diceus CRM

Custom CRM development, integration, and modernization services for retail and enterprise.

Updated July 27, 2026

diceus CRM Overview

DICEUS is a custom software development company, not a packaged CRM you subscribe to by the seat. Its teams build tailor made retail CRM systems from scratch or extend and integrate existing ones, tying together POS, e-commerce, messaging, email, call centers, and social media into a single workflow.

Alongside new builds, DICEUS handles system integration, legacy modernization, and cloud migration, so retailers can unify their offline and online operations. Work is delivered as a scoped project or through a dedicated team rather than a fixed monthly license.

Key Features

Contact management: A centralized customer profile stores names, emails, phone numbers, and interaction history so staff always have full context and clarity.

Lead and sales management: A unified tool tracks potential customers, monitors deals, and streamlines follow-ups and closures so sales stay focused and effective.

Integration with other tools: A connected platform brings in data from email, social media, POS, and messaging systems so all customer touchpoints are visible.

Analytics and reporting: Interactive dashboards and reports reveal insights on sales trends, marketing campaigns, and customer behavior so decisions stay data-driven.

360-degree customer view: A comprehensive profile brings together all customer data across channels so teams get a complete and personalized understanding.

Predictive analytics: A system uses past behavior and AI-driven models so teams can anticipate trends and make proactive, informed business decisions.

Recommendation systems: A personalized engine suggests relevant products based on location, purchase history, and preferences so recommendations feel thoughtful and targeted.

Workflow automation: A smart system triggers reminders, updates records, and notifies teams so repetitive tasks don’t slow down productivity.

Pricing

Pricing model Details
How it is priced Project based. DICEUS is a development company, so every CRM build, integration, or modernization is quoted individually after a requirements review.
Cooperation models Dedicated team, team extension, or staff augmentation, depending on scope and how much of the work stays in house.
Public price list None. DICEUS does not publish fixed or per user rates; pricing is provided on request through its contact page.

Pricing source: https://diceus.com/

Pros

Compared with Where a DICEUS custom build can help
Off the shelf CRM (Salesforce, HubSpot, Zoho) You get a CRM shaped around your own retail workflows instead of adapting your processes to a fixed product, with no per seat licensing.
In house development DICEUS brings an established engineering team, delivery process, and integration experience, backed by a 4.9 out of 5 rating across 49 client reviews on Clutch.
Generic system integrators A strong focus on system integration and legacy modernization means an existing CRM can be connected to POS, e-commerce, and messaging rather than replaced.

Cons

Compared with Trade offs to weigh
Off the shelf CRM No free tier or instant sign up. A custom build takes longer to launch and carries upfront project cost rather than a low monthly subscription.
Large SaaS ecosystems You do not inherit a ready made app marketplace or the built in AI features that mature platforms ship out of the box.
Ongoing ownership A bespoke system needs a development partner for maintenance and upgrades, a longer term commitment than cancelling a SaaS plan.

Reviews

  • 💬Clutch (Rating: 4.9/5 across 49 reviews): Clients describe DICEUS as a reliable, long term partner that handles complex projects with professionalism and keeps turnover low across multi year engagements.

Related Tools