- Intelligent scheduling: Allocate work by skills, location, availability and operating objectives.
- Dynamic dispatch: Re-optimize work when priorities, emergencies or schedules change.
- Interactive board: Assign technicians, tasks, directions and expected arrival from one view.
- SLA controls: Apply contract targets, reminders and recurring-maintenance rules.
- Mobile synchronization: Share work history, job details, parts and updates with technicians.
FSMGlobal
Intelligent scheduling and dispatch within the FSM Grid platform
Updated August 3, 2026
FSMGlobal Overview
FSM Grid’s scheduling and dispatch module automates assignment of field work using technician skills, location, availability and service constraints. Dispatchers work from an interactive board, can react to priority jobs and schedule changes, and can connect work orders with SLAs, parts, customer history, mobile updates and customer ETA information. Pricing is not public.
Key Features
Pricing
| Offer | Current price | Billing and scope |
|---|---|---|
| FSM Grid Scheduling & Dispatch | Contact for pricing | Deployment, modules, workforce and integration scope determine the quote |
The old /quotation/ link describes FSM Grid's customer-quotation module; it is not a subscription price page.
Pricing source: https://www.fsmglobal.com/get-demo/
Pros
- Constraint-aware assignment: Scheduling can account for skills, geography, SLA and customer preferences.
- Operational context: Dispatch connects to work orders, inventory, contracts and customer records.
- Customer visibility: The documented portal lets customers follow requests and technician ETA.
Cons
- No public price: Licensing and implementation require a vendor quote.
- Suite implementation: Using the full FSM Grid context involves modules and back-office integrations.
- No exact aggregate: The exact FSMGlobal/FSM Grid product did not surface a usable G2 review profile.
