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Salesloft Call Recording Software

AI-powered sales call recording and conversation intelligence for revenue teams

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Salesloft Call Recording Software Overview

  • Updated February 28, 2026

Salesloft Call Recording Software automatically captures inbound and outbound sales calls, creating searchable records with transcripts and analytics. Built into Salesloft’s Revenue Orchestration Platform, it supports compliant recording, real-time coaching, and AI-driven conversation insights.

Sales teams use it to improve training, accelerate onboarding, enhance customer experience, and gain visibility into deal progress across the entire sales lifecycle.

Key Features

  • Automatic & On-Demand Call Recording: Record inbound and outbound sales calls seamlessly without relying on third-party phone systems.
  • Call Transcription & Search: Generate searchable transcripts to quickly locate key moments, objections, and buyer intent signals.
  • Compliance & Security Controls: Built-in recording announcements, one-party consent options, and role-based access to meet regulatory requirements.
  • Live Call Studio Coaching: Managers can listen live, whisper guidance, or join calls in real time for hands-on rep coaching.
  • Conversation Intelligence: AI-driven analysis highlights keywords, sentiment, talk ratios, and trends across sales conversations.
  • CRM Synchronization: Automatically log calls, notes, and outcomes to connected CRMs for full pipeline visibility.
  • Collaboration & Playlists: Share call snippets, build training playlists, and showcase best-practice conversations.

Price

Plan Price Featured
Salesloft Platform (Custom) Contact Sales (Custom Quote) Sales engagement & call recording, Conversation intelligence & coaching, CRM sync & analytics

Price details: https://www.salesloft.com/pricing

Pros

Competitor

Pros
Gong Compared to Gong, Salesloft is more affordable for teams that need both call recording and sales engagement in one platform. It combines dialing, cadences, and recording natively, reducing tool sprawl. Salesloft is also easier for reps to adopt daily because call recording lives inside their existing engagement workflows.
Chorus.ai Salesloft offers stronger end-to-end sales execution than Chorus.ai, which focuses mainly on conversation intelligence. Teams benefit from built-in dialer, CRM sync, and coaching tools alongside recording. This makes Salesloft a better value for organizations wanting actionable insights plus execution in one system.
Outreach Salesloft is often considered more intuitive than Outreach, especially for call recording and coaching. Reps can start recording, reviewing, and learning from calls faster with less setup. Pricing is also perceived as slightly more predictable, particularly for mid-market sales teams.
Aircall While Aircall is phone-centric, Salesloft delivers broader functionality by pairing call recording with sales cadences, analytics, and AI insights. This reduces the need for multiple tools and integrations. For revenue teams, Salesloft provides more strategic value beyond basic VoIP calling.
HubSpot Sales Hub Salesloft offers deeper call coaching, live whisper features, and conversation intelligence than HubSpot’s native calling. It is better suited for high-velocity outbound teams that rely heavily on recorded calls for training and performance improvement, while still integrating smoothly with CRMs.

Cons

Competitor

Cons
Gong Compared to Gong, Salesloft’s conversation intelligence is less advanced in deep deal forecasting and revenue intelligence. Gong provides more granular AI insights and deal-risk analysis. Teams that prioritize analytics over engagement may find Salesloft’s call analysis capabilities more limited.
Chorus.ai Salesloft can feel heavier and more complex than Chorus.ai for teams that only need call recording and analysis. Chorus offers a simpler setup focused purely on conversations. Smaller teams may find Salesloft’s broader platform unnecessary and more expensive.
Outreach While easier to use, Salesloft may lack some of Outreach’s advanced automation and customization options. Power users who want extremely granular workflow control could find Salesloft’s call and cadence logic more opinionated and less flexible.
Aircall Aircall can be cheaper for teams focused purely on telephony. Salesloft’s call recording is tied to its broader engagement platform, which increases cost. Organizations seeking only basic call recording without sales workflows may find Salesloft excessive.
HubSpot Sales Hub HubSpot provides a more unified experience for teams already embedded in its CRM ecosystem. Salesloft requires integration and onboarding effort. Smaller teams may prefer HubSpot’s simpler, all-in-one approach even if call recording features are less advanced.

Verified Customer Reviews

  • Software Advice Review (Rating: 4.3/5): Salesloft makes sales activities smooth and easy to manage, with automation rules that simplify tracking and built-in training tools that support team development.
  • infotech.com Review: Elegant dashboards deliver a smooth, integrated experience, and the “conversions” tab lets teams review previous calls with quick summaries that sharpen understanding of customer conversations. The conversational intelligence features and AI-powered call listening tools impress users, though some find the Deals feature difficult to integrate with their CRM and suggest enabling “record all calls” by default.
  • Capterra Review (Rating: 4.3/5): Salesloft helps representatives track calls and emails efficiently, load leads from Salesforce quickly, and use dashboards to see which templated emails get opened or answered. Custom templates and cadence tools speed up outreach, yet some report call logging issues, unreliable email “opened by” alerts, failed imports, and attachments that do not go through.
  • G2 Review (Rating: 4.5/5): The platform feels easy and convenient to use, keeps follow-ups organized, and syncs data smoothly while integrating well with Salesforce CRM.