- Automatic Call Recording: Record inbound and outbound calls automatically with customizable rules by team or call type.
- AI Transcription & Summaries: Convert calls into searchable text with AI-generated summaries and key insights.
- Call Coaching Tools: Use double listening, call whispering, and barging to train agents in real time.
- Secure Storage & Compliance: GDPR-compliant storage with configurable retention periods and consent notifications.
- CRM Integrations: Embed call recordings directly into tools like Salesforce, HubSpot, Zendesk, and Bullhorn.
- Advanced Analytics: Track call quality, agent performance, and trends with real-time dashboards and reports.
Ringover Call Recording Software
AI-powered business call recording and analytics for modern sales and support teams
Updated February 27, 2026
Ringover Call Recording Software Overview
Ringover Call Recording Software is a cloud-based solution that records, stores, and analyzes inbound and outbound business calls. Designed for sales, recruitment, and customer support teams, it combines automatic call recording with AI transcription, summaries, and analytics.
Ringover helps organizations improve service quality, coach agents, ensure compliance, and gain actionable insights from every conversation.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Quicktalk | $15/user/mo (Billed Annually) / $24/user/mo (Billed Monthly) | Unlimited local & international calls, Virtual AI receptionist, Business call greeting system |
| Smart | $21/user/mo (Billed Annually) / $29/user/mo (Billed Monthly) | Call logs & recordings, API access, AI call transcription & summaries |
| Business | $44/user/mo (Billed Annually) / $54/user/mo (Billed Monthly) | Advanced IVR & call queues, Coaching tools (whispering & double listening), Advanced analytics |
| Advanced | Custom pricing (Contact Sales) | Call campaigns & Power Dialer, Single Sign-On (SSO), 3 native integrations |
Price details: https://www.ringover.com/pricing
Pros
Competitor |
Pros |
|---|---|
| Aircall | Compared to Aircall, Ringover offers more affordable entry-level pricing and includes call recording and analytics in lower tiers. Its interface is simpler for non-technical teams, and AI features like summaries and transcription are available without expensive enterprise-only upgrades. |
| Talkdesk | Ringover is easier to deploy than Talkdesk and better suited for SMBs. It requires less configuration, has clearer pricing, and provides essential call recording and coaching tools without the heavy contact-center complexity that Talkdesk often introduces. |
| CloudTalk | Ringover provides broader native CRM integrations and stronger compliance features than CloudTalk. Its AI-driven call summaries and omnichannel options give teams more insight without relying heavily on third-party add-ons. |
| Dialpad | While Dialpad is AI-focused, Ringover balances AI with hands-on coaching tools like whispering and barging. Ringover’s pricing is more transparent and flexible for European and international teams needing local numbers. |
| RingCentral | Ringover is more cost-effective and faster to set up than RingCentral. It avoids bloated enterprise bundles, making it easier for sales and support teams to access call recordings, analytics, and integrations without long implementation cycles. |
Cons
Competitor |
Cons |
|---|---|
| Aircall | Aircall may be preferable for companies wanting a very large app marketplace. Ringover, while offering 80+ integrations, has a smaller ecosystem compared to Aircall’s extensive third-party automation options. |
| Talkdesk | For enterprise-scale contact centers with advanced workforce management and QA automation, Talkdesk is more powerful. Ringover’s call recording is robust but less specialized for very high-volume, enterprise-only environments. |
| CloudTalk | CloudTalk can feel more sales-dialer focused. Ringover may be slightly heavier for teams that only need lightweight outbound call recording without broader telephony or omnichannel features. |
| Dialpad | Dialpad’s real-time AI coaching and voice intelligence are more advanced in some areas. Ringover’s AI features are powerful but often require add-ons for full functionality. |
| RingCentral | RingCentral offers deeper enterprise security certifications and global infrastructure. Ringover, while secure and GDPR-compliant, is more SMB- and mid-market-focused than large multinational deployments. |
Reviews
- Software Advice Review (Rating: 4.7/5): One team called Ringover Call Recording Software “reliable and user-friendly,” praising its consistently good call quality, clear interface, and reporting features that help track team performance. Another reviewer had a terrible experience, citing “no noise cancelling,” loud background typing sounds, upfront annual payment, and support that blamed their setup for months before admitting a problem, while also criticizing the price as three times higher than Zoom.
- Trustpilot Review (Rating: 4.1/5): Ringover Call Recording Software earns praise for its intuitive, practical interface and stable performance across desktop and mobile, with one user saying the “transcription option is AMAZING.” Several reviewers highlight smooth CRM integrations, daily use by sales and support teams, and fast, friendly assistance during onboarding, though some mention mixed experiences with pricing and response times.
- GetApp Review (Rating: 4.7/5): Multiple users applaud the responsiveness and professionalism of the customer support team, noting “perfect response time and problem solve time” and quick, accurate answers through phone, chat, and email. One reviewer shared that support “came to the rescue in the middle of the pandemic,” while others emphasize excellent call quality and helpful reporting features.
