Solutions Metrix Overview

Solutions Metrix is a CRM implementation and consulting firm — not a standalone CRM product. Based in Montreal and operating since 2001, it deploys and customizes third-party CRM platforms, most notably Creatio (as a Premier partner), along with Salesforce, Microsoft, and SugarCRM.

Rather than selling its own software, Solutions Metrix helps organizations choose, configure, integrate, and adopt a CRM that fits their sales, marketing, and service processes. Engagements are scoped and quoted per project.

Key Features

CRM implementation : Deploys and configures Creatio, Salesforce, Microsoft, and SugarCRM to match each client’s sales, marketing, and service processes.
Platform selection : Advises which CRM fits a business before committing, drawing on multi-platform partnerships.
Integration and migration : Connects the CRM to existing systems and migrates data from legacy tools.
No-code customization : Uses Creatio’s no-code tooling to tailor workflows without heavy custom development.
Training and adoption : Supports user onboarding and ongoing adoption after launch.

Pricing

Pricing Item	Details
Public list pricing	Not published — Solutions Metrix is an implementation and consulting partner, so work is scoped and quoted per project.
Pricing model	Project-based quote covering CRM platform licensing (Creatio, Salesforce, and others), implementation, integration, and training. Cost depends on scope, platform, and number of users.
How to get pricing	Contact Solutions Metrix for a scoped proposal.

Pricing source: https://www.solutionsmetrix.com/

Pros

Consideration	Why work with Solutions Metrix
Multi-platform	Partnerships across Creatio, Salesforce, Microsoft, and SugarCRM mean advice is not tied to a single product.
Creatio depth	Premier Creatio partner with no-code expertise for faster, lower-code customization.
Longevity	Operating since 2001, with implementation and migration experience across industries.
End-to-end	Covers selection, implementation, integration, and training in one engagement.

Cons

Consideration	Trade-off
Not a self-serve product	Solutions Metrix sells services, so there is no fixed public price or instant sign-up; you engage on a project basis.
Licensing on top	The underlying CRM platform (Creatio, Salesforce, etc.) is licensed separately from the implementation work.
Partner dependency	Ongoing changes typically run through the partner or an in-house CRM team.
Best fit	Most useful for organizations that want help selecting and rolling out a CRM, not a ready-made product off the shelf.

Solutions Metrix

CRM implementation and consulting partner (Creatio, Salesforce).