- Work Order Lifecycle Management: Create, dispatch, track, and close work orders from call intake through invoicing.
- Drag-and-Drop Scheduling & Dispatch: Assign jobs quickly with real-time technician availability and status updates.
- Mobile Field Service App: Technicians capture time, parts, notes, photos, and signatures in the field, even offline.
- Inspection & Task Checklists: Standardize inspections and preventive maintenance with configurable digital forms.
- ERP & Accounting Integrations: Sync seamlessly with NetSuite, Microsoft Dynamics, QuickBooks, CMiC, and Salesforce.
- Reporting & Analytics: Build custom dashboards and reports to monitor job performance and operational efficiency.
Fieldpoint
End-to-end work order management for complex commercial field service teams
Updated May 11, 2026
Fieldpoint Overview
Fieldpoint Work Order Management Software is a flexible field service management platform designed for commercial contractors and service organizations.
It manages the full work order lifecycle from call intake to invoicing, combining scheduling, dispatching, mobile data capture, and ERP integrations. Fieldpoint is highly configurable, scalable, and well-suited for industries handling complex jobs, inspections, and long-term service contracts.
Key Features
Pricing
You need to contact sales for custom price.
Pros
Competitor |
Pros |
|---|---|
| ServiceTitan | Compared to ServiceTitan, Fieldpoint is more flexible for commercial and construction-focused workflows, offering deeper customization without forcing rigid templates. It integrates tightly with ERP systems and supports complex job costing, making it better suited for contractors managing long-running or multi-phase work orders. |
| Jobber | Fieldpoint provides far more advanced scheduling, reporting, and ERP integrations than Jobber. While Jobber is easier for small teams, Fieldpoint excels for mid-to-large organizations that require detailed work order tracking, complex billing, and enterprise-grade customization. |
| UpKeep | Unlike UpKeep, which is asset-centric, Fieldpoint focuses on end-to-end service execution and financial integration. It handles projects, inspections, and invoicing in one workflow, making it more practical for service contractors who need operational and accounting alignment. |
| Housecall Pro | Fieldpoint outperforms Housecall Pro in complex dispatching, multi-technician jobs, and ERP connectivity. It is designed for commercial service teams rather than residential businesses, providing deeper control over workflows and large-scale operations. |
| Oracle Field Service | Compared to Oracle Field Service, Fieldpoint is easier to configure, quicker to deploy, and more cost-effective for mid-sized businesses. It delivers strong scheduling and mobile capabilities without the heavy implementation overhead of large enterprise platforms. |
Cons
Competitor |
Cons |
|---|---|
| ServiceTitan | ServiceTitan offers more built-in automation and polished user experience out of the box. Compared to it, Fieldpoint may require more configuration and onboarding time before teams reach full productivity. |
| Jobber | Jobber is significantly easier to learn and faster to implement. Fieldpoint’s depth and configurability can feel overwhelming for smaller teams that only need basic work order and scheduling functionality. |
| UpKeep | UpKeep provides a more modern, CMMS-style interface and quicker mobile adoption. Fieldpoint’s interface, while powerful, can feel more enterprise-focused and less intuitive for first-time users. |
| Housecall Pro | Housecall Pro includes strong built-in customer communication and marketing tools. Fieldpoint places less emphasis on customer-facing features, focusing instead on internal operations and back-office integration. |
| Oracle Field Service | Oracle Field Service delivers highly advanced AI-driven scheduling at scale. Fieldpoint’s scheduling is powerful but does not reach the same level of predictive optimization found in Oracle’s enterprise-grade solution. |
Reviews
- Capterra Review (Rating: 4.1/5): One frustrated team reported constant server connection problems where technicians’ time and expenses would not save properly and checklists loaded slowly, forcing paid customizations just to get usable reporting; even after two years, fixes seemed to break other features. Another manager had a smoother start and valued the billing tools that track time and expenses in one system, though slow page navigation and the lack of a drop-down menu caused minor irritation.
- Software Advice Review (Rating: 4.1/5): Fieldpoint earned praise for its web-based platform, offline-accessible mobile app, and an “easy to track jobs” work order system with a helpful resource calendar, yet several reviewers struggled with poor Dynamics GP integration, manual syncing, and weak data validation that allowed invalid characters and triggered errors. One company ultimately replaced FP due to integration limits, while others applauded the responsive support team despite concerns about value for money and validation controls.
- workyard.com Review: An iOS user celebrated the app’s “accurate timekeeping” and quick appointment notes that cut paperwork from 15 minutes a day to just two or three, plus reliable punch-ins for travel and on-site time. An Android reviewer vented about repeated login errors and called it dreadful to use. A Capterra reviewer also liked how simple it was to track labor and materials on work orders and use the invoice preview and resource calendar, though early setup felt frustrating and data entry sometimes seemed tedious.
- technologyevaluation.com Review: Medium and enterprise teams valued the highly configurable setup and detailed task management toolkit that handled extended to-do lists from one place. Many highlighted helpful and patient customer support plus a mobile app that kept field agents connected, while some mentioned occasional slowdowns that required a restart to resolve.
- GetApp Review (Rating: 4.1/5): Fieldpoint users described a system that “listens to your business needs” and delivers tailored solutions, with flexible billing, revision-tracked quotations, and strong support backing the product. Others warned about slow data updates and bugs that frustrated technicians, including one case where the system “lost a chunk of work orders,” and another citing persistent server connection problems.
- fieldcamp.ai Review: Reviewers liked Fieldpoint’s integrations with Microsoft Dynamics GP, QuickBooks Online, Salesforce, and NetSuite, along with end-to-end encryption and progress billing that suits long-term projects. Criticism centered on slow performance, no free trial option beyond scheduling a demo, and limited public pricing details that require requesting a custom quote.
