IT Retail Review (2026): Grocery POS Software for Markets

Grocery and market POS platform with inventory, EBT, loyalty, scanner scales, and multi-store tools

Updated June 21, 2026

By James Han · How we review

4.1 MAQTOOB rating

Our Verdict

Look at IT Retail when a grocery store needs POS software built around fast checkout, scanner scales, EBT/SNAP, large catalogs, shelf labels, purchase orders, loyalty, and multi-location operations. It is more useful for markets and grocers than for general shops with simple SKU lists.

Before subscribing, price the exact register, lane, hardware, payment, and inventory setup you need. Stores that only need simple checkout and a small item list should compare a lighter POS before taking on grocery-specific setup.

A good fit if you

  • Grocery stores and markets replacing legacy POS
  • Small stores needing an entry grocery POS plan
  • Growing grocers adding loyalty and advanced inventory
  • Multi-location food retailers needing premium POS features

Look elsewhere if you

  • Retailers outside grocery or market workflows
  • Teams that need all tiers fully priced without a configurator
  • Stores that only need a simple card reader and item list
Next step: compare the pricing details below, then test IT Retail with a real workflow before committing.

What Is IT Retail?

IT Retail is a point-of-sale platform built for grocery stores and markets. It supports checkout, integrated payments, EBT, gift cards, scanner scales, product imports, purchase orders, customer management, loyalty, inventory, and multi-store operations.

It fits food retailers that need grocery-specific POS workflows rather than a generic retail checkout system.

IT Retail Pros and Cons

Pros

  • Grocery-specific feature set — EBT, scanner scales, large product catalogs, shelf labels, purchase orders, and grocery inventory are central to the product.
  • Higher tiers show clear use cases — Growth and Premium explain when growing or complex grocery operations should upgrade.
  • POS register — Run checkout with integrated payments, EBT, gift cards, scanners, and scales.
  • Customer management — Store customer contact details and purchase history.
  • Product import and purchase orders — Import inventory and create or receive purchase orders.

Cons

  • Built for grocery first — General retailers may not need grocery-specific features such as EBT, scales, and QSR modifiers.
  • Implementation touches hardware — Registers, lanes, scanners, scales, payments, and labels should be checked before rollout.
  • Not for Retailers outside grocery or market workflows — Retailers outside grocery or market workflows.
  • Not for all tiers fully priced without — Teams that need all tiers fully priced without a configurator.
  • Too much for simple card reader and item list — Stores that only need a simple card reader and item list.

Key Features

Feature What it helps users do Plan or buying note
POS register Run checkout with integrated payments, EBT, gift cards, scanners, and scales. Starter
Customer management Store customer contact details and purchase history. Starter
Product import and purchase orders Import inventory and create or receive purchase orders. Starter
Loyalty and advanced inventory Add customer loyalty, low-stock reporting, mix-and-match discounts, and customer groups. Growth
Multi-store and ecommerce support Manage multiple locations, vendor price imports, price checkers, roles, and ecommerce integrations. Premium

Who Uses IT Retail — and For What

Independent grocers replacing old checkout systems

Use IT Retail when register speed, EBT, scales, labels, and inventory matter more than generic POS polish.

Start with Starter pricing.

Growing markets adding loyalty and deeper inventory

Use it when discounts, customer groups, low-stock reports, and more employees need better controls.

Compare Growth configurator output.

Multi-store food retailers standardizing operations

Use it when locations need shared inventory, roles, vendor price imports, and central reporting.

Review Premium and lane costs.

Stores with existing register hardware

Use the demo to check whether current lanes, scanners, scales, and payment equipment can be reused.

Ask for hardware compatibility review.

Pricing

Plan / item Public price Use case / notes
Starter $49/month Official pricing page lists Starter for small retail stores and up to 5 employees.
Growth Dynamic price shown after configurator Official page describes Growth for growing businesses and higher transaction volume.
Premium Dynamic price shown after configurator Official page describes Premium for large or complex grocery operations.
Configurator Customize pricing Official page asks users to provide details to see customized pricing.
Trial Demo available; no public free trial verified Official FAQ points to a live demo for hardware and setup questions.

Source: Official pricing page.

No separate public free trial was verified. Confirm billing term, limits, taxes, add-ons, and renewal terms before choosing a paid plan.

Prices checked 2026-06-17 against official product sources.

Integrations

IT Retail integration checks should cover payment processing, EBT/SNAP, gift cards, scanner scales, barcode scanners, shelf-label printers, purchase orders, vendor price imports, ecommerce tools, loyalty, customer groups, and multi-store reporting. Test a real checkout, return, purchase order, label print, and end-of-day close.

Getting Started: What Implementation Actually Takes

Start by mapping one checkout lane and one back-office workflow. Test scanning, scale items, EBT, gift cards, customer lookup, product import, purchase orders, and shelf-label printing.

Before committing, confirm lane costs, hardware compatibility, payment processing, employee limits, multi-store needs, ecommerce integrations, support hours, and data export.

What Users Say

Capterra 4.6/5 · 22 reviews Software Advice 4.6/5 · 22 reviews Trustpilot 4.7/5 · 58 reviews

Common praise

  • Users praise IT Retail for ease of use, helpful support and reporting and analytics.

Common complaints

  • Complaints or cautions tend to center on support responsiveness, mobile app limits and reporting depth.
MAQTOOB take: IT Retail is a practical fit for grocery stores that need register, inventory, EBT, scales, labels, and loyalty in one POS system. It is less compelling for non-grocery retailers that only need simple checkout.

Top IT Retail Alternatives

  • Choose Comcash if Comcash is a close POS comparison for retailers that want build-and-price flexibility and inventory tools.
  • Choose Jewel360 if Jewel360 is the vertical POS comparison for jewelry stores rather than grocery markets.
  • Choose Booqable if Booqable is better when reservations and rental inventory matter more than grocery checkout.

Frequently Asked Questions

How much does IT Retail cost?

The official pricing page lists Starter at $49/month. Growth and Premium require the configurator or sales conversation for exact pricing.

Does IT Retail offer a free trial?

No public free trial was verified. The official page points users to a live demo and configurator.

Who should use IT Retail?

Grocery stores, markets, and multi-location food retailers that need grocery-specific POS features should consider IT Retail.

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