Salestrail Call Recording Software Review (2026): Mobile Sales Call Recording and CRM Sync

Mobile-first sales call recording and tracking without VoIP or PBX systems

Updated June 21, 2026

By James Han · How we review

4.2 MAQTOOB rating

Our Verdict

Salestrail is built for mobile sales teams where reps keep using their real phone numbers and WhatsApp instead of moving to a cloud dialer. It helps managers see call activity, record Android calls, and push call data into CRM without forcing every rep into a VoIP system.

Before subscribing, test Android recording quality, WhatsApp tracking, iOS limitations, CRM sync, local consent rules, and whether managers will actually use the dashboard. It is not right for inbound queues, IVR, or broad unified communications. If the main need is Zoom meeting recording, contact-center QA, or revenue coaching from full sales conversations, look at Gong.io Call Recording or Zoom Call Recording first.

A good fit if you

  • Mobile sales teams tracking SIM and WhatsApp calls.
  • Managers needing rep activity dashboards without VoIP migration.
  • Teams syncing call data to Salesforce, HubSpot, or LeadSquared.
  • Android-heavy teams adding call recording to mobile sales work.

Look elsewhere if you

  • Inbound support centers needing IVR, queues, and live monitoring.
  • iOS-heavy teams that require call recording, not just call tracking.
  • Companies that need meeting recording rather than mobile phone activity.
  • Teams that do not want CRM or dashboard review work.
Next step: write down the problem you need solved, check the pricing details, test one real workflow, then compare alternatives before you pay.

What Is Salestrail Call Recording Software?

Salestrail is mobile-first sales call tracking and call recording software for teams that use SIM, GSM, WhatsApp, and WhatsApp Business calls rather than full VoIP or PBX systems.

The official pricing page publishes monthly and annual per-user prices for Call Tracking, Call Recording add-on, and CRM Integration add-on, with Android-only recording notes and API/CRM details.

Salestrail Call Recording Software Pros and Cons

Pros

  • Mobile-first sales fit — Salestrail tracks SIM, GSM, WhatsApp, and WhatsApp Business calls instead of replacing them with VoIP.
  • SIM and GSM call tracking — Track mobile call activity without changing reps' phone numbers.
  • WhatsApp call tracking — Check WhatsApp and WhatsApp Business support, especially on Android.
  • Call recording add-on — Record SIM and WhatsApp calls on Android and store recordings in the dashboard.
  • CRM integration add-on — Sync calls to Salesforce, HubSpot, LeadSquared, or APIs.

Cons

  • Recording is Android-only — Teams with iPhones should confirm whether tracking alone is enough.
  • Not a full phone system — It does not provide IVR, queues, routing, or unified communications.
  • Poor fit for IVR, queues, and live monitoring — Inbound support centers needing IVR, queues, and live monitoring.
  • Poor fit for call recording, not just call tracking — iOS-heavy teams that require call recording, not just call tracking.
  • Not for meeting recording rather than mobile — Companies that need meeting recording rather than mobile phone activity.

Key Features

Feature What to check Plan fit / purchase note
SIM and GSM call tracking Track mobile call activity without changing reps’ phone numbers. Plan fit: base Call Tracking plan.
WhatsApp call tracking Check WhatsApp and WhatsApp Business support, especially on Android. Plan fit: confirm channel use before rollout.
Call recording add-on Record SIM and WhatsApp calls on Android and store recordings in the dashboard. Plan fit: add-on after APK testing.
CRM integration add-on Sync calls to Salesforce, HubSpot, LeadSquared, or APIs. Plan fit: add-on when CRM activity logging matters.
Analytics dashboard Review call volume, duration, trends, teams, CSV exports, and custom reports. Plan fit: managers must use the reports.

Who Uses Salestrail Call Recording Software — and For What

Field sales teams using SIM numbers

Use Salestrail to track native mobile calls without moving reps to a VoIP dialer.

Start with Call Tracking.

Android teams recording sales calls

Use the recording add-on when managers need call files for coaching or evidence.

Test the APK before purchase.

Sales managers measuring rep activity

Use dashboards and CSV exports to see call volume, duration, and trends.

Confirm team setup and reports.

CRM admins logging mobile calls

Use CRM integration to push call activity and notes into Salesforce, HubSpot, or LeadSquared.

Add CRM Integration when needed.

Pricing

Plan or option public price Trial / free-plan detail
Call Tracking $8/user/month paid monthly, or $5.60/user/month billed annually. Tracks SIM/GSM and WhatsApp calls to a cloud dashboard.
Add-on: Call Recording +$3/user/month paid monthly, or +$2.10/user/month billed annually. Android-only call recording for SIM/GSM and WhatsApp.
Add-on: CRM Integration +$7/user/month paid monthly, or +$4.90/user/month billed annually. Salesforce, HubSpot, LeadSquared, Push API, Pull API, and speech-to-text notes.
Trial / free plan No public free plan or fixed self-serve trial terms verified. Book demo and get-started paths are shown.

Source: Official pricing page.

Free plan: no public free plan was verified. Free trial: no fixed public self-serve trial terms were verified. The annual tab applies a 30% discount to the monthly add-on prices; confirm Android recording compatibility and CRM sync needs before subscribing.

Prices checked 2026-06-18 against official product sources.

Integrations

Salestrail should be checked around Android and iOS mobile apps, SIM and GSM call tracking, WhatsApp and WhatsApp Business, Android APK call recording, cloud recording storage, Salesforce, HubSpot, LeadSquared, Push API, Pull API, call notes, speech-to-text, team management, CSV exports, consent rules, and whether reps must keep using native numbers.

Getting Started: What Implementation Actually Takes

Start with a small Android-heavy sales group. Enable base call tracking, test SIM and WhatsApp calls, add recording for a few users, and connect one CRM object type before a wider rollout. Review recording quality, consent notices, dashboard use, and add-on cost before expanding.

What Users Say

G2 4.8/5 · 2 reviews Capterra 4.0/5 · 5 reviews GetApp 4.0/5 · 5 reviews

What works well

  • Users praise Salestrail Call Recording Software for ease of use, helpful support and reporting and analytics.

What gets frustrating

  • Complaints or cautions tend to center on support responsiveness, mobile app limits and reporting depth.
MAQTOOB take: Salestrail should be piloted with the phones and CRM the sales team already uses. The useful test is whether calls log correctly, Android recordings capture both sides, and managers get reports they will actually review.

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Frequently Asked Questions

Does Salestrail publish pricing?

Yes. The official pricing page lists Call Tracking and add-on prices.

Does Salestrail have a free plan?

No public free plan was verified.

Does Salestrail have a free trial?

No fixed public self-serve trial terms were verified on the official pricing page.

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