Freshteam

Freshworks HR software for recruiting and onboarding, discontinued in 2026.

Updated July 29, 2026

Freshteam Overview

Freshteam was an HR software product from Freshworks that covered applicant tracking, job postings, employee onboarding, centralized employee records, and time-off management. It targeted startups and small to mid-sized teams, and Freshworks stopped selling it to new customers in 2022 when the product moved under the Freshservice for Business Teams group.

Freshworks has since retired the product completely. The sunset was announced in January 2026, and all remaining renewals have now stopped. Existing customers keep access until the end of their paid term, and Freshworks points teams that need this functionality to Freshservice for Business Teams instead.

Key Features

  • Applicant Tracking System: Job postings, applicants, and resumes are managed in one place, and collaboration with hiring teams becomes easier. A structured process improves recruitment speed and consistency.
  • Onboarding Tools: Offer letters are sent, tasks are assigned, and documents are collected in a single workflow. New hires begin smoothly, and managers gain clearer visibility into progress.
  • Employee Directory and Org Chart: Employee information is centralized with a visual organization chart. Team connection improves, communication becomes easier, and workforce planning gains stronger support.
  • Time-Off Management: Leave requests are submitted by employees and approved by managers instantly. Balance tracking and reporting help teams plan more effectively.
  • Custom Roles and Permissions: Role-based access is granted to sensitive information. Secure data handling is maintained, and HR teams stay in full control of system privileges.
  • Reports and Analytics: Insights into hiring pipelines, employee records, and time-off trends are delivered. HR leaders make more informed and data-driven decisions.
  • Job Posting Integration: Open roles are published to multiple job boards and social platforms. Visibility increases, and a wider pool of talent becomes reachable.
  • Resume Parsing and Automation: Candidate details are extracted from resumes and routed through automated workflows. Manual effort is reduced, and recruitment moves faster.

Pricing

Freshteam is discontinued and can no longer be purchased, so Freshworks does not publish Freshteam pricing. Key dates from the official sunset notice:

Date What changed
January 5, 2026 Freshworks announced the Freshteam sunset and enabled account data export
March 7, 2026 Free accounts expired, and annual and half-yearly renewals were cancelled
June 7, 2026 All remaining renewals stopped; each account stays accessible for 90 days after its subscription ends so data can be exported

Pricing source: https://support.freshteam.com/support/solutions/articles/19000162935-freshteam-sunset-support-faqs

Pros

Competitor Pros of Freshteam
BambooHR Freshteam provides a more affordable option with straightforward pricing and no hidden complexity. It also combines applicant tracking, onboarding, and employee management in one system, which makes it convenient for small businesses that want everything in a single tool.
Workable Freshteam is easier to implement and doesn’t require heavy training, which benefits smaller teams. It covers HR needs beyond recruiting, such as time-off management and employee records, while keeping costs reasonable for growing organizations.
Zoho Recruit Freshteam includes broader HR functions like leave tracking and onboarding, which Zoho Recruit does not offer natively. Its pricing is more transparent and simpler to understand, which helps businesses compare options without confusion.
Greenhouse Freshteam is less costly, more approachable for new users, and covers HR needs beyond recruitment. This makes it suitable for companies that want both recruiting and people management in a balanced package.
Breezy HR Freshteam delivers a stronger mix of HR modules, including onboarding and employee records, which extend its usefulness. It also offers flexible pricing tiers that fit smaller budgets while still keeping essential functions intact.

Cons

Competitor Cons of Freshteam
BambooHR Freshteam does not offer the same depth of HR analytics, advanced time-tracking, or self-service capabilities that BambooHR provides for larger teams.
Workable Freshteam lacks advanced candidate sourcing tools, AI-powered pipelines, and strong automation features that Workable offers, which can slow down high-volume recruiting efforts.
Zoho Recruit Freshteam does not provide the deep CRM-style workflows or seamless integrations across the Zoho ecosystem, which can be limiting for users who rely on the Zoho suite.
Greenhouse Freshteam cannot match Greenhouse’s advanced recruiting features, structured hiring processes, or premium-level support, which are important for enterprises with complex recruiting strategies.
Breezy HR Freshteam may feel slower to configure, and its customer support is sometimes less responsive compared to Breezy HR. It also lacks some of Breezy’s lightweight flexibility.

Reviews

  • G2 Review (Rating: 4.4/5): Freshteam gives recruitment teams an intuitive interface that requires minimal training and lets hiring managers collaborate smoothly. One mid-market reviewer said the quick, painless implementation allowed them to start posting jobs and managing candidates almost immediately, and the platform served as their “central recruitment hub.” They noted limited workflow customization, clunky integrations with calendars or HR tools, and slower support responses during high-priority situations.
  • CCapterra Review (Rating: 4.4/5): One user felt “really impressed by FreshTeam,” highlighting its ease of use and simple interface. The reviewer even called it the best software out there to manage teams, emphasizing how straightforward the system felt in day-to-day use.
  • Reddit r/humanresources: A commenter reacted skeptically to the low price, saying it is “cheap for a reason” and admitting they had never heard of it. They advised choosing established systems like Taleo, iCIMS, Jobvite, or ADP to avoid going through another painful implementation after switching ATS platforms.