- Cannabis Compliant POS: Seed to sale tracking integrated with Metrc and BioTrack, age and ID verification, automatic purchase limit enforcement, cannabis tax calculation, and state compliant labels and receipts.
- Integrated Cashless Payments (BlazePay): Built in compliant payment processing so dispensaries can accept cashless transactions at the register.
- Native Ecommerce and Online Ordering: A dispensary storefront with menus that sync to real time inventory for in store pickup and delivery orders.
- Marketing and Loyalty Suite (BLAZE Growth): SMS and MMS campaigns, email, push notifications, a flexible loyalty and rewards engine, and Apple Wallet and Google Wallet passes driven by POS data.
- Cannabis Delivery Management: Routing, driver, and order tools for compliant in house delivery operations.
- Analytics and Reporting: Real time sales and inventory reporting plus compliance reconciliation to support buying and staffing decisions.
Blaze CRM
A cannabis retail platform that unifies POS, payments, ecommerce, and marketing for dispensaries and delivery operators.
Updated July 27, 2026
Blaze CRM Overview
BLAZE is a cannabis retail platform built for dispensaries and delivery operators, combining point of sale, ecommerce, payments, and marketing in one system.
Its point of sale is designed around cannabis compliance, with seed to sale tracking that integrates with state track and trace systems such as Metrc and BioTrack, along with age verification, automatic purchase limit enforcement, cannabis tax handling, and state compliant labels and receipts.
Beyond the register, BLAZE adds native online ordering, cashless payments, a marketing and loyalty suite called BLAZE Growth, cannabis delivery management, and real time analytics, so retailers can run compliance, sales, and customer engagement from a single platform.
Key Features
Pricing
BLAZE does not publish standard pricing. Plans are quote based and scoped to each dispensary by the number of locations, transaction volume, and the modules selected, such as POS, payments, ecommerce, delivery, and the BLAZE Growth marketing suite. Pricing is shared after a demo and consultation.
Pricing source: https://www.blaze.me/request-a-demo/
Pros
- Purpose built for cannabis compliance, with Metrc and BioTrack seed to sale integration, age verification, and purchase limit enforcement handled at the register.
- Consolidates POS, inventory, payments, ecommerce, delivery, and marketing in one platform, which cuts the number of separate vendors a dispensary has to manage.
- Reviewers on G2 point to strong server connectivity and uptime compared with other dispensary POS systems, plus responsive customer support.
- Native marketing and loyalty tools turn POS purchase data into SMS, email, and wallet based campaigns without bolting on a separate CRM.
Cons
- Onboarding can be demanding, and some reviewers describe batch inventory updates as slow and time consuming.
- No published pricing and no free plan; costs are quote based and require a demo, which makes upfront budgeting harder.
- The platform is specific to licensed cannabis retail, so it is not suited to general, non cannabis retail businesses.
- A share of G2 reviewers report unresolved issues or support gaps over longer term use, reflected in the mixed overall score.
Reviews
- G2 Review (Rating: 2.8/5, based on 9 reviews): Dispensary operators credit BLAZE for bringing compliance, inventory, and sales into one system, with one reviewer noting that the Metrc integration and real time inventory “make operations much smoother.” Feedback is mixed, though, with others pointing to a demanding onboarding process and friction with batch inventory updates.
