- Publish across channels — Use one update for the intranet, email, Teams, mobile feeds, or supported displays.
- Send targeted updates — Use roles, departments, locations, or employee needs to choose recipients.
- Personalize home screens — Use recommended news, tasks, and workplace links to shape each employee’s home view.
- Search workplace knowledge — Use AI tools to find, translate, or draft supported internal content.
- Connect frontline staff — Use mobile access to connect deskless workers with news, tools, and resources.
- Build email newsletters — Create branded email messages and measure employee engagement.
- Reward employee work — Use recognition rewards to surface achievements or let staff redeem awards.
- Measure employee sentiment — Use pulse surveys, eNPS questions, or polls with automated analysis.
- Display workplace messages — Use digital signs to show internal updates in physical locations.
- Collect employee ideas — Use campaigns to move frontline suggestions toward review and action.
Interact Software
Employee intranet for targeted communication, workplace knowledge, and staff services
Updated August 23, 2026
Interact Software Overview
Interact Software is an employee platform built around a company intranet. Communications teams publish news and direct it to specific staff. Employees can search workplace knowledge and open services from branded desktop or mobile screens.
HR and operations teams can reach frontline workers, gather feedback, and recognize contributions. Other modules handle newsletters or workplace displays. The product is for employees rather than customer help desks or public communities.
Key Features
Pricing
| Plan | Price | Key Features |
|---|---|---|
| Custom quote | Pricing depends on workforce size, chosen capabilities, and deployment requirements. |
No free trial is currently listed
Pricing source: Interact
Pros
| Competitor | Pros |
|---|---|
| Workvivo | Interact combines structured intranet publishing with knowledge search, required reading, employee services, surveys, and recognition. Workvivo begins with a social feed and community conversation. Organizations that need policy acknowledgements or staff services can select those tools directly in Interact instead of building around a social network. |
| Simpplr | Interact offers idea programs and rewards, plus email newsletters and digital signage beside its intranet. Simpplr concentrates on personalization, search, content checks, and employee listening. Communications and HR teams that want separate channels or participation tools can choose those Interact modules during setup. |
| Staffbase | Interact adds surveys and idea collection beside workplace search, recognition, and rewards. Staffbase centers distribution through its app, intranet, email, SMS, and displays. HR teams that need participation and employee services can keep that work inside Interact instead of pairing a communication product with extra tools. |
| Unily | Interact presents newsletters, surveys, rewards, signage, and idea programs as modules that buyers can select. Unily sells a wider employee platform with many integrations. A team can choose only the Interact modules it needs, such as newsletters, surveys, or rewards, while leaving the others out. |
| LumApps | Interact combines targeted content and search with policy tools, staff surveys, idea collection, and rewards. LumApps builds around Microsoft 365 and Google Workspace. A communications team that wants participation features beyond those office suites can find them among Interact’s own modules. |
Cons
| Competitor | Cons |
|---|---|
| Workvivo | Workvivo centers its product on community posts, social conversations, video, and live events. Interact begins with intranet structure and employee services. A company seeking a social internal network may need more modules and navigation in Interact than it would with Workvivo. |
| Simpplr | Simpplr keeps personalization, search, content checks, and employee listening within one intranet product. Interact spreads related work across several capabilities and does not publish pricing. Before planning a rollout, buyers must ask what setup their chosen Interact modules need and how much ongoing administration is involved. |
| Staffbase | Staffbase keeps mobile and multichannel communication at the center of its employee app, intranet, email, SMS, and signage. Interact adds knowledge and participation modules beyond that job. A frontline communication team can select Staffbase without sorting through the broader set of Interact capabilities. |
| Unily | Unily publishes more detail about how enterprise deployments connect search and employee services across business systems. Interact provides less technical information before a sales call. A global buyer can examine Unily’s deployment model earlier, while Interact requires direct questions before the same comparison is possible. |
| LumApps | LumApps connects Microsoft 365 and Google Workspace apps with internal content inside one employee hub. Interact supports integrations but says less about embedding those office suites. Teams that spend most of the day in Microsoft or Google tools need to confirm how much work stays there with Interact. |
Reviews
- Gartner Peer Insights — Rating 4.5/5 from 80 reviews. Users like frequent updates, experienced support, dependable service, and renewal costs they consider reasonable. One reviewer reports repeated handoffs after the sale and too little guidance on getting full value.
- Software Advice — Rating 4.6/5 from 41 reviews. Users praise flexible layouts, training, support, and access to company news and resources. Criticism mentions an unfamiliar interface, delayed fixes, and support hours that do not fit some United States teams.
