Workiz Field Service Dispatch Software

Field-service scheduling, dispatch, invoicing and customer communication

Updated August 3, 2026

Workiz Field Service Dispatch Software Overview

Workiz is a field-service management platform for scheduling jobs, dispatching technicians, invoicing, estimates, payments and customer communication. Its dispatch page emphasizes a drag-and-drop calendar, technician filtering, real-time job changes, appointment messages and mobile work. Current base plan amounts are quote-only even though the page still publishes prices for certain additional users.

Key Features

  • Drag-and-drop dispatch: Schedule jobs and respond to new work from a shared calendar.
  • Technician matching: Filter by expertise, team, location and availability.
  • Customer notifications: Send appointment reminders and on-my-way updates.
  • Mobile field work: Let technicians view jobs, communicate and prepare estimates or invoices.
  • Connected operations: Combine dispatch with CRM, payments, reporting and supported integrations.

Pricing

Offer Current price Billing and scope
Standard Contact for pricing Five included users; core field-service tools and 5 automations
Pro Contact for pricing Five included users; AI tools and 10 automations
Ultimate Contact for pricing Larger multi-location teams and 30 automations

The page still lists annual-payment add-on users at $55/month for Standard and $65/month for Pro, but those are not base subscription prices.

Pricing source: https://www.workiz.com/pricing-plans/

Pros

  • Broad small-business workflow: Scheduling, job records, money collection and communications are connected.
  • Real-time field updates: Dispatchers can react to changes and track team location.
  • Large exact review base: The retained G2 aggregate belongs to Workiz and has 238 reviews.

Cons

  • Base price hidden: All three current main plans require a quote.
  • Add-on complexity: Phone, card readers and some communication services are sold separately.
  • Trial is temporary: The seven-day trial is not a permanent free plan.

Reviews

  • Workiz on G2 (Rating: 4.5/5 from 238 reviews): Exact Workiz field-service platform profile.

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