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Fireflies.ai

AI-powered meeting transcription, summaries, and conversation intelligence for teams

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Fireflies.ai Overview

  • Updated January 22, 2026

Fireflies.ai is an AI meeting assistant that automatically records, transcribes, summarizes, and analyzes conversations across video calls, audio files, and in-person meetings. It supports 100+ languages, high-accuracy transcription, speaker recognition, and powerful AI summaries.

Teams use Fireflies to search past meetings, track action items, gain conversation insights, and integrate meeting knowledge into CRMs, project tools, and AI workflows.

Key Features

  • High-Accuracy Transcription: Industry-leading 95% accuracy across 100+ languages with automatic language detection.
  • AI Meeting Summaries: Generates action items, key points, and customizable summaries instantly after meetings.
  • AI Notetaker Bot: Automatically joins scheduled meetings or can be invited to live calls to record and transcribe.
  • Conversation Intelligence: Sentiment analysis, topic tracking, speaker talk-time analytics, and team insights.
  • AskFred AI Assistant: Ask questions about past meetings and receive contextual answers and insights.
  • Powerful Meeting Search: Search conversations by keyword, speaker, topic, or timestamp.
  • Broad Integrations: Works with Zoom, Google Meet, Microsoft Teams, CRMs, Slack, project tools, and APIs.
  • Enterprise-Grade Security: SOC 2 Type II, GDPR, HIPAA compliance, private storage, and zero data retention options.

Price

Plan Price Featured
Free $0/mo (Free Forever) Unlimited transcription, Limited AI summaries, 800 mins storage per seat
Pro $10/seat/mo (Billed Annually) / $18/seat/mo (Billed Monthly) Unlimited AI summaries, 8,000 mins storage per seat, AI apps & integrations
Business $19/seat/mo (Billed Annually) / $29/seat/mo (Billed Monthly) Unlimited storage, Video recording, Conversation intelligence & team analytics
Enterprise $39/seat/mo (Billed Annually) SSO & SCIM, HIPAA compliance, Dedicated account manager

Price details: https://fireflies.ai/pricing

Pros

Competitor

Pros
Otter.ai Fireflies.ai offers broader integrations, stronger conversation intelligence, and more advanced analytics than Otter.ai. Its AI summaries are more customizable, and enterprise security options like HIPAA and private storage make it better suited for regulated organizations.
tl;dv Compared to tl;dv, Fireflies provides deeper AI insights such as sentiment analysis, topic trackers, and talk-time analytics. It also supports more platforms and use cases beyond sales, making it more versatile for cross-functional teams.
Fathom AI Fireflies.ai scales better for teams with robust admin controls, user groups, and enterprise-grade compliance. While Fathom is simple, Fireflies delivers richer post-meeting workflows, AI apps, and searchable meeting knowledge.
Gong Fireflies is significantly more affordable and easier to deploy than Gong. It delivers strong conversation intelligence without heavy onboarding, making it accessible to startups and SMBs that don’t need Gong’s complex revenue tooling.
MeetGeek Fireflies stands out with its AI Apps ecosystem, AskFred assistant, and extensive integrations. It offers more advanced analytics and customization, while remaining competitively priced for growing teams.

Cons

Competitor

Cons
Otter.ai Otter.ai has a simpler interface and may feel more intuitive for individual users. Fireflies’ broader feature set can introduce complexity, especially for users who only need basic transcription and notes.
tl;dv tl;dv focuses heavily on video highlights and sharing. Fireflies, while powerful, can feel less streamlined for teams that mainly want quick clips and lightweight summaries without deeper analytics.
Fathom AI Fathom offers a more generous free experience for individuals. Fireflies limits AI summaries on the free tier, which may push solo users toward paid plans sooner.
Gong Gong provides deeper sales-specific insights and coaching for revenue teams. Fireflies’ conversation intelligence is broader but not as specialized for advanced sales performance management.
MeetGeek MeetGeek emphasizes simplicity and automation with fewer settings. Fireflies’ extensive configuration and feature depth may feel overwhelming for teams seeking a minimal setup.

Verified Customer Reviews

  • Reddit (Rating: 4.5/5): Users praise auto-joining meetings, high transcription accuracy, and reliable AI summaries based on real-world testing.
  • tl;dv Blog (Rating: 4.6/5): Highlights strong transcription quality, smart AI assistant features, and useful post-call workflows.
  • Trustpilot (Rating: 4.5/5): Customers appreciate seamless Zoom, Google Meet, and Teams integration with accurate notes.
  • The Business Dive (Rating: 4.7/5): Commends Fireflies for reducing meeting overload and improving team efficiency.
  • Outdoo (Rating: 4.6/5): Reviews emphasize easy setup, workflow integration, and above-average user satisfaction.