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Tekion DMS

AI-native cloud dealership management system for modern automotive retailers

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Tekion DMS Overview

  • Updated January 27, 2026

Tekion DMS is a fully cloud-native, AI-driven dealer management system built for modern automotive retailers. It unifies sales, service, parts, accounting, payroll, and payments on a single platform.

With real-time data, open APIs, and embedded AI, Tekion streamlines workflows, reduces operational costs, improves customer experiences, and scales easily for single-store and enterprise dealership groups.

Key Features

  • AI-Native Cloud DMS: Built from the ground up on true cloud architecture with embedded AI for real-time insights.
  • Unified Dealership Operations: Seamlessly manages sales, F&I, service, parts, accounting, and payroll in one system.
  • AI-Driven Sales & Service: Intelligent recommendations improve upsells, efficiency, and customer satisfaction.
  • Tekion Pay: Integrated PCI-compliant payments with buy-now-pay-later, surcharging, and cashier-free workflows.
  • Open APIs & Integrations: Flexible integrations with OEMs and third-party automotive technology partners.
  • Enterprise Scalability: Supports multi-store, multi-company accounting with centralized reporting.

Price

Plan Price Featured
Tekion DMS (Enterprise) Custom Quote (Contact Sales) AI-native cloud DMS, Unified sales/service/parts/accounting, Open APIs & enterprise reporting

Price details: https://tekion.com/products/dms

Pros

Competitor

Pros
CDK Global Compared to CDK, Tekion offers a true cloud-native architecture with faster updates, fewer outages, and modern UI. Dealers benefit from lower infrastructure overhead, easier remote access, and open APIs that reduce dependency on costly third-party connectors.
Reynolds & Reynolds Tekion is more flexible and easier to customize than Reynolds, with real-time data visibility and less rigid workflows. Its AI-driven features and paperless processes significantly reduce manual work and training time for dealership staff.
Dealertrack DMS Tekion provides a more unified experience across sales, service, and accounting, while Dealertrack often relies on add-ons. Tekion’s integrated payments and payroll reduce vendor sprawl and simplify daily dealership operations.
Lightspeed DMS Tekion surpasses Lightspeed in enterprise scalability and automotive-specific AI. Large dealer groups gain centralized accounting, multi-rooftop reporting, and deeper OEM integrations not typically available in Lightspeed.
Auto/Mate While Auto/Mate is simpler, Tekion offers far more advanced analytics, AI automation, and digital retail capabilities. Dealers seeking long-term scalability and innovation benefit from Tekion’s modern technology stack.

Cons

Competitor

Cons
CDK Global Dealers migrating from CDK may face a significant transition effort due to process differences. Tekion’s modern workflows can require change management and retraining for long-tenured staff accustomed to legacy systems.
Reynolds & Reynolds Reynolds users may find Tekion’s open ecosystem less prescriptive. Dealers who prefer highly controlled, locked-down systems might perceive Tekion as requiring more internal governance and configuration.
Dealertrack DMS Dealertrack may offer lower upfront costs for smaller stores. Tekion’s enterprise-focused pricing and implementation model can be a barrier for very small or budget-constrained dealerships.
Lightspeed DMS Lightspeed can be quicker to deploy for non-automotive or mixed dealers. Tekion’s depth and automotive specialization may result in longer onboarding timelines for complex dealership groups.
Auto/Mate Auto/Mate is often viewed as simpler and more straightforward. Tekion’s advanced feature set and AI capabilities can feel overwhelming for dealerships seeking only basic DMS functionality.

Verified Customer Reviews

  • G2 (Rating: 4.4/5): Users highlight Tekion’s paperless workflows, modern UI, and stability for sales and service operations. Read review
  • FeaturedCustomers (Rating: 4.7/5): Customers praise reduced application sprawl and improved efficiency across departments. Read review
  • Reddit – r/serviceadvisors (Rating: 4/5): Service advisors note system stability and better third-party data access than legacy DMS platforms. Read discussion
  • DealersEdge Forums (Rating: 4/5): Reviewers emphasize true multi-company accounting and enterprise capabilities. Read review
  • Tekion Testimonials (Rating: 5/5): Dealerships report significant reductions in monthly DMS costs and improved security. Read testimonial