Fathom AI

AI meeting recording, transcription, summaries, and follow-up for work calls

Updated August 28, 2026

Fathom AI Overview

Fathom AI is an AI meeting assistant that records conversations, creates transcripts and summaries, and pulls out action items. Individuals and teams use it to keep meeting notes and find important details after a call.

It is built for people who spend much of their workday in meetings, including sales, customer, product, marketing, and operations teams. It handles online calls in Zoom, Google Meet, and Microsoft Teams.

Key Features

  • Automated summaries: Create AI recaps of each meeting, making decisions and key points easier to review without replaying the call.
  • AI action items: Pull follow-up tasks from the conversation automatically, helping people keep track of what needs to happen next.
  • Ask Fathom: Ask questions about meetings in a ChatGPT-like interface and get answers tied to what was said.
  • Unlimited meeting capture: Record and transcribe unlimited meetings on the Free plan, giving frequent users a full meeting record without a monthly meeting cap.
  • Bot-free capture: Record a transcript, or audio with a transcript, without adding a meeting bot. Full bot-free video capture is also available in limited beta for Zoom.
  • Advanced summaries: Choose from more than 15 meeting templates, including BANT and Sandler frameworks, for notes shaped around different kinds of calls.
  • Clips and playlists: Collect and share selected moments from recordings, which makes useful parts of longer meetings easier to pass to other people.
  • CRM field sync: Send meeting details into CRM records and mapped fields automatically, reducing manual updates after calls.
  • Integrations: Connect meeting information with tools including HubSpot, Salesforce, Slack, Asana, Zapier, ChatGPT, and Claude.

Pricing

Plan Price Billing and scope
Free Free For individuals. Unlimited recordings, transcriptions, and call storage.
Premium $20 per user/month (Billed Monthly) For individuals. Adds advanced summaries, AI action items, conversational meeting assistant, and a custom meeting bot.
Premium $16 per user/month (Billed Annually) For individuals. Adds advanced summaries, AI action items, conversational meeting assistant, and a custom meeting bot.
Team $19 per user/month (Billed Monthly) For teams, with a 2-user minimum. Adds team search, shared playlists, comments, folders, and keyword alerts.
Team $15 per user/month (Billed Annually) For teams, with a 2-user minimum. Adds team search, shared playlists, comments, folders, and keyword alerts.
Business $34 per user/month (Billed Monthly) For teams, with a 2-user minimum. Adds CRM field sync, Deal View, coaching metrics, AI scorecards, and custom summaries.
Business $25 per user/month (Billed Annually) For teams, with a 2-user minimum. Adds CRM field sync, Deal View, coaching metrics, AI scorecards, and custom summaries.
Enterprise Contact sales For organizations needing onboarding, organization-wide security controls, SSO and SCIM, custom data retention, and dedicated support.

Pricing source: Fathom Pricing

Pros

Competitor Pros
Read AI Fathom AI includes unlimited recordings and transcriptions on its Free plan, while Read AI lists five free meetings per month. People with many online meetings can capture more calls before paying.
Avoma Unlimited recording and transcription are included in Fathom AI’s Free plan. Avoma lists its unlimited AI Meeting Assistant at $19 per user per month with annual billing, making Fathom easier to start with for basic meeting capture.

Cons

Competitor Cons
Read AI Read AI can search meetings together with connected email, Slack, Microsoft Teams messages, cloud storage, documentation, and CRM data. This gives users a wider search base when important context sits outside meetings.
Avoma Avoma goes beyond meeting notes with live sales guidance, automated call scoring, coaching, pipeline management, and sales forecasting. Revenue teams can use one product for meeting capture and deeper sales management tasks.

Reviews

  • 💬tl;dv. The tester found Fathom tidy, unobtrusive, and dependable for recording, transcription, and summaries. She found the summaries stiff and said the product lacked deeper context and flexibility.
  • 💬TheBusinessDive (Rating 4.4/5 from 1 reviewer). After more than three months and 10+ calls, the reviewer liked the accurate transcription, structured meeting notes, simple interface, customer service, and useful free features. At the time of his test, he found that meeting templates required a team plan, file transcription was unavailable, and there was no mobile app.
  • 💬Salesdorado. Its hands-on review liked Fathom’s fast summaries, highlights, and automatic CRM updates, especially for sales teams using HubSpot or Salesforce. The review also found limits for non-sales use, including fewer reasons to choose it when CRM automation is not important.