- Cloud calling and messaging: Handle business calls and text messages from supported devices.
- CRM connections: Synchronize supported calling activity with compatible CRM systems.
- Power dialing: Run outbound calling workflows from the platform.
- Call records and insights: Use available recordings, transcriptions, summaries and reporting tools.
- Call routing and monitoring: Configure supported routing, number and supervisor workflows.
- Mobile and browser access: Use the service through available apps and extensions.
smrtPhone.io
Scalable CRM-integrated VoIP phone system for sales-driven growing teams
Updated August 2, 2026
smrtPhone.io Overview
smrtPhone is a cloud business-phone platform for sales and service teams. It combines voice calling, messaging, power dialing, call-management tools and CRM connections in one service. Optional capabilities include call transcription, summaries, analytics and browser or mobile access.
Key Features
Pricing
| Plan | Current price | Billing and scope |
|---|---|---|
| Standard | $75/month or $62/month billed annually | 10 users included |
| Pro | $125/month or $104/month billed annually | Unlimited users |
| Enterprise | Contact sales | Custom deployment and commercial terms |
Calling, texting, phone-number and optional-feature usage charges are separate from the subscription.
Pricing source: https://www.smrtphone.io/voip-pricing/
Pros
Competitor |
Pros |
|---|---|
| RingCentral | Its deep CRM integrations and real-estate-focused workflows reduce manual data entry, while live human support with fast response times is often praised over RingCentral’s ticket-based approach. |
| Nextiva | smrtPhone stands out against Nextiva with stronger native CRM integrations and automation for sales-driven teams. While Nextiva emphasizes general business communications, smrtPhone focuses on actionable call data, AI summaries, and number tracking. |
| CallRail | Versus CallRail, smrtPhone provides a full cloud phone system rather than primarily call tracking. Users benefit from inbound and outbound calling, texting, power dialing, and team management in one platform. |
| Google Voice | Compared to Google Voice, smrtPhone delivers far more advanced call management, analytics, and CRM syncing. Power dialers, AI transcriptions, and dynamic number insertion support sales teams at scale. Although Google Voice is simpler, smrtPhone’s richer feature set better supports revenue-focused organizations. |
| Dialpad | smrtPhone’s CRM-first design, real-time reporting, and multi-line dialing cater to outbound sales teams, while live human support provides a more personalized experience than Dialpad’s AI-heavy support model. |
Cons
Competitor |
Cons |
|---|---|
| RingCentral | Compared with RingCentral, smrtPhone has a narrower global footprint and fewer built-in enterprise collaboration tools like large-scale messaging or webinar features. Businesses seeking an all-in-one communications hub for international offices may find RingCentral’s broader ecosystem more suitable. |
| Nextiva | Relative to Nextiva, smrtPhone can feel more sales-focused and less polished for traditional office phone use. Teams wanting a plug-and-play phone system with minimal configuration may prefer Nextiva’s simpler onboarding and broader customer service features outside of CRM-driven workflows. |
| CallRail | When compared to CallRail, smrtPhone may be more complex for users who only need basic call tracking and attribution. CallRail’s simplicity and marketing-centric dashboards can be easier for small marketing teams that do not require full VoIP or outbound calling capabilities. |
| Dialpad | Compared to Dialpad, smrtPhone lacks some native AI voice features tightly embedded into meetings and internal messaging. Dialpad’s AI coaching and real-time voice intelligence may appeal more to teams prioritizing internal collaboration and coaching over CRM-centric outbound sales workflows. |
Reviews
- Trustpilot Review (Rating: 2.9/5 from 19 reviews): The current pool is small and mixed: integrations and core calling are useful to some customers, while onboarding, support access, call behavior and usage charges appear in complaints.
