- Free Online Faxing: Send up to 10 fax pages for free with no expiration or credit card.
- Email to Fax & Fax to Email: Send and receive faxes directly through standard email clients.
- Multi-Platform Apps: Available on web, Windows, macOS, Android, and iOS.
- Cloud Integrations: Fax directly from Google Docs, Microsoft Word, Slack, and Chrome.
- Enterprise-Grade Security: AES-256 encryption with HIPAA, GDPR, and PHIPA compliance.
Cocofax Fax Online
Send free online faxes securely from any device without hardware
Updated February 27, 2026
Cocofax Fax Online Overview
CocoFax is a cloud-based online fax service that lets individuals and businesses send and receive faxes without traditional fax machines. Users can fax directly from a web browser, email, or mobile apps, with integrations for Google Workspace, Microsoft tools, and Slack.
It offers a truly free option for low-volume users alongside scalable paid plans with strong security compliance.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Free Fax | $0 (Up to 10 pages total) | Free fax number, No credit card required, Secure encrypted sending |
| Lite | $4.99/mo (Billed Annually) / $9.99/mo (Billed Monthly) | 60 pages/month, Email to Fax & Fax to Email, Unlimited storage |
| Basic | $9.99/mo (Billed Annually) / $14.99/mo (Billed Monthly) | 200 pages/month, Mobile apps, International faxing |
| Premium | $16.99/mo (Billed Annually) / $24.99/mo (Billed Monthly) | 400 pages/month, Slack & G Suite integration, Multiple recipients |
| Business | $24.99/mo (Billed Annually) / $34.99/mo (Billed Monthly) | 1200 pages/month, Admin panel with 5 users, Two-factor authentication |
| Enterprise | Custom Quote | Unlimited users, CocoFax API access, Advanced security controls |
Price details: https://cocofax.com/pricing.html
Pros
Competitor |
Pros |
|---|---|
| eFax | CocoFax is significantly cheaper than eFax, especially for low-volume users, and includes a genuinely free tier. The interface is simpler and faster to set up, while still supporting international faxing and secure delivery without requiring long-term contracts. |
| HelloFax | Compared to HelloFax, CocoFax offers more integrations such as Slack and a dedicated API. It also provides better value at higher page limits, making it more suitable for growing teams needing scalable fax usage. |
| MyFax | CocoFax has more flexible pricing and a lower entry cost than MyFax. Users benefit from a modern UI, free fax number options, and stronger cloud document workflows without additional setup fees. |
| RingCentral Fax | Unlike RingCentral Fax, CocoFax focuses purely on faxing, which simplifies usability and reduces cost. It is easier for non-technical users who do not need a full VoIP or communications suite. |
| Nextiva vFax | CocoFax is more accessible for individuals and small teams, offering a free tier and lower monthly pricing. Setup is quicker, and users can start faxing immediately without sales calls. |
Cons
Competitor |
Cons |
|---|---|
| eFax | Compared to eFax, CocoFax has fewer advanced compliance management tools and less brand recognition in large enterprises, which may concern organizations with strict vendor requirements. |
| HelloFax | HelloFax offers a more minimal and polished user experience for casual users, while CocoFax’s dashboard can feel feature-dense and slightly overwhelming for first-time users. |
| MyFax | MyFax provides stronger customer onboarding and phone-based support, whereas CocoFax relies more on chat and email, which some users report as slower during peak times. |
| RingCentral Fax | RingCentral Fax integrates deeply with voice and messaging systems, something CocoFax does not attempt to replicate, limiting its appeal for companies wanting unified communications. |
| Nextiva vFax | Nextiva vFax delivers more robust enterprise SLAs and centralized IT controls, while CocoFax may feel less comprehensive for very large, compliance-heavy organizations. |
Reviews
- Trustpilot Review (Rating: 2/5): Multiple reviewers describe billing problems and unresponsive support, including charges after canceling a yearly plan and no way to remove card details. One user reported every incoming fax returned a “fax not available” or error message, while another said the dashboard showed 26 pages left but the number was removed and faxing stopped. A few brief comments mention “quick and easy” online faxing, yet most call the experience a waste of time and money.
- Software Advice Review (Rating: 4.3/5): Many highlight simple uploads from a phone or computer and the ability to call landlines with fax machines attached. Healthcare users value that CocoFax keeps them “HIPAA compliant.” Some reviewers complain about sending “at least 10 requests for a refund” with no reply and label the software “fairly poor,” which contrasts with the strong ease‑of‑use scores.
- G2 Review (Rating: 4.6/5): One detailed review recounts paying twice yet receiving a “fax not available” error and zero working fax numbers. The same user says support only suggested to “try again later” and never processed a refund, even though setup felt easy at first. Broader feedback notes a restrictive monthly page limit for heavier usage.
- Capterra Review (Rating: 4.3/5): A user enjoyed the free trial because it allowed sending a fax without a physical machine, though they found the trial itself confusing to access.
- softwaresuggest.com Review: Long‑time subscribers praise CocoFax for a “timely and professional” chat support team and a secure interface that saves time by avoiding trips to a physical fax machine. One reviewer likes typing the fax number, dragging attachments, and checking real‑time sending status, while another values smartphone use and the 3‑day free trial with no software or hardware required.
