ImproveIt 360 Review (2026): CRM And Business Management Software For Home Improvement Contractors

A cloud-based enterprise CRM for home improvement professionals used to manage leads, appointments, sales quoting, projects, marketing, and real‑time reporting.

Updated June 19, 2026

By James Han · How we review

3.7 MAQTOOB rating

Our Verdict

ImproveIt 360 fits remodeling companies that need one contractor-focused CRM for leads, call center work, appointments, sales results, project handoff, and job reporting. It is a better match for teams with repeatable sales and production steps than for a general small-business CRM search.

Before committing, ask for a quote, onboarding plan, data migration steps, Salesforce dependency details, mobile workflow, reporting examples, and references from similar remodelers. If your company does not run in-home appointments and production handoffs at volume, you may prefer ServiceTitan.

A good fit if you

  • Home improvement companies managing leads, sales appointments, production, and reporting.
  • Remodelers that need duplicate lead prevention and appointment result tracking.
  • Call centers and sales managers that need lead lifecycle automation.
  • Contractor owners who want project costing, documents, payments, and dashboards in one workflow.

Look elsewhere if you

  • Small crews that only need calendar scheduling and invoices.
  • Teams that require public self-serve pricing before a demo.
  • Companies that do not want a contractor-specific CRM setup process.
  • Businesses that need a large, recent public review base before committing.
Next step: compare the pricing details below, then test ImproveIt 360 with a real workflow before committing.

What Is ImproveIt 360?

ImproveIt 360 is CRM and business management software for remodelers, home improvement contractors, and in-home sales teams. It covers leads, appointment scheduling, sales status, quotes, payments, projects, documents, reporting, and marketing follow-up.

The product is built for contractors that need to track each homeowner lead from intake through sale, production, payment, and reporting rather than only keeping a contact list.

ImproveIt 360 Pros and Cons

Pros

  • CRM and lead management — Helps teams manage crm and lead management inside the main workflow, instead of leaving that job in disconnected tools.
  • Appointment scheduling — Helps teams manage appointment scheduling inside the main workflow, instead of leaving that job in disconnected tools.
  • Sales and quoting — Helps teams manage sales and quoting inside the main workflow, instead of leaving that job in disconnected tools.
  • Remodeler sales teams managing appointments — Use ImproveIt 360 when leads, appointments, quotes, and sales results need one contractor-focused process.

Cons

  • Small crews that only need calendar scheduling — Poor fit for small crews that only need calendar scheduling and invoices; those teams should choose a workflow built around that need.
  • Do not want a contractor-specific CRM setup — Poor fit for companies that do not want a contractor-specific crm setup process; those teams should choose a workflow built around that need.
  • Setup needs ownership — A team still has to define fields, roles, permissions, and handoffs before rollout or the workflow can become messy.

Key Features

Feature What it does Plan fit / buying note
CRM and lead management Track homeowner leads, prevent duplicates, and manage sales status from one place. Quote required.
Appointment scheduling Use calendars, block scheduling, mobile calendar sync, reminders, and appointment result tracking. Quote required.
Sales and quoting Support in-home sales activity, quote workflows, and sales navigation. Confirm demo details.
Project and document management Manage project schedules, templates, costing, photos, contracts, and documents. Confirm implementation scope.
Reporting and dashboards Use customizable reports, dashboards, scheduled reports, and activity tracking. Ask for examples using your pipeline.

Who Uses ImproveIt 360 — and For What

Remodeler sales teams managing appointments

Use ImproveIt 360 when leads, appointments, quotes, and sales results need one contractor-focused process.

Quote required.

Home improvement owners tracking production

Use it when sold jobs need to move into project scheduling, documents, costing, and payments.

Demo required.

Call center teams handling lead volume

Use it when duplicate lead prevention, follow-up, and appointment reminders are central.

Confirm integrations.

Operations managers building reports

Use it when leadership needs dashboards across sales, production, and billing.

Ask for sample reports.

Pricing

Plan / option Official price Trial / buying note
Grow & Scale Fill out form for pricing Official page says to fill out a form for pricing.
Demo / quote requests Get pricing The official page uses Get Pricing and Talk to sales process rather than checkout.
Trial / free plan No public trial found No self-serve free trial or ongoing free plan was found on the official page.

Source: Official pricing page.

No public trial: ImproveIt 360's official page asks companies to fill out a form for pricing. No self-serve free trial or ongoing free plan was found.

Prices checked 2026-06-17 against official product sources.

Integrations

ImproveIt 360 mentions web-to-lead and email-to-lead integrations, call center integrations, mobile calendar syncing, two-way texting, payment processing, Salesforce login, and integrations with home improvement workflows. Confirm call center, payment, financing, and reporting needs during the demo.

Getting Started: What Implementation Actually Takes

Start with a quote request and a demo built around one real lead. Walk through web lead intake, appointment scheduling, result tracking, quote, sale, project setup, payment, document storage, and management report. Ask for migration and training timelines in writing.

What Users Say

G2 4.6/5 · 13 reviews Capterra 3.7/5 · 19 reviews GetApp 3.7/5 · 19 reviews Software Advice 3.7/5 · 19 reviews

Common praise

  • GetApp users praise improveit 360 for contractor CRM workflows, project tracking, lead management, and sales visibility.
  • Home improvement users often value having sales and production information in one industry-specific system.

Common complaints

  • Complaints usually involve setup effort, Salesforce-style complexity, reporting or customization work, and the need for training.
  • Contractors should test lead intake, appointments, sales handoff, and production tracking before committing.
MAQTOOB take: ImproveIt 360 is a better match for remodeling companies with a real sales and production process than for very small contractors that only need simple scheduling. The demo should prove lead intake, appointment flow, project handoff, and reporting before purchase.

Top ImproveIt 360 Alternatives

  • Choose ServiceTitan if You need a larger home-service operating platform.
  • Choose Jobber if You want easier scheduling and invoicing for a smaller crew.
  • Choose HubSpot CRM if You need a general CRM with broader sales and marketing tools.
  • Choose AccuLynx if Roofing operations matter more than remodeling CRM workflows.

Frequently Asked Questions

Does ImproveIt 360 publish pricing?

No fixed public prices were shown. The official page asks companies to fill out a pricing form.

Does ImproveIt 360 have a free trial?

No public self-serve free trial was found on the official page.

Who should use ImproveIt 360?

Home improvement and remodeling companies that need lead, appointment, sales, production, payment, and reporting workflows should evaluate it.

What should teams test before buying ImproveIt 360?

Test lead intake, appointment scheduling, sales results, project handoff, reporting, mobile use, integrations, onboarding, and data migration.

Related Tools