Co-Browsing Software

Co-Browsing Software lets a support agent see exactly what a customer sees in their browser — live, without any screen-sharing download or remote control setup. The agent points at the right button, and the problem gets solved in seconds.

Passwords and credit card fields stay automatically masked. Privacy is fully protected. Trying to walk someone through a website over the phone is painful for everyone involved — this removes that pain completely.

Issues that would take twenty minutes of confused phone instructions get resolved in two. The support team handles more cases without cutting corners, and everyone hangs up happy.