1
Kayako
Paid
From $1/mo
Customer Support Software
18 tools available
Customer Support Software is the operational backbone of any team helping customers after the sale. Tickets get organized, conversations get tracked, and issues get sent to the agent best equipped to handle them. Every question has an owner, a deadline, and a status.
SLA rules and escalation triggers make sure nothing sits ignored while a frustrated customer waits. Reports show the most frequent issues, the busiest hours, and where the team is strong or stretched thin.
Good support data improves both the product and the service itself. Ticket volume drops over time, and the quality of each conversation goes up. That loop is what separates great support teams from average ones.
2
Salesforce Customer Service Software
Paid
From $2/mo
3
Gorgias
Paid
From $10/mo
4
Missive
Paid
From $14/mo
5
HelpCrunch
Paid
From $15/mo
6
Ringcentral Customer Service Software
Paid
From $15/mo
7
SparrowDesk
Paid
From $16/mo
8
Customerly
Paid
From $19/mo
9
RingCentral
Paid
From $20/mo
10
HappyFox
Paid
From $21/mo
11
Front Customer Service platform
Paid
From $25/mo
12
Re:amaze
Paid
From $26/mo
13
Plain
Paid
From $35/mo
14
eDesk eCommerce Customer Support Software
Paid
From $39/mo
15
TeamSupport
Paid
From $45/mo
16
ShopSupport XYZ
Paid
From $49/mo
17
Servicenow Customer Service Management
Paid
From $20,000/mo
18
Ada.cx
Paid
From $30,000/mo