free $0 (Free) 1 user scheduling, Email notifications & reminders, Two-way calendar sync
Basic $6/user/mo (Billed Annually) / ~$8/user/mo (Billed Monthly) Custom booking pages, Automated reminders, Core integrations
Premium $9/user/mo (Billed Annually) / ~$12/user/mo (Billed Monthly) Payments during booking, Advanced workflows, Multi-location support
Flex Custom Quote (Contact Sales) Tailored limits, Advanced customization, Enterprise-grade controls

Price details: https://www.zoho.com/bookings/pricing.html

Pros

Competitor

Pros
Calendly Zoho Bookings offers more advanced features at a lower entry price, including payments, workflows, and CRM integration. It suits small businesses that need more than basic meeting scheduling without upgrading to expensive enterprise tiers.
Acuity Scheduling Compared to Acuity, Zoho Bookings integrates more tightly with business tools like CRM, invoicing, and support apps. This reduces tool sprawl and simplifies operations for small teams already using Zoho or similar ecosystems.
SimplyBook.me Zoho Bookings provides a cleaner interface and stronger automation at similar pricing. Businesses benefit from built-in workflows and reporting without relying heavily on paid add-ons.
Setmore Zoho Bookings scales better for growing teams, offering role-based access, multi-location support, and deeper integrations that Setmore lacks at lower tiers.
Square Appointments Unlike Square Appointments, Zoho Bookings is not tied to a single payment ecosystem. This flexibility benefits service businesses that want choice in payment providers and broader workflow automation.

Cons

Competitor

Cons
Calendly Calendly is simpler to set up and easier for first-time users. Zoho Bookings can feel overwhelming initially due to its broader feature set and configuration options.
Acuity Scheduling Acuity offers stronger client-facing customization out of the box. Zoho Bookings may require more setup time to achieve the same level of booking form personalization.
SimplyBook.me SimplyBook.me provides more niche industry templates. Zoho Bookings is more general-purpose, which may require extra configuration for specialized service businesses.
Setmore Setmore’s free plan supports more users. Zoho Bookings limits its free plan to one user, which can restrict very small teams.
Square Appointments Square Appointments offers tighter POS integration for retail-heavy businesses. Zoho Bookings focuses more on scheduling and workflows than in-person point-of-sale needs.

Verified Customer Reviews

  • Trustpilot Review (Rating: 4.0/5): Users praise the overall ease of use and value for money, but some mention slow support responses and a learning curve across Zoho products.
  • Capterra Review (Rating: 4.4/5): Reviewers like the reliability and automation features, while noting that advanced customization can feel complex for non-technical users.
  • Software Advice Review (Rating: 4.4/5): Customers value the intuitive interface and integrations, but report occasional limitations in reporting depth.