- Smart Form Builder: Create surveys with skip logic, defaults, validations, and conditional visibility using a web designer or XLSForm.
- GIS Integration: Automatically link survey responses to ArcGIS feature layers for real-time spatial analysis.
- Offline Data Collection: Capture responses without internet access and sync later, ideal for remote fieldwork.
- Multi-Device Support: Collect data via web browser, iOS, Android, and Windows apps.
- Real-Time Dashboards: View incoming survey results instantly within ArcGIS for monitoring and reporting.
- Advanced XLSForm Support: Build complex surveys with calculations, repeat groups, and custom logic using spreadsheets.
- Secure Data Management: Control access with ArcGIS Online or Enterprise roles and permissions.
- Media & Location Capture: Collect photos, signatures, GPS coordinates, and attachments directly in the form.
- Workflow Integration: Connect surveys to ArcGIS Workflow Manager and other ArcGIS apps for end-to-end processes.
ArcGIS Survey123
GIS-powered survey software for smart field data collection
Updated August 10, 2026
ArcGIS Survey123 Overview
ArcGIS Survey123 is a form-centric data-collection application included with ArcGIS Online and ArcGIS Enterprise. It supports smart forms, offline and online capture, GPS and media collection, and near-real-time synchronization with ArcGIS for mapping, analysis and decision-making.
Key Features
Pricing
| Plan | Price | Key Features |
|---|---|---|
| ArcGIS Survey123 | Contact sales | Included with ArcGIS Online and ArcGIS Enterprise; licensing depends on the ArcGIS subscription |
Survey123 is purchased through ArcGIS user types and can also be evaluated through a 21-day trial. Because the overview does not state one stand-alone price that applies to every deployment, the card remains quote-based.
Pricing source: ArcGIS Survey123 purchase information
Pros
| Compared with | Why this product may fit better |
|---|---|
| SurveyMonkey | SurveyMonkey handles general questionnaires, while Survey123 sends submissions directly into ArcGIS layers and maps. Field teams gain spatial context as part of the operational record instead of transferring survey data into a separate GIS later. |
| Qualtrics | Utilities and asset teams can design Survey123 around GPS, offline synchronization and structured work in the field. Qualtrics serves broader experience-management research, but its wider scope is less closely aligned with location-aware operational records. |
| Typeform | Typeform favors a polished one-question-at-a-time conversation, whereas Survey123 supports XLSForm, repeat groups, calculations and validation. Technical authors can enforce data quality in complex operational records instead of optimizing mainly for presentation. |
| Google Forms | Google Forms provides basic free questionnaires; Survey123 adds ArcGIS identities, geotagged records and map-connected analysis. Organizations already using ArcGIS can keep collection, permissions and downstream mapping in the same environment. |
Cons
| Compared with | Where this product may fall short |
|---|---|
| SurveyMonkey | A quick general questionnaire takes more ArcGIS knowledge and authoring effort than it would in SurveyMonkey. Teams without a mapping requirement may pay for platform complexity that never improves the resulting feedback. |
| Qualtrics | Qualtrics provides research panels, experience-management programs and advanced analysis beyond Survey123's field-collection specialty. Insight teams may still need Qualtrics or another research product after Survey123 gathers the location-aware data. |
| Jotform | Advanced XLSForm rules and GIS configuration require more training than a broad drag-and-drop builder. Business users creating occasional intake forms may prefer Jotform's templates and integrations even if they surrender native spatial workflows. |
Reviews
- G2 reviews: G2 lists 4.3/5 from 65 reviews. Users value location-aware forms, ArcGIS integration and structured field collection, while complex forms, offline synchronization and large surveys can require troubleshooting; a pilot should include the actual devices and weak-connectivity locations.
- Google Play reviews: Google Play lists 3.1/5 from roughly 2,540 reviews, a materially weaker mobile signal than the business-software aggregate. Reports of freezes, crashes and location-entry or offline problems make Android field testing essential before replacing paper or another collection app.
- Apple App Store reviews: App Store feedback describes basic collection as useful but includes complaints about lag, battery use, crashes and authentication loops when connectivity is poor. Device management, sign-in and recovery from interrupted submissions deserve their own acceptance test.
