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Ricoh Digital Workspace Solutions

Enterprise digital workspace solutions for secure hybrid and remote work

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Ricoh Digital Workspace Solutions Overview

  • Updated February 11, 2026

Ricoh Digital Workspace Solutions provide enterprises with secure, integrated tools to support hybrid, remote, and in-office work. The platform combines devices, software, and managed services to centralize access to applications, data, and collaboration tools.

Designed for scalability, it helps organizations improve productivity, strengthen information security, and streamline workplace operations through unified management and expert consulting.

Key Features

  • Unified Digital Workspace: Centralized access to applications, data, and devices across locations.
  • Hybrid Work Enablement: Supports in-office, remote, and mobile employees securely.
  • Single Sign-On (SSO): Reduces login complexity while improving access control and security.
  • Information Security: End-to-end encryption and role-based access to sensitive data.
  • Workspace Management & Analytics: Consolidated dashboards with KPIs and usage insights.
  • Managed Services & Consulting: Expert-led deployment, optimization, and ongoing support.

Price

Plan Price Featured
Digital Workspace Solutions (Custom) Contact Sales / Custom Quote Tailored workspace design, Managed services & consulting, Enterprise-grade security

 

Pros

Competitor

Pros
Xerox Workplace Solutions Ricoh offers a broader managed services portfolio beyond print, integrating collaboration, cloud, and workplace consulting. This makes Ricoh more suitable for enterprises seeking end-to-end digital workspace transformation rather than primarily document-centric workflows.
Canon Business Services Compared to Canon, Ricoh places stronger emphasis on hybrid work strategy and workspace experience. Its consulting-led approach helps organizations redesign processes and environments, not just deploy hardware and document solutions.
HP Workplace Services Ricoh competes well with HP by offering deeper process automation and vertical-specific solutions. HP focuses heavily on device ecosystems, while Ricoh extends further into workflow optimization and managed digital services.
Konica Minolta Workplace Hub Ricoh provides greater global scale and a wider services catalog. Large enterprises benefit from Ricoh’s experience managing complex, multi-site environments with consistent governance and security standards.
Microsoft 365 Ecosystem Unlike Microsoft’s software-first model, Ricoh combines Microsoft tools with devices, security, and managed services. This reduces internal IT burden for organizations wanting a single accountable partner.

Cons

Competitor

Cons
Xerox Workplace Solutions Xerox can be simpler and faster to deploy for print-focused needs. Ricoh’s broader scope may feel excessive for organizations only seeking basic document and device management.
Canon Business Services Canon often appeals to mid-sized businesses with more standardized offerings. Ricoh’s custom engagement model can involve longer sales cycles and higher upfront planning effort.
HP Workplace Services HP provides clearer device-centric pricing transparency. Ricoh’s custom quotes can make it harder for buyers to quickly estimate costs without engaging sales.
Konica Minolta Workplace Hub Konica Minolta’s bundled hub approach may be more straightforward for smaller IT teams. Ricoh’s modular services require more coordination across stakeholders.
Microsoft 365 Ecosystem Organizations with strong in-house IT may find Microsoft’s direct tools more flexible. Ricoh adds value through services, but this can reduce hands-on control for internal teams.

Verified Customer Reviews

  • G2 Review (Rating: 4.5/5): Users like the wide range of digital and document solutions but mention limited transparency around pricing and product scope.
  • Gartner Review (Rating: 4.4/5): Reviewers value strong IT support and device management, while some note complexity in coordinating large-scale engagements.
  • TechRadar Review (Rating: 3/5): The solution is reliable and functional, but reviewers point out it lacks innovation compared to newer, cloud-native competitors.
  • Glassdoor Review (Rating: 3.9/5): Employees praise learning opportunities and product breadth, while citing slow internal processes and cultural adjustment periods.
  • Indeed Review (Rating: 3.4/5): Reviewers appreciate training and support, but mention workload pressure and variation in management experience.