Krayin CRM Review (2026): Open-Source CRM for Sales Pipelines

Open-source CRM for leads, contacts, pipelines, and self-hosted sales workflows

Updated June 21, 2026

By James Han · How we review

3.8 MAQTOOB rating

Our Verdict

Look at Krayin CRM when your company wants an open-source CRM that can be self-hosted, customized, or extended by a technical team. It is a better fit for teams that value control and customization than for users who want a polished SaaS CRM with everything ready on day one.

Before subscribing to hosting or services, test the live demo, installation process, permissions, pipeline setup, and any required integrations. It is not ideal if you do not have technical ownership for setup and maintenance. SuiteCRM or HubSpot CRM is a better starting point.

A good fit if you

  • Technical teams wanting open-source CRM control
  • Small businesses that can self-host or use managed hosting
  • Developers building custom sales workflows
  • Companies needing white-label CRM work

Look elsewhere if you

  • Non-technical teams needing plug-and-play CRM
  • Users expecting large public review volume
  • Teams that need a polished enterprise CRM ecosystem
Next step: compare the pricing details below, then test Krayin CRM with a real workflow before committing.

What Is Krayin CRM?

Krayin CRM is an open-source CRM by Webkul for leads, contacts, activities, pipelines, sales workflows, and custom CRM development.

It fits technical teams that want CRM source-code control or managed hosting around an open-source CRM.

Krayin CRM Pros and Cons

Pros

  • Customization path — Krayin can be extended through custom CRM development and integrations.
  • Leads and pipelines — Track leads through sales stages.
  • Contacts and activities — Manage customer records, activities, and follow-up.
  • Self-hosting — Run the CRM on your own infrastructure.
  • Cloud hosting — Use managed hosting from the vendor.

Cons

  • Technical setup is part of the tradeoff — Self-hosting means updates, backups, security, and server work are your responsibility.
  • Support depends on service choice — Self-hosted users and managed-hosting users may have different support experiences.
  • Not for Non-technical teams needing plug-and-play CRM — Non-technical teams needing plug-and-play CRM.
  • Not for a polished enterprise CRM ecosystem — Teams that need a polished enterprise CRM ecosystem.
  • Admin design is required — Fields, stages, permissions, automations, and reports need decisions before the CRM works well.

Key Features

Feature What it helps users do Plan or buying note
Leads and pipelines Track leads through sales stages. Open-source core
Contacts and activities Manage customer records, activities, and follow-up. Open-source core
Self-hosting Run the CRM on your own infrastructure. Free core / technical setup
Cloud hosting Use managed hosting from the vendor. Official hosting page
Custom development Build custom CRM changes, integrations, or white-label versions. Services / quote

Who Uses Krayin CRM — and For What

Developers building a customized CRM

Use Krayin when source-code access and customization matter more than packaged SaaS polish.

Start with self-hosted demo.

Small businesses avoiding per-seat SaaS lock-in

Use it when your team can handle hosting or pay for managed hosting.

Compare hosting path.

Agencies delivering white-label CRM work

Use it when a client needs CRM branding or custom workflows.

Discuss services.

Pricing

Plan / item Public price Use case / notes
Self-hosted core CRM Free open source Official page says the core CRM is open source and free under the AGPL license.
Cloud hosting Contact / hosting path Official CRM cloud hosting page does not publish fixed public prices in public page.
Services Quote-based Custom development, migration, support, and white-label work depend on scope.
Trial Live demo available Official site links to a live demo; no paid hosted free-trial terms were verified.

Source: Official cloud hosting page.

Krayin CRM's core product is open source and free under AGPL. The official cloud hosting page does not publish fixed public hosting prices in public page. A live demo is available, but no paid hosted free-trial terms were verified.

Prices checked 2026-06-17 against official product sources.

Integrations

Krayin CRM integration checks should cover email, Google Workspace, forms, ecommerce or ERP systems, payment tools, user permissions, API needs, backups, server access, and data export. If self-hosting, confirm who owns updates and security.

Getting Started: What Implementation Actually Takes

Start with the live demo or a small self-hosted install. Create a pipeline, import sample contacts, assign roles, test email or Google integration, and export data.

Before buying hosting or services, confirm hosting price, support scope, update process, backup plan, custom development cost, license terms, and migration help.

What Users Say

Trustpilot 4.5/5 · 12 reviews

Common praise

  • Users praise Krayin CRM for helpful support and CRM and app connections.

Common complaints

  • Complaints or cautions tend to center on cost once usage grows.
MAQTOOB take: Krayin CRM is a control-first CRM. It can work well when a technical team wants to shape the CRM around its process. If you want a ready-made SaaS CRM with mature onboarding and broad review proof, compare simpler hosted options first.

Top Krayin CRM Alternatives

  • Choose SuiteCRM if SuiteCRM is another open-source CRM comparison for teams wanting self-hosted control.
  • Choose HubSpot CRM if HubSpot CRM is easier for non-technical teams that want a hosted free CRM start.
  • Choose Kommo if Kommo is better when messenger-based selling matters more than open-source control.

Frequently Asked Questions

Is Krayin CRM free?

The official page says the core CRM is open source and free under the AGPL license.

Does Krayin CRM publish cloud hosting prices?

The official CRM cloud hosting page was verified, but fixed public hosting prices were not published in public page.

Who should use Krayin CRM?

Technical teams that want an open-source CRM they can self-host, customize, or extend should consider Krayin CRM.

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