- Single unified platform: Manage subscriptions, customer data, PBX settings, and call routing from one interface.
- Fully open architecture: Connect the service with core networks, CRM, ERP, and accounting systems through APIs and source-code access.
- Cloud deployment: PortaOne manages the cloud infrastructure and application maintenance, leaving providers to focus on their services and customers.
- White-labeled mobile app: Give customers a WebRTC-based calling app with the provider’s own brand and custom components.
- App marketplace: Add services such as Microsoft Teams integration and cloud contact centers through Add-on Mart.
- Call handling and routing: Control incoming calls with auto attendant, forwarding, multi-path routing, queues, hunt groups, call parking, and time-based routing.
- Call recording: Record calls automatically or on demand for quality control and compliance.
- Multi-location support: Connect offices and remote teams under one PBX system, which helps businesses manage users across different locations.
- IP phone auto-provisioning: Configure more than 50 preset IP phone models automatically and add new models when needed.
- Self-care portal: Let customers handle most Cloud PBX configuration and payments themselves, reducing routine work for the provider.
PortaOne Cloud PBX
White-label Cloud PBX platform for telecom service providers
Updated August 28, 2026
PortaOne Cloud PBX Overview
PortaOne Cloud PBX is a hosted business phone system platform for telecom service providers. Providers use it to give SMB and enterprise customers voice services, PBX features, call routing, provisioning, and related communication tools.
It is built for telecom operators and other communication service providers that sell business telephony. They can run the service in the cloud or operate it in a data center of their choice, including for customers with multiple offices and remote teams.
Key Features
Pricing
| Plan | Price | Billing and scope |
|---|---|---|
| Unlimited license | Contact sales | One-time payment. Run the system on your own servers or in your cloud. |
| SaaS subscription | Contact sales | Monthly payment. Run the system on your own servers or in your cloud. |
| Cloud subscription | Contact sales | Monthly payment. PortaOne hosts the system in the cloud. |
No free trial is currently listed.
Pricing source: PortaOne pricing
Pros
| Competitor | Pros |
|---|---|
| NetSapiens | PortaOne Cloud PBX combines PBX service delivery with provisioning, real-time charging, recurring billing, and e-invoicing. NetSapiens focuses on UCaaS and exposes integrations and APIs, making PortaOne the more unified option when billing needs to sit inside the same system. |
| Cisco BroadWorks | Built-in real-time billing is a key difference from Cisco BroadWorks, whose official page centers on calling, collaboration, security, and scale. PortaOne Cloud PBX lets a provider manage service delivery and charging together rather than treating billing as a separate layer. |
| 2600Hz | PortaOne Cloud PBX includes customer self-care for PBX configuration and payments, plus integrated provisioning and billing. That gives providers more business operations in the core system than the UCaaS, CPaaS, contact center, and deployment capabilities highlighted by 2600Hz. |
| Thirdlane | Thirdlane exposes per-tenant call and usage data for connection to a separate billing system of record. PortaOne Cloud PBX instead has real-time charging, recurring billing, discounts, and e-invoicing built into its underlying platform, reducing the need for a separate billing system. |
| Alianza | Providers that want direct control over infrastructure can run PortaOne in a data center of their choice. Alianza Business Cloud Communications is presented as a cloud service for providers to consume and package, while PortaOne also gives operators control over software updates and operations. |
| Telinta | With PortaOne Cloud PBX, software updates arrive every seven weeks and operators control their update process. Telinta provides a fully hosted platform, so PortaOne gives providers another option when they want more control over how the underlying system is operated. |
Cons
| Competitor | Cons |
|---|---|
| NetSapiens | NetSapiens has an AI receptionist that providers can brand and sell, plus more than 400 pre-built integrations. Providers putting AI services and a large ready-made integration catalog high on their list may find more already packaged there. |
| Cisco BroadWorks | Cisco BroadWorks supports more than 26 million business users and offers up to 99.999% availability with full redundancy. Large operators that place proven deployment scale and stated availability figures first have clearer published numbers from Cisco. |
| 2600Hz | A fully white-label UCaaS package from 2600Hz includes PBX, video conferencing, webphone, voicemail transcription, fax, call flows, and device provisioning. Providers seeking those collaboration tools together may prefer its ready-made UCaaS focus. |
| Thirdlane | Thirdlane combines its multi-tenant PBX with web, desktop, and mobile apps, omnichannel contact center, CRM, AI, and REST APIs. Its per-tenant white labeling also covers the admin interface, user portal, and apps, giving providers a broad communications package around the PBX. |
| Alianza | Alianza Business Cloud Communications includes team messaging, video conferencing, virtual whiteboards, mobility apps, and advanced call handling. A provider that wants collaboration functions packaged with business calling may value that all-in-one UCaaS approach. |
| Telinta | Telinta auto-provisions hundreds of popular IP phone models, while PortaOne states more than 50 preset models. Providers with a large or varied IP phone estate may therefore have more ready-made device profiles with Telinta. |
