- Automatic meeting capture: Records and transcribes supported video meetings, then keeps them in a searchable call library.
- AI Summaries and Action Items: Produces structured recaps immediately after calls.
- Ask Fathom: Lets users question meeting context with conversational AI.
- Team Collaboration: Shared folders, comments, playlists, and alerts support team review.
- CRM and automation integrations: Connects meeting insights with Slack, HubSpot, Salesforce, Asana, Zapier, and other supported tools.
Fathom AI
AI-powered meeting notetaker with summaries, action items, and CRM sync
Updated August 11, 2026
Fathom AI Overview
Fathom is an AI meeting notetaker that records, transcribes, and summarizes calls on supported video meeting platforms. It organizes recordings in a searchable library and turns conversations into structured recaps and action items.
Teams can share clips, comments, folders, and meeting insights, then connect follow-up work with CRM and productivity tools. Fathom works with recorded meetings. It does not manage calendars or stand-alone task lists.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Free | $0 (Free Forever) | Unlimited recordings and transcription, instant call summaries, clips and search across calls |
| Premium | $16/user/mo (Billed Annually) / $20/user/mo (Billed Monthly) | Advanced summaries, Ask Fathom, AI-generated action items |
| Team | $15/user/mo (Billed Annually) / $19/user/mo (Billed Monthly; 2-user minimum) | Team search and playlists, comments, folders, keyword alerts |
| Business | $25/user/mo (Billed Annually) / $34/user/mo (Billed Monthly; 2-user minimum) | CRM field sync, Deal View, coaching metrics and custom summaries |
| Enterprise | Talk to sales | Organization-wide security controls, SSO/SCIM, custom retention, dedicated support |
Fathom keeps a continuing free plan for individual recording and transcription. Team and Business plans have a two-seat minimum, so their real starting bill covers at least two users.
Pricing source: Fathom pricing
Pros
| Compared with | Why this product may fit better |
|---|---|
| Otter.ai | Fathom's free plan allows unlimited recordings and transcription instead of a monthly transcription-minute cap. Otter.ai is stronger for live collaborative text, while Fathom gives frequent solo users more room to record. |
| Fireflies.ai | Fathom turns a call into summaries, clips, action items, and searchable notes without making its free users manage a small storage pool. Fireflies.ai offers wider automation, but Fathom is simpler for keeping many personal calls. |
| tl;dv | Fathom gives individuals unlimited core recording and transcription before they choose a paid plan. tl;dv also has a free entry point, while Fathom's straightforward personal workflow is easier to understand. |
| Fellow | Fathom gets from recorded call to summary and next steps with little setup. Fellow adds agendas and a managed meeting process, but Fathom is quicker for someone who mainly wants accurate notes after a call. |
Cons
| Compared with | Where this product may fall short |
|---|---|
| Otter.ai | Fathom does most of its best work after the conversation instead of presenting a shared live transcript. Otter.ai is the better choice when participants need to read along, comment, or pull answers while people are still talking. |
| Fireflies.ai | Fathom reserves CRM field sync, deal views, and coaching tools for its higher business plans. Fireflies.ai offers a broader set of integrations and conversation analytics for teams that want to automate many call types. |
| Fellow | Fathom can capture decisions and actions, but it does not impose a shared agenda and follow-through routine. Fellow is stronger when the problem is meeting discipline across a team rather than note taking alone. |
Reviews
What reviewers say: Public feedback is strongly positive about fast summaries, clear action items, and the generous free plan. The linked reviews still note occasional trouble joining unplanned meetings and the need to check transcript details.
- G2 Review (Rating: 5/5): Fathom AI Notetaker delivers accurate meeting summaries and automatic transcription that let teams focus on the discussion instead of scrambling to write notes. Many highlight how the structured summaries boost productivity, though some mention occasional trouble adding the notetaker to ad-hoc meetings.
- Trustpilot Review (Rating: 4.8/5): Fathom AI Notetaker earns praise for organizing notes into clear summaries, key topics, and next actions rather than dumping every word from a call. Users rely on the “summary and key points” feature to understand outcomes at a glance, value its quick setup and compatibility with Zoom and other platforms, and describe strong transcript accuracy that captures nuance and delivers real peace of mind during back-to-back meetings.
- rimo.app Review: The reviewer highlights the “free forever” plan with truly unlimited recording and transcription as a major draw for individuals and small teams. Fast post-meeting recaps with structured summaries and action items stand out, and test calls show solid transcript accuracy with speaker labels and timestamps that make it easy to jump to key moments, even during messy conversations with overlapping voices.
