Home » Business HR Tools » Freshteam
Freshteam is an intuitive HR software designed to simplify core people management tasks. It helps businesses attract top talent, manage job postings, and streamline the hiring process with ease. Beyond recruitment, it supports smooth employee onboarding, centralized record-keeping, and efficient time-off tracking.
With its user-friendly interface and automation features, Freshteam enables HR teams to stay organized, save time, and focus more on employee engagement and strategic growth.
| Plan | Price (Per Agent/Month) | Key Inclusions |
|---|---|---|
| Starter | ~$29 (monthly) or ~$19 (annual billing) | Incident management, Knowledge base, SLA management, Self-service portal, Workflow automation, Orchestration (~1,000 transactions), Mobile app, Custom SSL, Analytics (Starter), Access controls, Marketplace integrations |
| Growth | ~$59 (monthly) or ~$49 (annual billing) | All Starter features plus: Service catalog, Asset management (up to 100 assets), Purchase order management, Employee onboarding, Portal customization, Multiple SLAs, Business rules, Approval workflows, Business hours, MSP mode, ~2,000 orchestration transactions |
| Pro | ~$119 (monthly) or ~$99 (annual billing) | All Growth features plus: Problem, Change & Release management, Project management, License & Contract management, Alert management, Analytics Pro, Access controls Pro, Team dashboards, IP restrictions, ~5,000 orchestrations |
| Enterprise | Custom pricing (est. ~$109+ annual) | Includes all Pro features plus: Freddy AI Copilot/virtual agent (AI assistant), Sandbox environment, Audit logs, ~20,000 orchestration transactions |
Pricing details: https://www.freshworks.com/freshservice/pricing/
| Competitor | Pros of Freshteam |
|---|---|
| BambooHR | Freshteam provides a more affordable option with straightforward pricing and no hidden complexity. It also combines applicant tracking, onboarding, and employee management in one system, which makes it convenient for small businesses that want everything in a single tool. |
| Workable | Freshteam is easier to implement and doesn’t require heavy training, which benefits smaller teams. It covers HR needs beyond recruiting, such as time-off management and employee records, while keeping costs reasonable for growing organizations. |
| Zoho Recruit | Freshteam includes broader HR functions like leave tracking and onboarding, which Zoho Recruit does not offer natively. Its pricing is more transparent and simpler to understand, which helps businesses compare options without confusion. |
| Greenhouse | Freshteam is less costly, more approachable for new users, and covers HR needs beyond recruitment. This makes it suitable for companies that want both recruiting and people management in a balanced package. |
| Breezy HR | Freshteam delivers a stronger mix of HR modules, including onboarding and employee records, which extend its usefulness. It also offers flexible pricing tiers that fit smaller budgets while still keeping essential functions intact. |
| Competitor | Cons of Freshteam |
|---|---|
| BambooHR | Freshteam does not offer the same depth of HR analytics, advanced time-tracking, or self-service capabilities that BambooHR provides for larger teams. |
| Workable | Freshteam lacks advanced candidate sourcing tools, AI-powered pipelines, and strong automation features that Workable offers, which can slow down high-volume recruiting efforts. |
| Zoho Recruit | Freshteam does not provide the deep CRM-style workflows or seamless integrations across the Zoho ecosystem, which can be limiting for users who rely on the Zoho suite. |
| Greenhouse | Freshteam cannot match Greenhouse’s advanced recruiting features, structured hiring processes, or premium-level support, which are important for enterprises with complex recruiting strategies. |
| Breezy HR | Freshteam may feel slower to configure, and its customer support is sometimes less responsive compared to Breezy HR. It also lacks some of Breezy’s lightweight flexibility. |
