- HR-linked IT workflows: Turn new hires, role changes and departures into device and access tasks.
- Application management: Provision apps, remove access and track licenses across the team.
- Device lifecycle: Buy, ship, assign, retrieve and store company hardware.
- Device security: Monitor device health, apply MDM policies and manage patches on the Pro plan.
- AI assistance: Help employees with common IT questions inside the platform.
Electric AI
Manage devices, app access, and IT security around employee changes.
Updated August 11, 2026
Electric AI Overview
Electric is an IT management platform for small and midsize businesses, especially teams with limited in-house IT staff. It connects employee changes in HR systems with the devices, business apps and access each person needs.
When someone joins, changes roles or leaves, Electric can trigger app access updates, device setup or returns and security steps. IT teams can also view device health, roll out policies and manage inventory. It supports HR-led employee workflows, but it is not an HR or payroll system.
Key Features
Pricing
| Plan | Price | What is included |
|---|---|---|
| Free | $0/user/month | Hardware store access, asset tracking, device assignment and HR-platform visibility |
| Essentials | $10/user/month | Free features plus application provisioning, license reports, shadow IT detection and app-spend visibility |
| Pro | $25/user/month | Essentials features plus MDM, automation, patching, security policies, device health and full app lifecycle management |
Volume pricing is available on Essentials and Pro. Free trial: no time-limited trial is advertised. Electric offers a $0 Free tier, but its product FAQ says no-cost access is available to customers of select partners, so confirm eligibility.
Pricing source: Electric pricing page and Electric product FAQ
Pros
| Competitor | Where this tool may fit better |
|---|---|
| Rippling | Electric can sit beside the HR and payroll system a business already uses. A buyer considering Rippling may prefer Electric when the job is limited to devices, apps, access and IT security instead of replacing the wider workforce stack. |
| NinjaOne | Electric puts employee changes and hardware logistics at the center of the workflow. In a comparison with NinjaOne, that focus can help an HR or operations team that mainly needs smoother new-hire setup, app access and device returns. |
| Jamf | Electric manages both macOS and Windows devices and links them to employee and application workflows. A mixed-device small business may find that wider daily setup easier than an Apple-first Jamf project. |
Cons
| Competitor | Where the rival may have the edge |
|---|---|
| Rippling | Rippling connects HR, payroll and IT to the same employee record. Electric depends on data from an outside HR platform and does not replace HR or payroll, so Rippling may fit better when one system must own both workforce and IT changes. |
| NinjaOne | NinjaOne is built for IT teams and MSPs that need deeper endpoint monitoring, patching, scripting, remote access and service workflows. Electric is now an IT software platform, not an MSP, so buyers should not assume its AI help covers every RMM or help desk need. |
| Jamf | Jamf may fit better for an Apple-heavy organization that needs deeper Apple controls, identity and security. Electric covers mixed environments and simpler lifecycle work, but wider coverage does not prove the same Apple depth. |
Reviews
- Electric AI reviews on Software Advice (3.7/5 from 23 reviews): Product-specific reviewers praise easy asset tracking, useful onboarding and offboarding, and quick help with some device problems. Other reviewers report slow escalation, uneven service and several security tools that do not feel like one system. The profile also contains an off-topic energy-industry review, so this small score needs caution.
- Reddit comment from a former Electric customer: The 2023 commenter says L2 escalation could take days and reports incorrect changes in Google Workspace. Electric now says it is software rather than an MSP, so this comment is useful history about the older service model, not a direct review of the current platform.
