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Jive Software

Enterprise employee engagement and collaboration platform for large organizations

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Jive Software Overview

  • Updated February 11, 2026

Jive Software is an enterprise employee engagement platform designed to improve collaboration, communication, and knowledge sharing across large organizations. It combines intranet, social collaboration, document management, analytics, and AI-powered search into a single hub.

Jive integrates with common workplace tools like Microsoft 365, Google Workspace, and Salesforce, helping distributed teams stay connected and productive.

Key Features

  • Employee Engagement Hub: Centralized platform for collaboration, communication, and community building.
  • PeopleGraph™ Search: AI-driven search that understands intent and surfaces relevant content and experts.
  • Jive CoPilot AI: GenAI assistant that summarizes content and answers questions using internal knowledge.
  • Integrations: Native integrations with Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox.
  • Advanced Analytics: Detailed insights into employee activity, adoption, and collaboration patterns.

Price

Plan Price Featured
Enterprise Custom Quote (Contact Sales) Employee engagement platform, Advanced analytics and reporting, Enterprise integrations

 

Pros

Competitor

Pros
Slack Compared to Slack, Jive offers deeper intranet and knowledge management capabilities. It is better suited for structured, enterprise-wide communication rather than fast-paced chat, making it easier for large organizations to preserve institutional knowledge and reduce information loss.
Microsoft Viva Engage (Yammer) Jive provides more advanced analytics and customization than Viva Engage. Organizations gain better insight into employee behavior and content effectiveness, along with broader integration options beyond the Microsoft ecosystem.
Workplace from Meta Jive focuses more strongly on enterprise governance, compliance, and knowledge management. It supports complex organizational structures and regulated industries better than Workplace’s social-network-style experience.
Confluence Unlike Confluence’s documentation-first approach, Jive blends social interaction, communication, and engagement. This makes it more effective for company-wide announcements, community building, and ongoing employee engagement.
LumApps Jive offers more mature community and collaboration features, especially for large enterprises. Its AI-powered search and analytics provide deeper insight into how employees find and use information.

Cons

Competitor

Cons
Slack Compared to Slack, Jive can feel heavier and less immediate for quick conversations. Teams focused on real-time chat may find Jive slower to adopt and less intuitive for lightweight, rapid messaging workflows.
Microsoft Viva Engage (Yammer) Organizations already standardized on Microsoft 365 may find Viva Engage easier and cheaper to deploy. Jive requires additional licensing and setup, which can increase cost and implementation time.
Workplace from Meta Workplace is often simpler and more familiar due to its social media-style interface. Jive’s richer feature set can increase complexity and training requirements for non-technical users.
Confluence For teams primarily focused on documentation and project collaboration, Confluence may be more straightforward. Jive’s broader engagement focus can feel excessive if social and intranet features are not needed.
LumApps LumApps often provides a more modern UI and tighter Google Workspace experience. Jive’s interface can feel dated to some users, especially when compared with newer intranet platforms.

Verified Customer Reviews

  • G2 Review (Rating: 3.8/5): Users like the intuitive interface and strong collaboration tools, but mention performance issues and that customization can be complex.
  • Gartner Review (Rating: 3.9/5): Reviewers value Jive’s enterprise-grade intranet capabilities, while noting slower innovation and higher costs compared to newer platforms.
  • Reddit/r/VOIP Review (Rating: 2/5): Some users report serious mobile app reliability problems, though others acknowledge solid core communication features on desktop.
  • Capterra Review (Rating: 4.0/5): Customers appreciate improved internal communication and search, but frequently mention support quality and pricing concerns.
  • Software Advice Review (Rating: 4.0/5): Reviewers praise Jive’s search and collaboration features, while criticizing account management and customer support responsiveness.